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Porsche Irvine - Service Center

Irvine, CA

4.7
257 Reviews

257 Reviews of Porsche Irvine - Service Center

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May 16, 2024

Service adviser was very friendly, customer focused. He explained the service work in details. Would definitely recommend. More

by victorkim82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Yih
May 20, 2024 -

Porsche Irvine responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 02, 2024

My service advisor James is PHENOMENAL and the service department is always ready when the need arises. They take great care of my Porsche. More

by mikegoosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 04, 2024 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 26, 2024

James (and Jonathan covering for one day when James was out which is outstanding teamwork) is always very responsive, keeps me informed, and orchestrates the Porsche Irvine team's quality services (everyth More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Holman, Jonathan
Mar 01, 2024 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 23, 2024

My service advisor John was great. He was very helpful in scheduling my appointment, reserving a loaner car and communicating the recommended services. Very good service! More

by MMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 27, 2024 -

Porsche Irvine responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 03, 2024

I am a Porsche Irvine customer for over 5 years. Their customer service is impeccable. I really like their pre-inspection service which includes the video to see how the car looks from underneath an More

by thplocher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
Feb 08, 2024 -

Porsche Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2023

Great professional service! Loved the virtual inspection of my car they sent me when it was up on the rack. More

by tomgonzales2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 21, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2023

Jason Williams and the team at Porsche Irvine has always given me the white glove red carpet treatment. They genuinely care about me and my cars and go above and beyond the call of duty every time. I highly More

by SWNGHRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Williams
Dec 19, 2023 -

Porsche Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2023

Service was excellent and detailed! Brand Ambassadors Yves and Yih were professioal and friendly! It was great to have them take care of my service. More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves, Yih
Dec 18, 2023 -

Porsche Irvine responded

Hi Nick, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 13, 2023

Great customer service, attentive and respectful! Vince did a great job of keeping me informed of my vehicle status! More

by cayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 15, 2023 -

Porsche Irvine responded

Hi Cayala, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 08, 2023

Once again Porsche Irvine didn’t disappoint, great customer service, timely and informative service. Thanks… More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Dec 12, 2023 -

Porsche Irvine responded

Hi, we appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

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