Porsche Marin

My experience with Weis seems to have been very different from everyone else's - maybe I got him on the wrong day or this site is heavily edited. He showed little patience and desire to hear me out, let alon from everyone else's - maybe I got him on the wrong day or this site is heavily edited. He showed little patience and desire to hear me out, let alone take responsibility for or show sympathy for the screw ups of their sister facility in SF or for lack of responsiveness of Porsche Marin staff. Worse - he made it clear the dealership was doing me an incredible favor wrt to transportation/picking up the car etc. Probably not the message you want to hear when you pay $340 per hour of technicians work and you already experienced several issues. There was no call/discussion post diagnostic work up - just text message with a link to the documents and invoice. No transport offered. All in all, superbly disappointing and frankly aggravating interaction - very much in contrast to my prior experiences at Porsche Marin. I do not want to work with Weis again. Dealership gets 3 starts because despite my pretty negative review of the experience, nobody bothered to even contact me. More

Service advisor was excellent (Brandon) but have no faith in the tech/parts team. Multiple miscues. Car also not washed after last visit in the tech/parts team. Multiple miscues. Car also not washed after last visit More

Pleasant staff, work performed as promised and delivered back to me on time. Will recommend to my friends and colleagues. back to me on time. Will recommend to my friends and colleagues. More

Well done. Crisp, clear service. Ivy very very helpful. Lots and lots of people though, clearly not all essential. Crisp, clear service. Ivy very very helpful. Lots and lots of people though, clearly not all essential. More

I was very satisfied with my recent service experience. The customer service was well above my expectations. The customer service was well above my expectations. More

The staff is friendly and efficient. My service advisor, Ivy, listens and addresses all of my concerns in an upbeat and “can do” attitude. This is a top notch dealership. My service advisor, Ivy, listens and addresses all of my concerns in an upbeat and “can do” attitude. This is a top notch dealership. More

Top notch service. On time and cleaned my car! Communicative and informative are key words that come to mind with this dealer. On time and cleaned my car! Communicative and informative are key words that come to mind with this dealer. More

Service was timely and professional with great follow through. The best overall service experience and they provided a nice loaner. through. The best overall service experience and they provided a nice loaner. More

I can’t say enough great things about how Porsche Marin treats their customers. Weis and Nick in the service dept are incredible and always go above and beyond to make sure they help in every way. They per treats their customers. Weis and Nick in the service dept are incredible and always go above and beyond to make sure they help in every way. They personally care about you and it clearly shows. They are also really passionate about these amazing cars and always go the extra mile to make sure they are running and maintained perfectly. Andrew on the sales team is incredible as well. He will always give you his honest advice and can help you find the perfect fit at a fair price. Thanks guys - I appreciate all you do!! More

It was a pleasure working with Rayshawn! Super genuine guy, he constantly went the extra mile, which is something I really appreciate! Super genuine guy, he constantly went the extra mile, which is something I really appreciate! More