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Porsche Monterey
Seaside, CA
573 Reviews
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573 Reviews of Porsche Monterey
December 05, 2017
2nd Purchase from John Bassett This is my second Porsche from John and both purchase experiences have been exceptional. The first was a custom order and this was from the current in This is my second Porsche from John and both purchase experiences have been exceptional. The first was a custom order and this was from the current inventory. I highly reccomend John and Porsche Monterey. More
by CA Porsche
Employees Worked With
John Bassett, Aaron Zielinski
December 01, 2017
Outstanding Service Process at Porsche My Porsche Macan had a message on the dash that said there was an engine problem but that driving was permitted. I took it in. The dealer arranged v My Porsche Macan had a message on the dash that said there was an engine problem but that driving was permitted. I took it in. The dealer arranged very quickly obtain needed minor repair parts and set a time for repair. When I took the car in he also stated that a recall of a seat would be completed at the same time. They completed the repairs and the car was done and washed on schedule. The personnel were all especially professional and friendly... and there was no cost. More
by mb222
Employees Worked With
Jakob Hendrix
November 26, 2017
GT3 4.0 Many thanks to John (and Aaron) for securing this hard to find vehicle. He tracked one down for us within an hour of visiting the dealership and was Many thanks to John (and Aaron) for securing this hard to find vehicle. He tracked one down for us within an hour of visiting the dealership and was able to customize to our liking. John provided regular updates on the car's progress through the factory. Our new GT3 was delivered ahead of schedule and we were on the road within hours of its arrival! When it comes to the product, John is super knowledgeable and an automotive enthusiast. We live near one of the "big" Porsche dealers, but happily make our way to Porsche of Monterey where it is always pleasant to stop by and strike up a conversation regarding our favorite cars! More
by MattF
Employees Worked With
John Bassett, Aaron Zielinski
November 25, 2017
Great Experience with New 911 S Lease It was great to work with both John Bassett and Aaron Zielinski in leasing my new 911 S. Both were very flexible in valuing my trade-in and offering It was great to work with both John Bassett and Aaron Zielinski in leasing my new 911 S. Both were very flexible in valuing my trade-in and offering an attractive price on the new car. They made the process comfortable and easy. I would surely work with them again. Gary Miller also did a nice job on the financing and related paperwork. More
by RichM
Employees Worked With
John Bassett, Renee Anderson, Aaron Zielinski
November 20, 2017
2nd purchase This was the 2nd vehicle purchase that John has helped me with. POM had the vehicle that I wanted and a deal that I could live with. No pressure, no This was the 2nd vehicle purchase that John has helped me with. POM had the vehicle that I wanted and a deal that I could live with. No pressure, no sales ploy, just good old fashion great customer service. John and sale manger Aaron were great to deal with and I will look their direction for future purchases as well. More
by eferriera
Employees Worked With
John Bassett, Aaron Zielinski
November 18, 2017
Dream cars This was the easiest car experience ive ever had , found the car ive been looking for at a fair price and financing made eazy John is very nice and ve This was the easiest car experience ive ever had , found the car ive been looking for at a fair price and financing made eazy John is very nice and very knowledgeable about cars a total car guy like me im sure i will buy another car off him in the future. Jerry Miranda. More
by Team green
Employees Worked With
John Bassett
November 18, 2017
Excellent Service Jacob and the entire team at Monterey Porsche provided outstanding service at my last visit. They performed the emissions fix on my 2014 Cayenne Dies Jacob and the entire team at Monterey Porsche provided outstanding service at my last visit. They performed the emissions fix on my 2014 Cayenne Diesel, and the entire process went smoothly. The level of consistent, personal service is one of the benefits of working with Monterey Porsche, vs. one of the Porsche dealerships in the Bay Area. More
by Clark
Employees Worked With
Jakob Hendrix
November 07, 2017
Helpful and straightforward John was very up front and gave a competitive price right off the bat without any haggling or negotiating. I don’t like going back and forth so when I John was very up front and gave a competitive price right off the bat without any haggling or negotiating. I don’t like going back and forth so when I ask for your best price, that’s what I expect, and John delivered. After the initial sale and waiting for my new Porsche to be built, a few inquiries about delivery time were not answered immediately, but it was mainly because there was no update. Overall, John is very easy to work with and has always been very helpful and straightforward. More
by AD
Employees Worked With
John Bassett
November 04, 2017
991.1 TTS Easy no hassle process. Test drove the car and handled the paperwork remotely. Then came back a few weeks later (when my schedule permitted) and picke Easy no hassle process. Test drove the car and handled the paperwork remotely. Then came back a few weeks later (when my schedule permitted) and picked up the car. More
by Richard Ying
Employees Worked With
John Bassett
October 30, 2017
Service and Sales experience I purchased a certified pre-owned Porsche. Needed to bring in vehicle after a number of concerns, ranging from oil indicator light reprogram, and pot I purchased a certified pre-owned Porsche. Needed to bring in vehicle after a number of concerns, ranging from oil indicator light reprogram, and potential transmission concerns. Primary service staff, who is no longer with this dealership, seemed overwhelmed and unable to keep up. He did not notify customers as to service updates in timely fashion, loaner vehicle not a available when promised, misinformed customer of service bulletin when did not exist, and I had to bring back car multiple times to correct same complaint. Car was not washed at time of pickup on one occasion. Also was told that a new transmission was needed under warranty and petition to Porsche NA was requested, then denied. However, the service tech Paul S. was very friendly and did take time with me, road test also, to explain the transmission issue. I considered purchasing a new vehicle from this dealership, only to discover that they had NO interest in "taking care" of local customers, preferring to sell out of area for a few extra bucks. Instead of coming back to local customers who originally bid/made offers, the manager Aaron Z. sold the car for less than what he was willing to sell it for locally a fews months prior. Very disappointing...profit above all else. Alienating local customers is not a long term successful strategy. Aaron Z. did not seem genuinely interested in hearing feedback regarding the service advisor or service experience. He did not conduct the negotiation for the new vehicle with professionalism; in fact he was argumentative. More
by Andrew Lin
Employees Worked With
Aaron Zielinski
