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Porsche Orlando - Service Center

Maitland, FL

4.9
209 Reviews

209 Reviews of Porsche Orlando - Service Center

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July 10, 2024

We've been working with Josh in service for more than a year. Professional, courteous and efficient, he is always our go to guy. Absolute pleasure to work with. More

by keystone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service.
Jul 11, 2024 -

Porsche Orlando responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Porsche Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 09, 2024

Aaron and the entire staff at Porsche Orlando takes the time to explain what service is done and what recommendations are needed. More

by Lesliediane657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Josh, Peter
Jul 10, 2024 -

Porsche Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

June 06, 2024

Good service with prices on tires that were actually cheaper than what I was quoted at Costco. Nice staff. Lounge could use an update though. More

by cnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
Jun 07, 2024 -

Porsche Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2024

Porsche Orlando has an amazing knowledgeable staff. If you are looking for first class service with a personable friendly experience you will receive it from the moment you walk in the door. More

by EBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Brenna
May 19, 2024 -

Porsche Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 11, 2024

The service at this dealership was fantastic and Aaron did an amazing job ensuring that I was taken care of! More

by aayushpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 13, 2024 -

Porsche Orlando responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2024

My wife brought her vehicle in because the engine was making horrible sound and misfiring. "Luckily" for her, this Porsche dealership was only 10 min away. They were able to take her car immediately th More

by bsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron, Jonathan
May 06, 2024 -

Porsche Orlando responded

Hi, we are disappointed to learn of your experience here at Porsche Orlando, but will take this opportunity to improve. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0785 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 06, 2024 -

bsh responded

I gave Aaron, our service advisor, several opportunities to respond to the inconsistencies between his statements and the tech statements and he never addressed them. I gave him the opportunity to break down and provide the labor rate line items for the 12 hours of labor we were charged to remove the contaminated fuel and he did not. Another Porsche technician told me that the fuel line can be removed from the engine and the fuel can be drained from that line, but Aaron ignored that and instead insisted that the tank needed to be physically removed from the vehicle to remove the fuel. Aaron, his service manager and Porsche Maitland have my contact information and can contact me if they would like to correct this situation.

March 09, 2024

My service advisor Drake was great as usual. He kept me informed though the appointment and I was out of there in short order More

by rayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
Mar 12, 2024 -

Porsche Orlando responded

Hi Rayman, thank you for your kind review; we are happy to pass along your comments to Drake here at Porsche Orlando! Drive safe, and we'll see you on the road.

March 05, 2024

Service on my 911 was really fast and professional great job and thank you for the service you gave More

by allegroenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Jeff outstanding
Mar 09, 2024 -

Porsche Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2024

I absolutely love Aaron, my service rep. However, since November's 40k mile service appointment, I have lost faith & trust with the mechanics and the shop foreman. After the 40k mile service More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron is wonderful
Feb 13, 2024 -

Porsche Orlando responded

Hi Teresa, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (407) 680-0785 when you can so we can address this situation directly. Thank you and have a great day.

December 14, 2023

I had a great service visit. I had a set of Ferrari wheels that I didn't feel comfortable with anyone else mounting tires on. It wasn't a big job for them, but they took time t More

by dwe8922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
Dec 16, 2023 -

Porsche Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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