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Porsche Orlando - Service Center

Maitland, FL

4.9
209 Reviews

209 Reviews of Porsche Orlando - Service Center

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September 21, 2021

Jeff was great. Called to confirm appointment and service advice. Explained upcoming concerns and cost. Car was ready on time. Very satisfied. More

by jpchonody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service department.
Sep 26, 2021 -

Porsche Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 18, 2021

My Porsche was in for 2 recall items. I told them that I was not due for any scheduled service and that I only needed the recall items handled. When I got my car back the invoice document said that I has de More

by execentent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tomas Rios Acosta - service advisor, Chad Zarrow - service manager
Sep 25, 2021 -

Porsche Orlando responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0785 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Sep 25, 2021 -

execentent responded

A letter of apology to me with a copy to Porsche North America.

September 15, 2021

Excellent service, my only observation it took 3 weeks to get the appointment with the loaner, I think is a bit much. Everything else was excellent. More

by rauldavila11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas
Sep 18, 2021 -

Porsche Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

My second time here driving over from N. Brevard County (about 40 miles). Super easy to set an appointment via email. They are usually busy so wait times (if you're waiting) may be longer than estimated. T More

by creynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gottlieb
Sep 09, 2021 -

Porsche Orlando responded

Hello Creynolds, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2021

Clean pleasant comfortable environment. Service center was pleasant experience. Mechanics did great work More

by kculleton007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas
Sep 04, 2021 -

Porsche Orlando responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2021

It took 3 days fir a technician to look at my car , never called me back with answers,not body answers the phones , More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Aug 26, 2021 -

Porsche Orlando responded

Hi, we are deeply disappointed by your experience at AutoNation Volkswagen Spokane. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

August 14, 2021

I went in for the 70,000 mile service on my Cayenne. All appears to have been done efficiently. I will return for the next service and suggested maintenance. More

by Bdgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gottlieb
Aug 16, 2021 -

Porsche Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 10, 2021

My annual oil service was fast and efficient. Jeff got me in and out quickly! The waiting area in the dealership is very clean and well stocked with refreshments. More

by jcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 13, 2021 -

Porsche Orlando responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 08, 2021

My rear tires were wearing out do to being out of alignment with only 16000 miles on the car? This is puzzling for a new car? I have never had a car or other sports cars and I have had a lot of them More

by Gary Conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas
Aug 13, 2021 -

Porsche Orlando responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 05, 2021

Always ready to help attitude, knowledgeable, willingness to work with your work schedules, pleasure to do business with More

by Rajapaleja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James & Chad
Aug 05, 2021 -

Rajapaleja responded

willingness always ready to help attitude, knowledgeable, willingness to work with your work schedules, pleasure to do business with

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