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Porsche North Houston - Service Center

Houston, TX

4.9
1,628 Reviews
Call Service Center (855) 869-4156

1,628 Reviews of Porsche North Houston - Service Center

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September 28, 2024

My wife cayenne has been to the service center several times and they are not able to correct the problem and service advisor rudely asked us “why do you keep coming to me?!!!!” After we expressed our fru More

by BEHZADNAZARI63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your feedback, and we sincerely apologize for the negative experience you and your wife have had with our service center. We understand your frustration, and our manager, Michael Machauer, has already reached out to you directly to address the issue. Please feel free to get in touch with him at your earliest convenience. We are committed to resolving this matter and providing you with the service you deserve.

September 28, 2024

⭐️⭐️⭐️⭐️⭐️ Trustworthy Service for Years! I’ve been working with Jon Gosling at Porsche North Houston for many years, and he has always provided excellent service. Jon is knowledgeable, pr More

by HANISMENKARIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you so much for your incredible review and for your loyalty over the years! We're thrilled to hear that Jon Gosling has consistently provided you with excellent, trustworthy service and that you feel more like family than just a customer. Your recommendation means a lot to us, and we look forward to continuing to take great care of your Porsches for many more years to come!

September 28, 2024

Everyone was super helpful. Very professional and courteous staff. I would recommend to everyone that I know. More

by MFBENSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind words! We’re delighted to hear that our team provided you with professional, courteous, and helpful service. Your recommendation means a lot to us, and we truly appreciate your trust in Porsche North Houston. We look forward to serving you again in the future!

September 28, 2024

Porsche North has the finest customer service I have ever experienced in the automotive industry. More

by johnrinando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Slovacek
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Oct 16, 2024 -

Porsche North Houston responded

Thank you, John, for your kind words! We're honored to hear that Porsche North Houston provided you with the finest customer service you've ever experienced in the automotive industry. Your feedback means a lot to us, and we look forward to continuing to deliver exceptional service in the future!

September 27, 2024

John was courteous and helpful. He recommended and organized possible solutions for my car issue. More

by gljrnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're glad to hear that John was courteous and helpful in recommending and organizing solutions for your car issue. We appreciate your trust in Porsche North Houston and look forward to serving you again!

September 27, 2024

Not like before, Always a 10 Service manager dropped ball On service a problem.car started with and porche failed on update! Not porche like! Sorry but facts More

by ETSPERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario and Jake amazing, Kayle Slovacek
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your honest review. We're sorry to hear that your recent experience didn’t meet the high standards you’ve come to expect from us. We sincerely apologize for the service issues you encountered, and we’d like to make things right. Please reach out to us directly so we can address the concerns with your vehicle and ensure your next visit is up to Porsche standards. We appreciate your feedback and the opportunity to improve.

September 27, 2024

I have now bought 2 Porches from them. Their staff are professional, friendly, and helpful. Highly recommend Porsche North Houston! More

by rcstacey22
Recommend Dealer
Yes
Employees Worked With
Mustapha Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your continued trust in Porsche North Houston! We’re thrilled to hear that you've had such positive experiences with our team during both of your Porsche purchases. Your kind words about our professional, friendly, and helpful staff mean a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future!

September 27, 2024

Great service and ambiance. The team is engaging and looking to find what solutions you may need More

by memob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're thrilled to hear that you enjoyed the service and ambiance at Porsche North Houston. Our team always strives to be engaging and focused on finding the best solutions for our customers. We appreciate your feedback and look forward to welcoming you back soon!

September 27, 2024

Chris is always the ultimate professional providing exceptional customer service. I would recommend Porsche North Houston for all service needs. More

by JHARRIS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Chris continues to provide you with exceptional customer service. Your recommendation means a lot to us, and we look forward to taking care of all your service needs at Porsche North Houston!

September 27, 2024

Great service, Juan Alvarez great professional and helps resolve all issues! Front desk is friendly! More

by Sergey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Sergey, for your kind review! We’re thrilled to hear that Juan Alvarez provided great professional service and helped resolve all your issues. We're also happy to know that you had a positive experience with our friendly front desk team. We appreciate your trust in Porsche North Houston and look forward to serving you again!

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