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Porsche North Houston - Service Center

Houston, TX

4.9
1,627 Reviews
Call Service Center (855) 869-4156

1,627 Reviews of Porsche North Houston - Service Center

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January 18, 2024

Did good job of repair the wind shield, but wish they order the wind shield before the appointment. But then i get to drive their new loaner for a week. More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your windshield repair! We appreciate your feedback and understand the importance of having the windshield ordered beforehand. However, we're glad you had the opportunity to experience our new loaner for a week. We value your business and look forward to serving you again.

January 17, 2024

A loaner car was available as scheduled and high quality service was performed as always. More

by Harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kale Slovacek
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Jan 23, 2024 -

Porsche North Houston responded

We're pleased to hear that you had a positive experience with the loaner car availability and high-quality service at Porsche North Houston. Your satisfaction is our priority, and we appreciate your feedback. If you have any further needs, feel free to reach out.

January 16, 2024

Great service. Quick. Accommodating with a ride home and back to the dealership when my vehicle was ready. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffer
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for your positive feedback on the great service experience at Porsche North Houston. We're glad to hear about the quick and accommodating service, including the ride home and back to the dealership. Your satisfaction is our priority, and we look forward to serving you again.

January 16, 2024

Waited for my car. Service was amazing! Staff was friendly and accommodating. Highly recommend Porsche North Houston. More

by WRENTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 23, 2024 -

Porsche North Houston responded

We're thrilled to hear that you had an amazing service experience while waiting for your car at Porsche North Houston. Our friendly and accommodating staff strives to provide top-notch service, and we appreciate your recommendation. If you have any further needs, don't hesitate to reach out.

January 15, 2024

Very Customer Service focused, transparent about work and value for money. Quality of work can only be verified in time, especially oil leaks. More

by GANGEDS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for acknowledging our customer service focus and transparency. We understand the importance of delivering value for money. If you ever need assistance or have further feedback, we're here to help.

January 15, 2024

Excellent Customer Service, would highly recommend doing business here. Nina was very communicative, kept us update every step of the way. Thank you More

by CFHERMOSILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston and for recommending us! We're delighted to hear about your excellent customer service experience with Nina. Keeping you informed every step of the way is our commitment to ensuring your satisfaction.

January 15, 2024

have only experienced the sales team. No service performed to date. Look forward to revisiting the dealership. More

by brevson
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your feedback about your experience with the sales team at Porsche North Houston. We look forward to the opportunity to serve you in the future, whether for sales or service. If you have any questions or needs, feel free to reach out. Thank you for considering us!

January 15, 2024

Very helpful knows a lot about the cars he is servicing Has a solution for my charging issues More

by frattalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your positive feedback! It's great to know that our team member was helpful and knowledgeable in addressing your car's charging issues. If you have any more concerns or questions, feel free to reach out.

January 15, 2024

This was my first time getting my 2019 Porsche Boxter GTS serviced as I bought it a year ago. I had the 4 year/40k service performed. In addition, I had a rattle inspected (turned out some tension straps w More

by rickdburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your detailed feedback about your first service experience at Porsche North Houston. We're delighted to hear that you had a positive experience with the 4 year/40k service, rattle inspection, state inspection, and the surprise repair on the leather. Our team values your business, and we look forward to future visits.

January 14, 2024

Good service and a great staff. The work was very professional and they were prompt in getting the service done. More

by Texas_Bama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

We're pleased to hear about your good service experience and the professionalism of our staff. Prompt and professional service is what we strive for at Porsche North Houston. If there's anything else you need, don't hesitate to ask.

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