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Porsche North Houston - Service Center

Houston, TX

4.9
1,624 Reviews

1,624 Reviews of Porsche North Houston - Service Center

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January 10, 2024

The workers are friendly and very helpful. The dealership is clean and the coffee and snacks are nice to have while you wait. More

by Coachfudge76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Kaffar
Jan 23, 2024 -

Porsche North Houston responded

We're delighted to hear that our team was friendly and helpful during your visit. Keeping our dealership clean and providing a comfortable waiting area with coffee and snacks is our way of ensuring a positive experience for our valued customers. Thank you for your feedback!

January 10, 2024

They have provided excellent customer service each time I have visited them. Very friendly environment. More

by Artie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, and we're thrilled to hear that you've received excellent customer service during your visits. We aim to provide a friendly environment for all our customers, and we appreciate your positive comments. If there's anything specific you'd like us to address, please let us know.

January 10, 2024

Prompt and professional service as scheduled. Very comfortable waiting are x z x x x x More

by RONBIRK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche North Houston responded

We appreciate your positive feedback about our prompt and professional service. Thank you for choosing Porsche North Houston, and we're glad you found the waiting area comfortable. Your satisfaction is important to us, and we look forward to serving you again.

January 10, 2024

Great experience and communication related to the requested work and optional maintenance items including videos. More

by bsracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche North Houston responded

We're glad to hear about your great experience and communication regarding the requested work at Porsche North Houston. Providing clear information, including optional maintenance items with videos, is part of our commitment to excellent customer service. Thank you for your positive feedback!

January 10, 2024

Person in charge of the loaner vehicle was rude when delivering and receiving the vehicle, other than that, excellent service. More

by VANESSIAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustapha Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney
Jan 23, 2024 -

Porsche North Houston responded

We appreciate your feedback and apologize for any inconvenience with the loaner vehicle experience. Your comments are valuable to us, and we'll address this issue to ensure a better experience in the future. Thank you for choosing Porsche North Houston for your service needs. If there's anything else you'd like to discuss, please feel free to reach out.

January 10, 2024

Usually one doesn’t love going to get their car serviced but that just isn’t the case with Porsche North Houston! Jon and I don’t just have a service-client relationship, we have a friendship…giving each ot More

by Holly Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston and for sharing your wonderful experience with Jon! We're thrilled to hear that your visits feel like more than just service appointments, but a chance to build a friendship. We appreciate your kind words about our facility and amenities. Your three-hour round trip is truly valued, and we look forward to continuing our friendship and providing top-notch service.

January 09, 2024

Porsche North Houston has once again diagnosed and repaired the problem. I have been visiting this dealership for almost four years. I have been very pleased with the quality of the service as well More

by jmrkwsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Jan 23, 2024 -

Porsche North Houston responded

We're honored to have been your choice for almost four years, and we appreciate your positive feedback about the quality of service and professionalism of our techs and service advisor. Thank you for recommending Porsche North Houston for all your Porsche needs. We look forward to continuing to provide excellent service.

January 09, 2024

Great customer service. Haider, my service advisor, is amazing. He’s always calling me and letting me know the status of my cars. More

by jerrymgibbs@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haider Jaffar
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your service needs! We're thrilled to hear that you had great customer service and that Haider, your service advisor, has been amazing in keeping you informed about the status of your cars. We appreciate your trust and look forward to serving you again.

January 09, 2024

Courteous, informative, excellent service! Will recommend to others! I have 4 Porsches which I service here. More

by THEHEINEMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Jan 23, 2024 -

Porsche North Houston responded

We're grateful for your continued trust and loyalty in servicing all four of your Porsches at Porsche North Houston. Your recommendation means a lot to us, and we're pleased to provide courteous, informative, and excellent service. Thank you for choosing us!

January 09, 2024

Chris was great. Answered all my questions. Did not hurry me while doing so. Porsche North Houston did a very good job. More

by mark.roop9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston and for sharing your positive experience with Chris. We're delighted that he answered all your questions and took the time to ensure your satisfaction. Your feedback is appreciated, and we look forward to serving you again.

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