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Porsche Newport Beach - Service Center

Costa Mesa, CA

5.0
425 Reviews

425 Reviews of Porsche Newport Beach - Service Center

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February 20, 2023

I've been having my Porsches serviced at NBP for years and years. And as long as Jason Sands is still there, I'll continue to take all three of our cars to him. He's great! More

by scottstebick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Report | Print
Feb 24, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 07, 2023

Maria and Javier were so knowledgeable and professional in dealing with all my service issues. More

by Shideh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Perez-Castillo and Javier Chavez
Report | Print
Feb 09, 2023 -

Porsche Newport Beach responded

Hi Shideh, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 04, 2023

My experience was terrific. ...easy. Ryan explained the process and kept me informed. All great...:) More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 07, 2023 -

Porsche Newport Beach responded

Hi Bob, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

January 30, 2023

Rick West is a great service manager. I always speak with him and he helps keep my Porsche running in tip top condition! More

by seadrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Feb 03, 2023 -

Porsche Newport Beach responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 24, 2023

Rick West is professional & delievers my car washed & ready when promised. Great Service for customers. More

by gary
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jan 27, 2023 -

Porsche Newport Beach responded

Hi Gary, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2023

I had an amazing experience with the service department this week. Rick West and the team helped problem solve an issue that my car was having. They provided good communication, were polite, professional More

by Terryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jan 24, 2023 -

Porsche Newport Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 20, 2023

Good efficient service process from start to finish. I respect the efficiency thru which Rick West handles the process. In my situation a loaner is very much appreciated. More

by jfinney01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jan 24, 2023 -

Porsche Newport Beach responded

Hello, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Clean, friendly and helpful associates who took good care of us. Price is still a bit high but for dealership; they were competitive. More

by Ckiafar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jan 23, 2023 -

Porsche Newport Beach responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 12, 2023

Great response time! Called my agent Rick with my car problem & he figured out the solution, ordered the part & now my car is as good as new! More

by Tsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jan 18, 2023 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Ryan and the team were amazing. Timely communication, reasonable price and thorough job! Highly recommended. More

by Laura K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 18, 2023 -

Porsche Newport Beach responded

Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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