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Porsche North Houston - Service Center

Houston, TX

4.9
1,628 Reviews
Call Service Center (855) 869-4156

1,628 Reviews of Porsche North Houston - Service Center

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January 11, 2024

This dealership is truly top notch with their service! A great and seamless experience! Highly recommend! More

by CGT4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

We're honored to receive your praise for our top-notch service and a seamless experience. Thank you for recommending us! We look forward to providing exceptional service for your Porsche in the future.

January 11, 2024

Even though I have a Porsche dealership located more conveniently close to my house, I've purchased my last three cars from Porsche North Houston because of the sales and service department. Although I More

by trinitite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haider Jaffar
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your loyalty to Porsche North Houston and your positive comments about both our sales and service departments. Haider is grateful for your kind words, and we're delighted to have you as a valued customer. We look forward to continuing to exceed your expectations.

January 10, 2024

Person in charge of the loaner vehicle was rude when delivering and receiving the vehicle, other than that, excellent service. More

by VANESSIAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustapha Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your feedback and apologize for any inconvenience with the loaner vehicle experience. Your comments are valuable to us, and we'll address this issue to ensure a better experience in the future. Thank you for choosing Porsche North Houston for your service needs. If there's anything else you'd like to discuss, please feel free to reach out.

January 10, 2024

Usually one doesn’t love going to get their car serviced but that just isn’t the case with Porsche North Houston! Jon and I don’t just have a service-client relationship, we have a friendship…giving each ot More

by Holly Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston and for sharing your wonderful experience with Jon! We're thrilled to hear that your visits feel like more than just service appointments, but a chance to build a friendship. We appreciate your kind words about our facility and amenities. Your three-hour round trip is truly valued, and we look forward to continuing our friendship and providing top-notch service.

January 10, 2024

Poor job of the salesman. No follow up with the car problem. It was a CPO More

by ericsanchezm
Recommend Dealer
No
Employees Worked With
Andrew Krause
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Jan 23, 2024 -

Porsche North Houston responded

We apologize for any inconvenience you experienced with the salesman and the follow-up on the CPO. Your feedback is important to us, and we would like to address any concerns you may have. Please feel free to reach out to discuss this further.

January 10, 2024

Everyone at PNH acted professional from calibrating my cabriolet roof to identifying other areas that will soon need my attention. No pressure to schedule new repairs. More

by SJROUGEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar, Willie Gilder
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for recognizing our professionalism at Porsche North Houston. We're pleased that our team efficiently handled your cabriolet roof and identified other areas needing attention without any pressure. Your satisfaction is our priority, and we appreciate your trust in us.

January 10, 2024

The workers are friendly and very helpful. The dealership is clean and the coffee and snacks are nice to have while you wait. More

by Coachfudge76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Kaffar
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Jan 23, 2024 -

Porsche North Houston responded

We're delighted to hear that our team was friendly and helpful during your visit. Keeping our dealership clean and providing a comfortable waiting area with coffee and snacks is our way of ensuring a positive experience for our valued customers. Thank you for your feedback!

January 10, 2024

They have provided excellent customer service each time I have visited them. Very friendly environment. More

by Artie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, and we're thrilled to hear that you've received excellent customer service during your visits. We aim to provide a friendly environment for all our customers, and we appreciate your positive comments. If there's anything specific you'd like us to address, please let us know.

January 10, 2024

Prompt and professional service as scheduled. Very comfortable waiting are x z x x x x More

by RONBIRK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your positive feedback about our prompt and professional service. Thank you for choosing Porsche North Houston, and we're glad you found the waiting area comfortable. Your satisfaction is important to us, and we look forward to serving you again.

January 10, 2024

Great experience and communication related to the requested work and optional maintenance items including videos. More

by bsracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

We're glad to hear about your great experience and communication regarding the requested work at Porsche North Houston. Providing clear information, including optional maintenance items with videos, is part of our commitment to excellent customer service. Thank you for your positive feedback!

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