Porsche of Towson - Service Center
Cockeysville, MD, MD
120 Reviews of Porsche of Towson - Service Center
Excellent service. Brian was friendly, helpful and communicative. Received loaner car. Key problem was fixed Within 1 day. Update and bill was sent electronically and received a call when car was communicative. Received loaner car. Key problem was fixed Within 1 day. Update and bill was sent electronically and received a call when car was ready. More
Always, friendly., always accommodating. Work done right the first time. Nice loaner cars, not old abused older models. Price is steep, but it's a Porsche so to be expected but not liked. the first time. Nice loaner cars, not old abused older models. Price is steep, but it's a Porsche so to be expected but not liked. More
Tom was my service advisor. He was professional, thorough and more than helpful. From start to finish the service experience was top notch. Every time we have service done at the dealership we feel confident and more than helpful. From start to finish the service experience was top notch. Every time we have service done at the dealership we feel confident that things will be done efficiently and expertly. More
As always Brian provides impeccable service, With attention to detail, courtesy, and promptness. He is very friendly and always wanting to go above and beyond. Terrific work Brian. attention to detail, courtesy, and promptness. He is very friendly and always wanting to go above and beyond. Terrific work Brian. More
We love working with Brian in service. He is a pleasure to deal with, we always know what’s happening with our cars, and the actual work on the cars is always perfect. to deal with, we always know what’s happening with our cars, and the actual work on the cars is always perfect. More
Great service, great price and the staff is always very friendly and responsive to each and every question a customer May have. I’d much rather drive all the way to Towson for service from Annapolis Becaus friendly and responsive to each and every question a customer May have. I’d much rather drive all the way to Towson for service from Annapolis Because of the service, that should say at all! More
The work was done very professionally and on time and a loaner car was provided. Porsche Towson has been servicing this car for 5+ years, and I have had no problems. loaner car was provided. Porsche Towson has been servicing this car for 5+ years, and I have had no problems. More
Always excellent service at this Porsche dealership. I have had my car serviced here for years and the service people are outstanding. Communication by email and messaging is much appreciated. have had my car serviced here for years and the service people are outstanding. Communication by email and messaging is much appreciated. More
I came in for service with the intention on waiting in the service area until my car was complete. The service manager Brian offered my husband and I a Lyft home due to the wait time would be longer than the service area until my car was complete. The service manager Brian offered my husband and I a Lyft home due to the wait time would be longer than expected and they prefer not to have customers waiting in the lobby, due to the epidemic. While the driver was very nice, the car inside was filthy. I would have given more stars, but I am disappointed in Porsche for not informing there customers there guidelines for waiting during service . We could have provided our own transportation versus riding in a Lyft or offered a loaner from the dealership. I forgot to mention the service manager was pleasant and my car is running good so far. More
The service was completed quickly and professionally. Brian was able to explain why the front and rear brakes wore out Simultaneously. Thanks for the great car wash. Brian was able to explain why the front and rear brakes wore out Simultaneously. Thanks for the great car wash. More