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Porsche Irvine - Service Center

Irvine, CA

4.7
258 Reviews

258 Reviews of Porsche Irvine - Service Center

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May 03, 2022

Oscar was really helpful and kept me informed throughout the repair process. A few supply chain issues outside of his control slowed us down, but he took care of me well. More

by Neil James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
May 06, 2022 -

Porsche Irvine responded

Hello Neil, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2022

Porsche irvine service always provide great help and technical support, Loaner car is provided which help me lot, Thomas Nerhus is excellent,appreicated! More

by Jerry Yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
May 01, 2022 -

Porsche Irvine responded

Hello Jerry, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

April 29, 2022

Excellent service, fast respond. Jonathan was able to keep me update all the time. Happy with the service. More

by greg5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 01, 2022 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 29, 2022

Love James and his attention to detail. Car was in and out in one day for it's six year check-up. Great communication and eagerness to help me. Plus the car smelled amazing upon pick-up More

by beryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holman
May 02, 2022 -

Porsche Irvine responded

Hi Beryl, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 28, 2022

Crews are very helpful & friendly. Jonathan & other crews very direct & on point in scheduling. Amazing service More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 01, 2022 -

Porsche Irvine responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2022

The service team has always taken care of my car in a timely manner and handles the appointments professionally. More

by Maureenjbenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lewis
May 01, 2022 -

Porsche Irvine responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

April 27, 2022

Friendly employees/staff. Committed to making customer happy. My service agent James was exceptional ~ went above and beyond More

by Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Apr 29, 2022 -

Porsche Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Drive safe, and we'll see you on the road.

April 23, 2022

Took my car in for service, James Holman Helped me out. Friendly and Knowledgeable, Got there kind of late he took my car and correct the problem. If you want to get great service I recommend seeing Jam More

by gilani44122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holman
Apr 26, 2022 -

Porsche Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Took my Cayenne in for a recall and they did an amazing job! James Holman helped me very step of the way. Will definitely come back! Thanks again More

by OCAARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holman, service advisor
Apr 24, 2022 -

Porsche Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

I took my Panamera for a minor service on Wednesday. I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told m More

by Amir Kayyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natasha Opperman
Apr 25, 2022 -

Porsche Irvine responded

Hi Amir, we are deeply disappointed by your experience at Porsche Irvine. If you would be willing to give us another chance in the future, please reach out to our General Manager at (949) 423-3005. We would appreciate the chance to turn your experience around.