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Porsche North Houston - Service Center

Houston, TX

4.9
1,628 Reviews

1,628 Reviews of Porsche North Houston - Service Center

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August 09, 2023

Absolutely incredible dealership. I've never been to a dealership this amazing. The staff are very friendly and helpful. More

by Bucko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Sep 21, 2023 -

Porsche North Houston responded

Thank you for your wonderful feedback about your experience at Porsche North Houston. We greatly appreciate your kind words. We are thrilled to hear that you found our dealership to be absolutely incredible and unlike any other you've visited. Our team's commitment to being friendly and helpful is at the core of our customer service philosophy. Your satisfaction is our top priority, and we're honored that you had such a positive experience with us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 09, 2023

I have been a small part of the PNH family since about 2016 and have always been treated well. More

by smkyser
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cajic
Sep 21, 2023 -

Porsche North Houston responded

Thank you for being a valued part of the Porsche North Houston family since 2016. We appreciate your loyalty and trust in our dealership. Our team takes pride in providing excellent service to our long-standing customers, and it's heartwarming to hear that you've always been treated well. Your feedback reinforces our commitment to delivering the best experiences possible. Should you have any more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for being a part of our Porsche North Houston family, and we look forward to continuing to serve you.

August 03, 2023

I have been using this dealer ship for 8 years. I have never had anything but excellent Service! I live in central Houston and drive by the new Porsche dealership by my house to drive 25 mile for More

by stevewiese16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Gay, Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for being a loyal customer of Porsche North Houston for the past 8 years. We are honored to have had the opportunity to serve you consistently during this time. Your dedication to driving the extra mile for our service is greatly appreciated. We understand that the attitude and service you receive matter, and we're thrilled to know that you've always had excellent service experiences with us. Your feedback about the attitude of employees at other dealerships is valuable and reinforces our commitment to providing exceptional customer care. Should you have any more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for your continued trust in Porsche North Houston, and we look forward to serving you for many more years to come.

August 03, 2023

I know the job is going to be done properly. Willie makes me feel like family. All the staff are very friendly and helpful. More

by Karen Kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback about your service experience at Porsche North Houston. We greatly appreciate your positive comments. We understand the importance of trust when it comes to servicing your Porsche, and it's wonderful to know that you have confidence that the job will be done properly. Willie and our team take pride in ensuring that our customers feel like family, and we're thrilled to hear that you have this experience with us. Your description of our staff being friendly and helpful is truly appreciated. We aim to provide a welcoming and professional atmosphere for our customers. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 02, 2023

Porsche North Houston is the best dealership I had ever dealt with bar none. Everyone at the dealership from Dales to Finance to Service is above and beyond any other auto dealership I ever dealt with. T More

by Porscheturboman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Porsche North Houston responded

We are truly honored to receive such high praise from you. Thank you for choosing Porsche North Houston and for taking the time to share your fantastic experience with us. It's incredibly rewarding to hear that you consider us the best dealership you've ever dealt with. Your kind words about our team, from Sales to Finance to Service, are deeply appreciated. We take immense pride in going above and beyond for our customers, and your recognition motivates us to keep up the stellar service. Your commitment to Porsche North Houston is invaluable to us, and we're delighted to have you as part of our Porsche family. If there's ever anything you need or any questions you have in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to continuing to serve you for many more years to come.

August 02, 2023

Willie Gilder is my service consultant and always provides exceptional service. He keeps me informed with status updates from start to finish. More

by RJM Panamera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your experience with us. We truly appreciate your feedback. At Porsche North Houston, we are dedicated to providing exceptional service and making the sales process as smooth as possible for our customers. Your feedback about our eagerness to make the sale is greatly appreciated. We are delighted to hear that Willie Gilder, your service consultant, always provides you with exceptional service and keeps you informed throughout the process. We will be sure to pass along your compliments to Willie. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 02, 2023

Willie Gilder is my service consultant and always provides exceptional service. He keeps me informed with status updates from start to finish. More

by RJM Panamera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your experience with us. We truly appreciate your feedback. At Porsche North Houston, we are dedicated to providing exceptional service and making the sales process as smooth as possible for our customers. Your feedback about our eagerness to make the sale is greatly appreciated. We are delighted to hear that Willie Gilder, your service consultant, always provides you with exceptional service and keeps you informed throughout the process. We will be sure to pass along your compliments to Willie. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 01, 2023

Always great service. Excellent communication. Lani always very helpful. The next few words are just to get to 15 or more words. More

by jrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Sep 21, 2023 -

Porsche North Houston responded

Thank you for your continued loyalty to Porsche North Houston, and for your kind words about our service. We truly appreciate your feedback. Lani and our team are dedicated to providing great service, and we're delighted to know that you find our service always great with excellent communication. Your feedback about Lani being very helpful is highly valued. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 01, 2023

Great service. I would bring my vehicle back to this dealer anytime. Thanks for a good Porsche experience Z More

by erek.myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your vehicle service. We are thrilled to hear that you had a great service experience with us, and we truly appreciate your positive feedback. Your willingness to bring your vehicle back to our dealership anytime means the world to us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for being a valued customer, and we look forward to serving you again in the future.

July 28, 2023

My service advisor was very clear about the charges and explained what was done in detail. Car was ready when promised. Very professional dealership. More

by Mikeypie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Sep 21, 2023 -

Porsche North Houston responded

Thank you for taking the time to share your feedback about your recent service visit at Porsche North Houston. We are pleased to hear that your service advisor provided you with clear and detailed explanations about the charges and the work performed on your vehicle. At Porsche North Houston, we take pride in maintaining a high level of professionalism and transparency. Your time is valuable, and we're glad to know that your car was ready as promised. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

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