Porsche Irvine
Irvine, CA
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Great service by Marius Ranga. Attentive, knowledgeable, and detail oriented. Also great finance team service by Kristine Cornejo. Attentive, knowledgeable, and detail oriented. Also great finance team service by Kristine Cornejo. More
Horrible service. Highly unsatisfied. We showed up on time for our scheduled 9am appt that was booked weeks ago. The car wasn't ready till 5:30pm. No communication Highly unsatisfied. We showed up on time for our scheduled 9am appt that was booked weeks ago. The car wasn't ready till 5:30pm. No communication when the car would be ready, we had to reach out for updates. We arrive (leaving work early), the lady says she'll let us know when the car is ready, we continue to wait. We see that the car is just sitting there and ask someone randomly who walked by if the car is ready to go. He asked we paid and hands us the key. Car is dirty after they explained they would clean it. We don't expect a detail, but clearly looks half xxx done. Overall terrible experience for an overpriced, simple oil change service. More
Expectations were met for the most part. Appreciate all communication, but some lack of transparency. Did not follow up on two requests. Appreciate all communication, but some lack of transparency. Did not follow up on two requests. More
Even though the wait of 8+ months was not ideal, our salesman Mr. Aaron Yoon was professional and helpful consistently throughout this process. salesman Mr. Aaron Yoon was professional and helpful consistently throughout this process. More
First thing I have to say is that Michael Ulibarri was totally 1st class! He made the car buying experience very pleasant! He was very professional and his demeanor was outstanding! We felt very relaxed a totally 1st class! He made the car buying experience very pleasant! He was very professional and his demeanor was outstanding! We felt very relaxed and comfortable with him during the entire process! We truly felt that he had our best interest in mind and not a superficial attempt to sell a car. I think it was important to him also that we totally satisfied and happy with our car! If Porsche were to computer design a goodwill ambassador for their product I think Mike would fit that build perfectly! So far we couldn't be happier and we can't thank Mike enjoy for his time and effort in helping us! I'm very pleased with Porsche Irvine and looking forward to working with them in the future! Thanks again Mike! More