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Porsche North Houston - Service Center

Houston, TX

4.9
1,628 Reviews

1,628 Reviews of Porsche North Houston - Service Center

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September 26, 2024

Love visiting this dealership and getting service here. The communications were very clear — text message, videos, and calls to explain the finer points. The system used for approvals is easy to use. Yo More

by lhart0830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Sepulveda
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your wonderful review! We're so glad to hear that you enjoy visiting Porsche North Houston for service and that our communication methods, from text messages to videos, made the process clear and easy to follow. We're also happy to know that the loaner experience and return process were smooth for you. Your trust means a lot to us, and we look forward to assisting you again in the future!

September 26, 2024

Federico was a great help in my journey to acquire a Porsche Spyder. Despite the bureaucratic nature of the process, we were able to accomplish this task smoothly. More

by gg188
Recommend Dealer
Yes
Employees Worked With
Federico Rangel
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your great review! We’re so glad to hear that Federico was able to assist you in smoothly navigating the process of acquiring your Porsche Spyder. We appreciate your trust in Porsche North Houston and look forward to serving you again in the future!

September 26, 2024

Jon Gosling is amazing. Very concerned about making the customer experience as good as possible. More

by DEWEY923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your great review! We're thrilled to hear that Jon Gosling made your experience as positive as possible. He’s truly dedicated to providing the best service for our customers, and we’re glad it showed. We look forward to serving you again at Porsche North Houston!

September 26, 2024

Being a long-term customer of Porsche of Houston, I must say, their service has consistently been exceptional. During my recent visit, I was once again impressed by their robust turnaround time, ensuring th More

by Stevenson Nwokenkwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Stevenson, for your glowing review and for being a long-term member of the Porsche North Houston family! We're delighted to hear that Chris Brown has consistently provided you with exceptional service and made your visits enjoyable by sharing his passion for the classics. Your trust and kind words mean the world to us, and we look forward to continuing to meet your needs promptly and efficiently for many more years to come!

September 26, 2024

Porsche North Houston always has top-notch service and staff. Everything is handled with a complete focus on the customer experience, and I never have to worry about my car. More

by Zerin Dube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efan Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Slovacek
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Zerin, for your kind review! We're thrilled to hear that our top-notch service and focus on the customer experience consistently give you peace of mind. We truly appreciate your trust in Porsche North Houston and look forward to continuing to provide you with exceptional care!

September 25, 2024

They had my car for 3 days and couldn’t tell me when it would be ready. My service agent went on a training course and it was difficult to find someone who knew what was happening. There was also a recall More

by rjspies18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and communication issues you experienced during your recent visit. We understand your frustration and have already spoken with you to address your concerns. Your experience is not reflective of the high standards we strive for at Porsche North Houston, and we are committed to improving and ensuring this doesn't happen again. We hope to provide a much smoother experience in the future and appreciate your patience and understanding. We look forward to the possibility of receiving an updated review and providing you with the service you deserve.

September 25, 2024

Porsche North & Jon Gosling are ranked at the top of the list for best dealership experiences! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, LW, for your fantastic review! We’re honored to be ranked at the top of your list for the best dealership experiences. Jon Gosling and the entire team at Porsche North Houston strive to deliver excellence, and we’re thrilled to know we’ve met your expectations. We look forward to serving you again!

September 25, 2024

Excellent service and attention, always. We are glad we have the tyre coverage, highly recommended for new vehicles. More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Vladimir, for your kind review! We're thrilled to hear that you've consistently received excellent service and attention. We're glad to know the tire coverage has been beneficial for you, and we highly appreciate your recommendation for new vehicle owners. We look forward to serving you again at Porsche North Houston!

September 25, 2024

Always a great experience at Porsche North Houston. Top sales and service. I will certainly go back for all my needs More

by dkyle.burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Slovacek
Oct 16, 2024 -

Porsche North Houston responded

Thank you, for your kind words! We’re delighted to hear that you always have a great experience with both our sales and service teams at Porsche North Houston. We truly appreciate your loyalty and look forward to taking care of all your needs in the future!

September 25, 2024

Kayle was a pleasure to work with. Her proactive communication made the whole experience outstanding! More

by PETEMORRISSW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We’re thrilled to hear that Kayle’s proactive communication made your experience outstanding. It was a pleasure working with you, and we look forward to assisting you again at Porsche North Houston!

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