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Porsche Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.8
307 Reviews
Why Choose Porsche Rocklin? When you choose Porsche Rocklin for all your car-related needs, you can feel confident knowing you'll find superior customer service, a welcoming atmosphere, and a knowledgeable team in every department. Whether teaming up with the professionals in our auto finance department or browsing the luxury Porsche model lineup with one of our sales specialists, you will feel taken care of at our Porsche dealership in Rocklin, California. Furthermore, since we're a part of the Niello Company, you can trust us with your automotive needs. To learn more about why you should choose the elevated experience of our Porsche dealership near Sacramento, CA, get in contact with us today.
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4525 Granite Dr

Rocklin, CA

95677

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Showing 307 reviews

June 20, 2023

Although not necessarily the dealer’s fault, I feel that having to wait 6+ months for a windshield replacement is unacceptable customer support, especially from a company like Porsche. Otherwise, top-notch More

by NSCOTT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa van Zandt
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Jun 30, 2023 -

Porsche Rocklin responded

Thank you for the review and honest feedback. I am glad to hear that our Rocklin team provided you with top-notch service, but I apologize that you had to wait so long for your replacement windshield. If you have any questions or would like to discuss further, please do not hesitate to reach out to me at 916-625-8300 or mjmeyer@niello.com at your convenience. Thank you for your time, Mark Meyer, General Manager

June 20, 2023

Amazing and easy to work with dealership their service department is also amazing and kind. More

by DULAI_AMARJOT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez, Jerode Gorostiza
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June 19, 2023

Service Dept. was much improved from previous visit. Melissa was very courteous and explained my service requests thoroughly. Helpful and polite. More

by RICHARD@THECOMMUNITYCOMPASS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Vanzandt
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Jun 28, 2023 -

Porsche Rocklin responded

We're so glad to hear that your recent service visit was an improvement over your previous one, Richard. We are truly lucky to have Melissa on our team here in Rocklin and we're happy to know that she thoroughly explained everything and provided you with such courteous and helpful service. See you next time.

June 19, 2023

The service personnel is always courteous and helpful. I am always alerted to the status of my car and it is always ready to go when I arrive to pick it up. This is my 3rd car from the dealership. More

by margaritashannon2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
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June 18, 2023

Outstanding professional attention to the smallest details to guarantee my GT3 will perform to its expected GT3 highest suspension, braking, engine, handling, acceleration, and racing standards above More

by bmf935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Aydt and Louie DeBell
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June 17, 2023

Honest excellent people but poor automated information/alerts. My needs were not aligned with staffing capacity. Resulted in prolonged service and frustration for both Porsche Rocklin and my More

by robforster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Cotter
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Jun 21, 2023 -

Porsche Rocklin responded

Thank you for your honest feedback, Rob. I'm glad to know that you have confidence in our Rocklin team and the service they provided and that you would choose to work with us again. But I apologize that our automated alerts resulted in frustration and longer service time on your end. If I can answer any questions, please do not hesitate to reach out to me at 916-625-8300 or mjmeyer@niello.com at your convenience. Thank you for your time, Mark Meyer, General Manager

June 17, 2023

Louie makes the process easy, the dealership is designed well, it feels inviting, great staff. More

by GILLNEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Reuter, Beau Cotter
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Jun 21, 2023 -

Porsche Rocklin responded

We appreciate your kind words, Gill. It's great to hear that our dealership is so inviting and that Louie and the rest of our team here in Rocklin made the process such an easy one. See you for your next service.

June 17, 2023

Dealership was wonderful. Flew in from Vermont to purchase a new car and Beau picked us up from the airport. Both Beau Cotter and David Gwin were great. They helped us through More

by JohnV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gwin, Mark Meyer, Beau Cotter
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June 16, 2023

I appreciated the excellent response time and diligence by Dia in finding me the perfect car. He went above and beyond in accommodating my schedule and made the process smooth and seamless. More

by JENNIFER96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ Vidlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diaeddine Sedigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Porsche Rocklin responded

Jennifer, Thank you for taking the time to walk us through your recent sales visit. We're glad to know that Dia helped you find the perfect car for you while keeping the process as smooth as possible. We will make sure to pass your kind words along to him.

June 15, 2023

Melissa V handled my service request completely and was excellent at communicating with me, both in person and via text message. More

by PETEHERRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa VanZandt
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Jun 21, 2023 -

Porsche Rocklin responded

We're glad to know that Melissa handled your service request completely with excellent communication in person and over text. We will make sure she sees your review.

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