1,628 Reviews of Porsche North Houston - Service Center
An absolutely amazing experience. The dealership and Jon were outstanding. Thank you for a very nice experience and no hassle repair. The dealership and Jon were outstanding. Thank you for a very nice experience and no hassle repair. More
I was very disappointed to learn that Juan left North while my vehicle was in for a somewhat involved repair. He was phenomenal, and I only found this rating page because I am attempting to find whether while my vehicle was in for a somewhat involved repair. He was phenomenal, and I only found this rating page because I am attempting to find whether he landed at another Houston dealer. Not knowing the circumstances, the handoff from Juan to my replacement SA could’ve been handled more smoothly by North. It took 20 minutes to pull up my car when I indicated that I was in an extreme rush. I subsequently had to credit my next appointment/client $100 for the wait time. Very atypical of my experience with Juan + North. I think Juan was the special sauce. More
I was disappointed that my service advisor is no longer there, but the person who took over didn't introduce himself. I don't know his name. They didn't say you can now contact me if you need other assista there, but the person who took over didn't introduce himself. I don't know his name. They didn't say you can now contact me if you need other assistance as Juan is now longer here. In addition my washer fluid was empty and it wasn't filled. I've never gone to a service and not had the something checked or done if a light was one. And I think filling the washer fluid is something that is not a large ask More
I’ve had several issues with my truck. I’m frustrated. I got my breaks done and they are still super loud it’s super embarrassing , I brought it back and they are still loud and now some I’m frustrated. I got my breaks done and they are still super loud it’s super embarrassing , I brought it back and they are still loud and now some of my modes don’t work. I’m in search of a new vehicle. Loved Porsche up to this point. My car is a 2019 and I expect it to run like a luxury vehicle and it’s not. Kaylee has been very accommodating, although I like riding in the newer vehicle I would love to ride in my own and be able to use all the features I’ve payed for . More
Porsche North Houston has always been wonderful. Juan is very responsive and always follows up promptly when our vehicles are being serviced. 5 stars across the board. Juan is very responsive and always follows up promptly when our vehicles are being serviced. 5 stars across the board. More
i've been going to this dealership for over 12 years and have enjoyed my relationship with our service person, Chris, the whole time. The customer treatment, quality of work, and cleanliness of the mechanic have enjoyed my relationship with our service person, Chris, the whole time. The customer treatment, quality of work, and cleanliness of the mechanics' area is top-notch! More
Excellent dealer and service advisor to work with; a plus plus hooray yup yup yup yup plus hooray yup yup yup yup More
Chris has to be the best friend a Porsche owner can have. He is always over the top on taking care of his customers! His other customers and I always tell people “go see Chris” He is always over the top on taking care of his customers! His other customers and I always tell people “go see Chris” More
Always great service with excellent communication , comfortable waiting area and hospitality. First class in every way! comfortable waiting area and hospitality. First class in every way! More