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Porsche North Houston - Service Center

Houston, TX

4.9
1,628 Reviews
Call Service Center (855) 869-4156

1,628 Reviews of Porsche North Houston - Service Center

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July 25, 2023

Always interested in what the customer needs are. Friendly and concerned while always going the extra mile. More

by Tom Netting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback with us. We are delighted to hear about your positive experience at Porsche North Houston. Our commitment to understanding our customers' needs and going the extra mile is paramount to us, and it's wonderful to know that you found our team to be friendly and concerned. Your satisfaction is our top priority, and we will continue to provide the exceptional service you deserve. If you ever have more needs or questions in the future, please don't hesitate to reach out. We are here to support you whenever you need us. Thank you for choosing Porsche North Houston, and we look forward to serving you again.

July 20, 2023

Great sales team (thank you, Gerald! ) and the sales support folks as well. Today's visit was for a (thankfully) minor service item for the Panamera (thank you, Haider!). They got it done More

by markweisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2023

Every one there is friendly and professional. Because of PNH I am a Porsche owner for life! More

by Rebmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
July 17, 2023

The dealership is very comfortable and inviting. And amenities are appreciated. It is convenient to job. More

by Reviewer No One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
July 07, 2023

I love the support I get from my maintenance guy, Willie! He is the best! More

by sltisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Jul 20, 2023 -

Porsche North Houston responded

Thank you so much for choosing Porsche North Houston! We are happy to have you be apart of our Porsche Family! We look forward to seeing you again for your next service!

July 03, 2023

Always a very personable experience I feel like Family the service department is very accommodating and helpful More

by amirkarni9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Porsche North Houston responded

Thank you for your review Amir! We're delighted to hear you feel like part of the family when coming to Porsche North Houston's Service Department. It is our goal to provide prompt, personable service while ensuring all customers leave feeling taken care of. We are so glad we could meet your expectations and look forward to seeing you again soon. Have a great day!

July 01, 2023

Lani, Thank you for your professionalism every time we bring our car in for service. We appreciate your attention to detail and your consistent communication. You’re a great asset to the service dept. More

by Ccultra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Report | Print
Jul 13, 2023 -

Porsche North Houston responded

Thank you for your kind words, Cultra's! It is an absolute delight to hear that Lani has extended her excellent customer service to you whenever you come into Porsche North Houston. We are so lucky to have her on the team and we are beaming with pride here knowing how much she helped make your experience an enjoyable one. We want to thank you for the trust and loyalty that you show us every time you come visit us at Porsche North Houston. It really means the world to us. Please don't hesitate to reach out if there's anything else we can do for you in the future!

June 23, 2023

Fast efficient service with great communication. Haider is an excellent service advisor, would highly recommend him. More

by stuart.fieldhouse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Report | Print
Jun 27, 2023 -

Porsche North Houston responded

Thank you for taking the time to share your experience with us, Stuart! It's wonderful to hear that Haider provided fast and efficient service that kept you informed throughout. We are absolutely delighted to know he exceeded your expectations. We really appreciate your feedback and we're honored to have been able to serve you! Thank you for choosing Porsche North Houston as your service provider.

June 21, 2023

Very detailed and thorough service , Willie did a great job communicating with me . Thanks again More

by rifflea1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Jun 27, 2023 -

Porsche North Houston responded

Thank you so much for taking the time to post about your experience. We are truly delighted to hear you had such a great experience with our team! We strive to make sure each of our customers feels taken care of and valued, and it sounds like we were able to do that for you. It's wonderful that Willie was able to keep you in the loop while working on your Porsche. Thank you again for choosing Porsche North Houston. If there is anything else we can do for you please let us know.

June 18, 2023

The service I have received from North Houston Porsche is marvelous ever since I switched my service advisor to Haider Jaffar. Before with a Mr Brown, it was disastrous. More

by ramondelvillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Report | Print
Jun 19, 2023 -

Porsche North Houston responded

Thank you for your kind review, Ramon! We are glad to hear that since switching to Haider Jaffer as your service advisor, the service you have received has been truly marvelous. Here at Porsche North Houston, our goal is always to provide superior customer service and experience in a safe and comfortable environment - we are thrilled to hear that we were able to meet and exceed these expectations. We appreciate your kind words about our team and look forward to working with you on future service needs. Please don’t hesitate to let us know if there is anything else we can do for you!

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