1,287 Reviews of Porsche North Houston - Service Center
Fantastic customer service We bought our Cayenne from this dealership and then moved to another city. We had a problem on the road on the way to Houston. They could not have b We bought our Cayenne from this dealership and then moved to another city. We had a problem on the road on the way to Houston. They could not have been better. They kept us informed on the issue and went above and beyond with their service. (I wish the dealership in our hometown would take their advice in how to treat the customer). I would definitely buy another car from them and would recommend them to everyone. More
Fair, but not inexpensive I came in for dysfunctional mirror, but asked also for 20,000 mile check on 12 yr old, but low mileage (16,000mi) Carrera 4, with older tires: Unde I came in for dysfunctional mirror, but asked also for 20,000 mile check on 12 yr old, but low mileage (16,000mi) Carrera 4, with older tires: Understand that not using the vehicle enough could hasten the need for rear seals, etc, but was surprised to find I needed new rear motor mounts. Chris from Service very good, took time explaining, handled me with courtesy, respect and answered questions in an educational manner. I’m a satisfied customer, and will return for service for this vehicle which was bought elsewhere ( I’m original owner) More
Porsche North is second to none Porsche North's service is always excellent. Jay is an attentive and precise service writer. For two years running, this dealership has earned my resp Porsche North's service is always excellent. Jay is an attentive and precise service writer. For two years running, this dealership has earned my respect and return business. More
Cayenne maintenance service and repair Jay, service advisor was excellent and went above and beyond to accomplish the task and address my concerns. Setting an appointment was seamless. Jay, service advisor was excellent and went above and beyond to accomplish the task and address my concerns. Setting an appointment was seamless. Suggestion: a call after about two weeks after the service or sale for any issues or concerns may be a good marketing strategy More
Excellent customer service. Willie was great. My recent service experience at Porsche North Houston was excellent. Willie was professional, knowledgeable and a pleasure to deal with. Issues wit My recent service experience at Porsche North Houston was excellent. Willie was professional, knowledgeable and a pleasure to deal with. Issues with my vehicle were explained to me and all problems resolved. Willie provided me with regular updates and a great loaner vehicle. Great experience thanks to Willie. More
Good experience John did a good job with communication. Emails and text and calling. He answered all questions accurately and quickly. The car was repaired per the qu John did a good job with communication. Emails and text and calling. He answered all questions accurately and quickly. The car was repaired per the quoted orice. More
Service exceeds expectations Willie Gilder is exceptional. He is an asset to North Houston Porsche. He knows his product and understands needs of customer. Thanks Willie from Willie Gilder is exceptional. He is an asset to North Houston Porsche. He knows his product and understands needs of customer. Thanks Willie from Steve Gregg More
Service tech, Willie was awesome! I was very impressed with the level of appreciation that everyone that came in contact with from the first phone call. I relocated to the area, so thi I was very impressed with the level of appreciation that everyone that came in contact with from the first phone call. I relocated to the area, so this was my first encounter with Houston; which was a good one! More
Excellent service Excellent service. People there are very nice and helpful, they tell you how things are going with your car. The waiting room is comfortable, good co Excellent service. People there are very nice and helpful, they tell you how things are going with your car. The waiting room is comfortable, good coffee. More
Excellent Mt service person was on vacation when I called in to have my car checked out but the level of service didn't drop. Willie took care of me just as goo Mt service person was on vacation when I called in to have my car checked out but the level of service didn't drop. Willie took care of me just as good as Chris Brown has done in the past. This says a lot about the professionalism of your company.. No frustration at all. Thanks for excellent service. More