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Porsche North Houston

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,222 Reviews
Porsche North Houston prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership! Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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13911 North Freeway

Houston, TX

77090

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Showing 2,222 reviews

May 20, 2023

Outstanding experience, fair price for our new cayenne and fair price for our trade. Straight forward sales approach no games. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Washington
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Jun 19, 2023 -

Porsche North Houston responded

Thank you for your kind words, Brian! We really appreciate your positive review. It's wonderful to hear that the price for both your new Cayenne and trade-in were satisfactory. We also appreciate you taking the time to share that our sales staff provided a straight-forward approach - without any games! We hope this will be the first of many enjoyable experiences with Porsche North Houston and look forward to seeing you back soon. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Our team is more than happy to assist!

May 20, 2023

Excellence in all things - great customer care & service ! Had a great experience ordering and picking up a new vehicle. Prior experience with service department was super too. More

by pr_saxena
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Washington
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Jun 19, 2023 -

Porsche North Houston responded

Thank you for your glowing review! Our team here at Porsche North Houston strives to achieve excellence and it's wonderful to know that your experience with us reflects that. We take customer service very seriously and are delighted that it was evident in both the purchase of your vehicle and when you sought our services at our service department. Thank you for choosing Porsche NorthHouston and should you ever need any assistance in the future please do not hesitate to contact us directly. We look forward to serving you again soon!

May 18, 2023

Chris Brown in Service, is extremely professional and is very attentive to customers. Thank you again for the prompt service!! More

by Aston.gabriel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Porsche North Houston responded

Aston, thank you so much for taking the time to review your recent service experience at Porsche North Houston. We are so pleased to hear that Chris Brown provided you with prompt and professional service and delighted that you shared your positive feedback here. Our mission is always to ensure our customers experience excellence when visiting us, and we count ourselves fortunate when they take the time to share their stories. Thank you for choosing Porsche North Houston!

May 17, 2023

Thanks to Jon Gosling, my service consultant, for always being helpful & patient & kind to me each time I have an appointment. A big shoutout to Lani Roy for helping me lock in my seat settings to both of m More

by vts1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lani Roy
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Jun 19, 2023 -

Porsche North Houston responded

We appreciate you taking the time to review your experience with us. We are glad to hear that Jon and Lani provided a wonderful experience for you. We are happy they were able to help get your seat settings set up just right for both of your vehicle’s key fobs. We continue to strive to be the best in customer service and meeting all of our customers needs. Please let us know if there is anything else we can do for you on your next visit. Thank you again for your kind words and continued support.

May 11, 2023

Outstanding performance every time I visit! Over the past four years I’ve been to six Porsche dealerships for service and have ended my search at Porsche North Houston. My service advisor (Jon More

by Holly Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Porsche North Houston responded

Thank you so much for your five-star review, Holly! At Porsche North Houston, we take great pride in delivering the highest levels of service and it's fantastic to hear that you have consistently experienced that over the past four years. We'd like to specifically thank you for highlighting Jon Gosling and our loan car administrator for their professionalism, friendliness and efficiency. Your kind words will be a great encouragement for them! Ensuring that every customer has an outstanding experience is our top priority, and we appreciate you taking the time to share yours with us. We hope that you continue visiting us for your future maintenance needs and thank you again for your loyalty!

May 11, 2023

Great experience all over from beginning to end especially Lela and FinanceThank you all so much. More

by Pravinhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Porsche North Houston responded

Thank you for your kind words about Porsche North Houston and for taking the time to leave this review! We are thrilled that Lela and Finance made your experience so wonderful. We are proud of our team members who strive to provide a high-quality experience to all of our customers, and it's wonderful to hear about your positive experience here. We hope to continue meeting and exceeding your expectations with every visit. Thank you for trusting us with your automotive needs.

May 10, 2023

We received a great service from Mr. Federico. and he was able to answer all of our questions. Thanks More

by RELIZONDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Federico
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May 12, 2023 -

Porsche North Houston responded

Thank you for taking the time to leave such a positive review! We really appreciate your kind words! We are so pleased that Federico provided excellent customer service during your visit at Porsche North Houston. Our top priority is ensuring that each one of our customers is fully taken care of and receives a fabulous experience. We look forward to having the opportunity to serve you again in the future.

May 09, 2023

Jon Gosling is the man and deserves a pay raise. Great experience. Very attentive and answered all questions. Great experience More

by cnooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Yale, Michael Molina, Willie Gilder, Mario Ortiz
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May 12, 2023 -

Porsche North Houston responded

Thank you for the wonderful review of Porsche North Houston and for taking the time to recognize Jon Gosling. We will make sure your words reach him and his team! We pride ourselves on providing a great customer experience, so we are thrilled that you had such a positive encounter with us. We appreciate your loyalty and look forward to seeing you again at Porsche North Houston!

May 05, 2023

I have been using Porsche North Houston for four years now. I could not be happier. Thank you, everyone! More

by balchunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Yale, Willie Gilder
Report | Print
May 12, 2023 -

Porsche North Houston responded

Thank you so much for your review! Our team here at Porsche North Houston is thrilled to know that you have been a loyal customer of ours for four years. We appreciate and value your feedback and are thankful you have allowed us to become part of your operations. All our staff at Porsche North Houston strive to provide an excellent customer experience every time and it's wonderful to hear we hit the mark with you. We look forward to seeing you again for all your future Porsche needs!

May 12, 2023 -

balchunas responded

I just returned from a few days on a beach. A 1300 miles round trip that was flawless. Thank you Porsche North Houston.

May 03, 2023

Chris is best service advisor I have ever encountered. The team is very thorough and I leave with a clean car More

by Canvas30a
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Porsche North Houston responded

Thank you for taking the time to leave a review! I'm delighted that you had such a great experience with Chris and the whole Porsche North Houston team. We strive to make sure every customer leaves with a clean car and appreciate that you noticed our hard work! It sounds like everything went smoothly, but if there is ever anything more we can do to improve your customer experience in the future, please don't hesitate to let us know. Thanks again for leaving us such a wonderful review!

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