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Porsche North Houston - Service Center

Houston, TX

4.9
1,627 Reviews

1,627 Reviews of Porsche North Houston - Service Center

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June 15, 2023

We sent our Cayenne S there for service. Chris Brown was an excellent service advisor for our Porsche. Based on the age of the car and the excellent service we received, we initiated a trade More

by mwicks2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Thank you so much for taking the time to provide feedback about your experience at Porsche North Houston. We’re glad to hear that Chris provided such an outstanding service when you had your Cayenne S with us—we strive to ensure our customers receive only the best in care and attention while they’re with us. And we’re thrilled that we were able to provide you with a superior service experience that establishes us as a dealership you can trust. We look forward to working with you on your new vehicle purchase and should you require any additional assistance or have any questions going forward, do not hesitate to contact us. We value your opinion and appreciate the opportunity you have given us to serve your automotive needs. Thank you again!

June 07, 2023

Very polite and professional. Pricing always fair.Always keep me informed.l really like the selection in product More

by johntinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harder Jaffa
Jun 07, 2023 -

Porsche North Houston responded

Thank you for your wonderful review, John! We work hard to make sure our customers have the best experience possible, so we really appreciate your kind words. It is encouraging to hear that you found our pricing to be fair and our staff professional and polite. We are thrilled that you also like the selection of products we carry here at Porsche North Houston. We truly value your business and look forward to continuing to provide excellent service in the future.

June 07, 2023

Excellent service as always. Vehicle returned in agreed time frame- spotlessly clean, and cost less than quoted More

by Thenorthams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Jun 07, 2023 -

Porsche North Houston responded

Thank you very much for your kind words! We strive to provide excellent customer service and returning your vehicle in pristine condition as well as being on time and less than quoted is something we take great pride in. We genuinely appreciate hearing about your positive experience with Porsche North Houston. We look forward to your next visit with us.

June 06, 2023

Chris Brown was an excellent service representative and exemplary in my experience. Work was performed timely and within budget. I would highly recommend this dealer. More

by lajollabub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Porsche North Houston responded

Thank you for your kind words and 5-star review! We are truly thankful to hear that Chris Brown provided a timely, efficient service during your visit -- it's exactly what we strive for with each customer! Chris' commitment to delivering exceptional customer service is something we value highly here at Porsche North Houston. We are so glad he was able to assist you and hope that the work done on your vehicle will provide many miles of enjoyable driving. If there's ever anything else we can do for you, please don’t hesitate to reach out! We look forward to welcoming you back in the future.

June 06, 2023

highly recommend John and the team on service very professional and excellent customer service Dina Torres More

by Dina torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Porsche North Houston responded

Thank you for taking the time to share your feedback, Dina! We're so pleased to hear that John and the team provided excellent customer service. Here at Porsche North Houston, we strive to create a five-star automotive experience for all of our clients, and it warms our hearts to hear that we succeeded in providing you the signature Porsche hospitality. We look forward to welcoming you back whenever the need arises.

June 01, 2023

Very clean facilities. Everyone is very attentive and courteous. Willy in service went above and beyond to exceed my expectations. More

by gv4492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Gilder
Jun 07, 2023 -

Porsche North Houston responded

Thank you for your 5-star review, GV! We strive to exceed our customers’ expectations at Porsche North Houston and it sounds like Willy in service did just that. We are delighted that you had a pleasant experience and appreciate your compliments. Your satisfaction is our top priority and we look forward to assisting you again soon.

May 26, 2023

I enjoy the great service, knowledge, concerns, and warm welcoming Willie gives. Wilie is exceptional. More

by gayle_dsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
May 24, 2023

Great customer service. Quick response when I contacted my service rep Chris and got me in the same week! More

by trek737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Thank you for taking the time to review your experience! At Porsche North Houston, it’s our privilege to make sure our customers receive a superior experience and that their needs are met as quickly as possible. We're delighted to hear that Chris was able to respond quickly to your inquiry and get you in for service the same week - it's a testament not only to his dedication but also of the Porsche North Houston team. We appreciate your five-star rating and look forward to welcoming you back for future service needs.

May 21, 2023

Outstanding service department with friendly and efficient people! The pick up service was a plus. More

by htfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Thank you, Fuller, for your feedback on your experience at Porsche North Houston! We are thrilled to hear that our service department team left a positive impact and our complimentary pick up service was an extra plus as well. We take pride in hiring friendly and efficient individuals with the goal of ensuring that each customer has a seamless experience and 100% satisfaction. We appreciate you taking the time to share your opinion of our dealership. If there is anything else we can do for you, please don't hesitate to let us know!

May 18, 2023

Chris Brown in Service, is extremely professional and is very attentive to customers. Thank you again for the prompt service!! More

by Aston.gabriel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Aston, thank you so much for taking the time to review your recent service experience at Porsche North Houston. We are so pleased to hear that Chris Brown provided you with prompt and professional service and delighted that you shared your positive feedback here. Our mission is always to ensure our customers experience excellence when visiting us, and we count ourselves fortunate when they take the time to share their stories. Thank you for choosing Porsche North Houston!

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