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Porsche North Houston - Service Center

Houston, TX

4.9
1,626 Reviews
Call Service Center (855) 869-4156

1,626 Reviews of Porsche North Houston - Service Center

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October 27, 2024

Brought my new to me 993 in for the Classic Authentication process. It has been a pleasure to work with both Jon and Marcus. More

by CARYFREMAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Porsche North Houston responded

Thank you for bringing your 993 to us for the Classic Authentication process! We’re thrilled to hear that working with Jon and Marcus has been a pleasure. Ensuring your Porsche receives the care it deserves is our priority, and we’re honored to be part of your journey with this classic model. Please don’t hesitate to reach out if you need further assistance!

October 27, 2024

Professional, efficient, organized and was in and out with in the hour. Thank you jon More

by TULLDRIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re delighted to hear that Jon provided professional, efficient, and organized service, allowing you to be in and out within the hour. Your satisfaction is our goal, and we’re glad we could make your visit so seamless. We look forward to assisting you again!

October 27, 2024

Jon Gosling is absolutely wonderful to work with. He’s professional, knowledgeable, and friendly. Loved the feature allowing me to see an update from my technician working on my Macan. More

by 88azpaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaya Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Slovacek
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Nov 14, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Jon Gosling provided a wonderful experience with his professionalism, knowledge, and friendly approach. We're glad you enjoyed the technician update feature, which allows you to stay informed on your Macan's service. We appreciate your trust and look forward to serving you again!

October 25, 2024

It is an immaculate, organized, and professional dealership My only suggestion is to look at your maintenance service pricing. We have and know the value of our dollars but are very educated about More

by perfectionscharlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your thoughtful feedback! We’re delighted to hear that you find our dealership immaculate, organized, and professional. We appreciate your suggestion regarding maintenance service pricing and understand the importance of providing value. Your insights are invaluable, and we’ll certainly take them into consideration as we continue to enhance our services. Thank you for choosing Porsche North Houston!

October 23, 2024

The guy that brought the car to my house was very pleasant.. even though that G ps gave him the wrong . Address More

by olginn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Slovacek
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your feedback! We’re glad to hear that our team member was pleasant and professional, even with the mix-up in the address. We apologize for the inconvenience caused by the GPS error and appreciate your understanding. We’re here to ensure a smooth experience, and we look forward to serving you again in the future!

October 23, 2024

Kayle is always there to help us as soon as a problem arises . Porsche is quick and efficant with its service . More

by Gabriela H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Kayle is always there to assist you and that our team provides quick and efficient service when you need it. Ensuring a seamless experience is our priority, and we’re glad we could meet your expectations. We look forward to serving you again!

October 22, 2024

Called Chris about a small leak of something, he made room for my car, diagnosed, part in stock, fixed and on my way. Very impressed. More

by hestley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re delighted to hear that Chris was able to quickly accommodate your car, diagnose the issue, and get it fixed promptly. Ensuring a smooth, efficient service experience is our goal, and we’re thrilled we could impress you. We look forward to assisting you again in the future!

October 22, 2024

Excellent dealership with people that are customer focused and well trained technicians. I do feel that maintenance costs are too high with an oil change at $680! More

by grantray91
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience and for your kind words about our team’s customer focus and expertise. We understand that maintenance costs, especially for services like oil changes, can feel high, and we appreciate your feedback. Our goal is to provide top-quality service and genuine Porsche parts, but we’ll certainly take your thoughts into consideration. Thank you for choosing Porsche North Houston, and please don’t hesitate to reach out with any further questions or concerns!

October 22, 2024

Chris was very knowledgeable about the 992 platform and offered advice from his experience of owning a Porsche. More

by PATRICK.CALLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your feedback! We’re thrilled to hear that Chris’s knowledge of the 992 platform and personal Porsche experience made a positive impact on your visit. Providing expert insights and guidance is what we aim for, and we’re glad Chris could offer valuable advice. We look forward to assisting you again!

October 22, 2024

Setting up service was efficient. They arranged a ride for me to get home from dealer and a ride to pick me up when my car was ready. Jon communicated all details of the service wit More

by RTHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re pleased to hear that setting up your service was efficient and that our team arranged rides to make things more convenient for you. It’s great to know that Jon kept you well-informed throughout the process. We’re committed to providing seamless service, and we look forward to assisting you again in the future!

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