Porsche Irvine

Tom Nerhau did a very good job. Explaining details before and after. Kept us informed about status Explaining details before and after. Kept us informed about status More

Best Porsche dealership in California. The staff is fantastic and the dealership was so friendly. The staff is fantastic and the dealership was so friendly. More

I was very pleased with the level of communication and service I received from the team. service I received from the team. More

Took my Macan S for 40,000 service at 37,800. We did recommended fluid changes. Found out oil leak due to problem with timing belt bolt. Both service advisor and service manager were professional We did recommended fluid changes. Found out oil leak due to problem with timing belt bolt. Both service advisor and service manager were professional and helpful to describe recommended 40k service and communicate with corporate office to take care of the problem as the car would have been under warranty although time passed. Thank you very much Yih (Henry) and Fabian!!! More

My porche macan went in for service ended up needing a new transmission and my service advisor made the process easy by communicating every step of the way. Fast response via texting also received picture new transmission and my service advisor made the process easy by communicating every step of the way. Fast response via texting also received pictures and videos of the parts that were being serviced. More

Excellent customer service, orientation and support from the salesperson at the Irvine dealership !. Highly Recommended, seamless expedite process. the salesperson at the Irvine dealership !. Highly Recommended, seamless expedite process. More

I recently bought a new Cayenne Turbo S from Porsche Irvine and shortly thereafter brought my wife's Turbo in for a recall warranty replacement. The dealer scheduled the install and failed to install th Irvine and shortly thereafter brought my wife's Turbo in for a recall warranty replacement. The dealer scheduled the install and failed to install the new part. As a result the part failed and caused serious damage to my wife's car. The dealer is blaming it on us and expects us to shell out thousands to replace the part which caused the damage. Not replacing this part could cause a fire and they still drug their heels and didn't install it. I cannot warn you enough about this dealer, the sales department is great but the service department is fraudulent! Buyer be ware!! More

Impression of the dealership was of a high level. Being able to see directly into the service center through glass windows says a lot. Everything has to look good and be clean so it’s reassuring. E Being able to see directly into the service center through glass windows says a lot. Everything has to look good and be clean so it’s reassuring. Easy access in and out was efficient and stood out. Not feeling like there’s an excessive amount of cars trying to be seen made it feel as though things are run on a balanced schedule. More

On a quiet Thursday afternoon around 2:00 pm, I entered the dealership but was not greeted by any of the salespeople present. Instead, they seemed to be engaged in conversations with each other, while one the dealership but was not greeted by any of the salespeople present. Instead, they seemed to be engaged in conversations with each other, while one salesperson was even watching a baseball game, leaving me waiting for assistance. Eventually, I had to approach the manager, who appeared equally surprised by the lack of attention from the sales team. When I asked about the availability of Hybrid/E-Cayenne, the manager informed me that such a model did not exist, which was contradictory to the information displayed on their website. This experience gave me the impression that the dealership wasn't interested in making a sale, as they showed no initiative in assisting me or having sufficient knowledge about their inventory. Overall, my experience at the dealership was disappointing, and I hope they take the necessary steps to improve their customer service and communication in the future. More

Spot on service at the Irvine Porsche dealership! My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehi My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehicle More