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Porsche of Towson - Service Center

Cockeysville, MD, MD

4.9
120 Reviews

120 Reviews of Porsche of Towson - Service Center

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December 25, 2020

Excellent service. Brian was friendly, helpful and communicative. Received loaner car. Key problem was fixed Within 1 day. Update and bill was sent electronically and received a call when car was More

by Bslusher
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Curt Ledbetter
Jan 07, 2021 -

Porsche Hunt Valley responded

Hello! We're glad Brian could assist you with your Porsche service needs. Your ultimate satisfaction is our number one goal. Thank you for your feedback and for choosing Porsche Towson.

December 16, 2020

Always, friendly., always accommodating. Work done right the first time. Nice loaner cars, not old abused older models. Price is steep, but it's a Porsche so to be expected but not liked. More

by carolynnedorsey@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Curt Ledbetter
Dec 22, 2020 -

Porsche Hunt Valley responded

We are so happy to read that your experience with us was top-notch. Our goal is to fix your Porsche right the first time, and we're glad we exceeded your expectations. Thank you for your trust in Porsche Towson!

December 13, 2020

Tom was my service advisor. He was professional, thorough and more than helpful. From start to finish the service experience was top notch. Every time we have service done at the dealership we feel confident More

by Brenda Linnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Vahle, Brian Rogers
Dec 22, 2020 -

Porsche Hunt Valley responded

Hello Brenda, Thank you for taking the time to review Tom and our service department. We're glad you continue to trust us with your Porsche service needs. Thank you for kind feedback.

December 01, 2020

As always Brian provides impeccable service, With attention to detail, courtesy, and promptness. He is very friendly and always wanting to go above and beyond. Terrific work Brian. More

by Diefes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Dec 03, 2020 -

Porsche Hunt Valley responded

Thank you so much for taking the time to review Brian. We are lucky to have such great clients like yourself. Thank you for choosing Porsche Towson for your repair needs!

October 16, 2020

We love working with Brian in service. He is a pleasure to deal with, we always know what’s happening with our cars, and the actual work on the cars is always perfect. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Curt Ledbetter
Oct 21, 2020 -

Porsche Hunt Valley responded

Hi Heather, Thank you for taking the time to review your service experience with Brian. We truly enjoyed reading your feedback. Thank you for choosing Porsche Towson!

October 12, 2020

Great service, great price and the staff is always very friendly and responsive to each and every question a customer May have. I’d much rather drive all the way to Towson for service from Annapolis Becaus More

by jrosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Brian Rogers
Oct 21, 2020 -

Porsche Hunt Valley responded

Thank you so much for taking the time to share your feedback! We appreciate you driving the extra mile for our service! Thanks for choosing Porsche Towson.

October 06, 2020

The work was done very professionally and on time and a loaner car was provided. Porsche Towson has been servicing this car for 5+ years, and I have had no problems. More

by Macanron711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Oct 12, 2020 -

Porsche Hunt Valley responded

Thank you so much for taking the time to share your service visit with the DealerRater community. We're delighted to read that your service experience continues to be top-notch. Thanks for your continued trust in our dealership.

October 02, 2020

Always excellent service at this Porsche dealership. I have had my car serviced here for years and the service people are outstanding. Communication by email and messaging is much appreciated. More

by Cayman S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Oct 12, 2020 -

Porsche Hunt Valley responded

Hi! Thank you for sharing your feedback. We're so happy to read that Brian was so helpful throughout the service process. Thanks for choosing Porsche Towson!

May 30, 2020

I came in for service with the intention on waiting in the service area until my car was complete. The service manager Brian offered my husband and I a Lyft home due to the wait time would be longer than More

by carzz1
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 01, 2020 -

Porsche Hunt Valley responded

Hello, We are sorry for any inconvenience you incurred and that your Lyft was not clean. This is certainly unacceptable and by no means the representation of our dealership operations. We will be sure to provide this feedback to Lyft. We are sorry for any miscommunication. At this time, we are taking all precautions as we navigate through this pandemic. We are glad that Brian was kind and that your Porsche was serviced to your liking. We hope you will continue to choose Porsche Towson for your service needs. Please let us know if you have any other questions or concerns.

March 16, 2020

The service was completed quickly and professionally. Brian was able to explain why the front and rear brakes wore out Simultaneously. Thanks for the great car wash. More

by Jnes53
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Mar 17, 2020 -

Porsche Hunt Valley responded

Thank you for your 5-star review! I am so glad to hear your service was quick and professional!

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