Porsche Huntington - Service Center

Brought my car to the dealer as I always do on Monday 5/22. Fluid leaking from the very rear of the car. 14 days later I was told it was probably a loose connection with a hose. Hose was tightened and it 5/22. Fluid leaking from the very rear of the car. 14 days later I was told it was probably a loose connection with a hose. Hose was tightened and it took three days to test drive the car. Results showed it was the water pump that was leaking and had to wait for a part. 12 days later the pump was replaced, a test drive was completed, and I picked up the car Saturday, 6/17/23. I thought 28 days was just too long a time period at the shop to complete the job. I was also talked into a wheel alignment when I had that done in November of 2022. More

Service was poor and communication was awful. Had appointment to bring car in on Thursday at 10am to replace a bushing for the convertible top. I understood that it was going to take many hou Had appointment to bring car in on Thursday at 10am to replace a bushing for the convertible top. I understood that it was going to take many hours because they had to take the entire top off. Heard nothing from service for 3 days. When I called at 10am on Tuesday, service agent had no idea what the status of car was. She called back to say that they had not even started the work. On top of the poor service and terrible communication, as a loaner vehicle they gave me a rental car (that I had to go and pick up) with an empty gas tank. Mentioned all to manager Joe P. He was concerned and apologetic. Told him I would most likely not be returning to Huntington Posche after the awful service experience I had. More

If the service time is shorter or the waiting time for the parts (3weeks) is also shorter. It will be perfect the parts (3weeks) is also shorter. It will be perfect More

Everything went well. Emily is amazing and they gave us a brand new loaner car! Couldn’t have been better!! Emily is amazing and they gave us a brand new loaner car! Couldn’t have been better!! More

Spectacular Professional, knowledgeable Kept me informed Courteous Over all best dealership I’ve ever been to informed Courteous Over all best dealership I’ve ever been to More

Accommodating. Very good customer service. Everything was quick and easy. Car was delivered as promised. Very good customer service. Everything was quick and easy. Car was delivered as promised. More

Not happy at all, did not wash my car because I did not buy service from them buy service from them More

I have had my car serviced here for 17 years and have never had a bad experience. They are always friendly, professional, and accommodative. never had a bad experience. They are always friendly, professional, and accommodative. More

The service advisors are very nice but overall the service department leaves a lot to be desired. On this last appointment I made advance arrangements for a loaner vehicle and the night before my serv service department leaves a lot to be desired. On this last appointment I made advance arrangements for a loaner vehicle and the night before my service appointment they said one was not available. Rescheduling was not an option and I was offered no alternatives. More

Courteous, timely, professional service is unusual nowadays. But this dealership works for me. Dealership needs upgraded space. nowadays. But this dealership works for me. Dealership needs upgraded space. More