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Porsche North Houston

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,219 Reviews
Porsche North Houston prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership! Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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13911 North Freeway

Houston, TX

77090

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Showing 2,219 reviews

March 18, 2023

Great service prompt and good attention to details. A pleasure to work with will definitely come back More

by Jerome_adams
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hadar
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Apr 28, 2023 -

Porsche North Houston responded

Jerome, thank you for taking the time to leave a review and for your kind remarks about Porsche North Houston! Our team takes immense pride in providing unparalleled service that not only meets but exceeds expectations. We strive each day to make sure every customer feels valued and appreciated. We're thrilled you had an enjoyable experience with us and we look forward to welcoming you back soon!

March 16, 2023

Extremely beautiful and clean. All kinds of snacks to enjoy and a very comfortable waiting room. More

by Pamelapage8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Porsche North Houston responded

Thank you for visiting Porsche North Houston, Pamela! We're thrilled to hear that you felt our facility was beautiful and clean. Our team works hard to ensure every guest experiences a two-part experience that is pleasing to their eyes and comfortable. We are so glad that you were able to take advantage of the snacks we have available and enjoy your time in our waiting room. We hope you chose Porsche North Houston when it comes time for your upgrade, repair, or maintenance needs again. Please don’t hesitate to contact us if there is anything else we can do for you!

March 09, 2023

Willie Gilder is fantastic. He is courageous and kind and does a great job of keeping you informed of your car’s progress. More

by Dklimmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
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Apr 28, 2023 -

Porsche North Houston responded

Thank you for your kind words about our team at Porsche North Houston! We are so glad that Willie Gilder made your experience with us a positive one. We pride ourselves on providing exceptional customer service and transparent communication in every repair or maintenance appointment, and it's wonderful to hear that we were successful with you. Thank you for your five-star rating and beyond kind review--we truly appreciate it. Please don't hesitate to contact us if there is anything else we can do.

March 08, 2023

Great customer service, communicates fully, goes above and beyond to assist you, and always a follow up More

by tee.archie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
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Apr 28, 2023 -

Porsche North Houston responded

Thank you for your review! We are thrilled to hear that our customer service met and exceeded your expectations. It is a priority for us to keep clear, open lines of communication between ourselves and our customers in order to ensure their needs are heard and taken care of. We appreciate your kind words about our staff's dedication to providing outstanding service and will be sure to pass along your compliments. We're looking forward to continuing to serve you with great customer service in the future.

March 07, 2023

Great service. Jon Gosling is terrific. I'm happy to keep using them. I would refer anyone. More

by Salinascpa
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Porsche North Houston responded

Thank you for the wonderful feedback about our service and Jon Gosling! We are honored that you'd choose to keep using our dealership, and we appreciate your referral. Our top priority is providing excellent customer experiences for everyone who chooses Porsche North Houston, so it's extremely rewarding to know our team is succeeding in this mission. We take great pride in providing outstanding service and look forward to continuing to surpass your expectations when you next visit us. Thank you again for being part of the Porsche North Houston family!

February 28, 2023

Great service advisor Great service Easy schedule and a loaner is provided. This service department should be the benchmark for all Porsche dealerships More

by Porschedriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
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Feb 28, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston. We're happy to hear that you had a great experience with our service advisor and that your car was serviced quickly. We're also glad to hear that you found our dealership easy to work with and that we provided you with a loaner car. Thank you for your kind words and we hope to see you again soon!

February 26, 2023

Most professional dealer I’ve ever dealt with! Better than Mercedes, Volvo, and Cadillac! Very detailed in every way. Lani Roy is the best service advisor I’ve had and the quotes with video showin More

by Chuck Wellman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lani Roy service advisor and Noe in parts
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Feb 28, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, Chuck. We're thrilled to read that you had such a positive experience with us and our team! Our goal is always to provide the best possible service and care for our customers and it sounds like we were able to do that for you. We appreciate your business and hope you'll visit us again in the future. Thank you for the kind words!

February 17, 2023

They were a great dealership with great service! I will be sending all of my friends to them! More

by ZoEllis20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Agramonte
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Feb 22, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, Zo. We're glad to have had the opportunity to serve you and we'll be sure to pass along your kind words to the team. We hope you'll come back and visit us again in the future!

February 17, 2023

Great customer service by Jon Gosling. Car was in for a factory recall and Jon said the work could be completed in 2 hours, so I chose to wait for the service. I enjoyed the Starbucks cof More

by JMD930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston! We're so happy to hear that Jon Gosling provided great customer service and that you enjoyed your time here. It sounds like you got a lot done in a short amount of time! Thank you for letting us know the car was ready early and that it needed a wash - we're glad we could take care of both for you. We hope to see you again soon!

February 14, 2023

Mr. William Gilder gave as always a TRULY EXCEPTIONAL SERVICE! Highly recommended. Always available for help. More

by guillermopous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 22, 2023 -

Porsche North Houston responded

Thank you for your kind words about Mr. William Gilder, Guiller. We are very proud to have him as part of our team and I'm sure he will be happy to know that his exceptional service was appreciated. We hope you'll visit us again in the future and if there is anything we can do to make your experience even better, please don't hesitate to let us know.

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