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Porsche Silver Spring
Silver Spring, MD
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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605 Reviews of Porsche Silver Spring
February 07, 2017
A great car buying experience!!! We were looking for a rare car, a Porsche Cayenne with a manual transmission. We found it at Porsche Silver Spring. It was a fantastic experience. We were looking for a rare car, a Porsche Cayenne with a manual transmission. We found it at Porsche Silver Spring. It was a fantastic experience. Jay Cleiman was a true professional, and an expert on the Brand. We found a great car that was certified, and the dealereship did an amazing job. The car was in fantastic condition and we are very satisfied!! We traveled a fair distance to see the vehicle and we were not disappointed!! A great car at a fair price!! I give Jay and the dealership my highest recommendation More
by john o
Employees Worked With
Jay Cleiman
December 06, 2016
Casey Parkin...superlative sales professional We recently accepted delivery of a 2017 Cayman which was ordered from Porsche in early September. Casey Parkin left no stone unturned to ensure the c We recently accepted delivery of a 2017 Cayman which was ordered from Porsche in early September. Casey Parkin left no stone unturned to ensure the car was exactly what we wanted. Moreover his professional insight and experience directed our focus and clarified issues which enhanced our option selection and laid the foundation for an enjoyable experience. Casey has a deep respect for Porsche and is a most talented brand ambassador! His talents of balancing value and capability with customer satisfaction is noteworthy and deeply appreciated! In all respects he has made excellence a habit in the ordering and delivery process. The car is absolutely fantastic and exactly what we hoped for… Casey Parkin was a prime mover in making it so! More
by plstillman
Employees Worked With
Casey Parkin
October 21, 2016
Good value for the money It was great working with Jay Cleiman at Sil. Spr. Porsche. He is very knowledgeable , easy to work with and has been responsive to any of my question It was great working with Jay Cleiman at Sil. Spr. Porsche. He is very knowledgeable , easy to work with and has been responsive to any of my questions. My 2013 911 that I bought is a great car and I was very happy with the extra service they included to get the car sale worthy .I drove 90 miles to buy this 911 and it was well worth the journey ! More
by Renner24
Employees Worked With
Jay Cleiman
March 01, 2016
Disappointing attention to detail and customer service Disappointed in their customer service and attention to detail. For 100K, I would look elsewhere. Plenty of options. Drove 2.5 hours for a schedule Disappointed in their customer service and attention to detail. For 100K, I would look elsewhere. Plenty of options. Drove 2.5 hours for a scheduled test drive and showed up 1 hour early only to be told the car wasn't ready and to go get lunch. After lunch, I went back to dealership to be told that someone else just showed up to and is first in line. After reminding them I was there 1 hour ago, they didn't care. The car was sold. I am not upset that they sold the car as it is a beautiful car. My frustration is nobody seemed to care about customer service. The GM apologizes but blames service for not having the car ready. How about taking responsibility for your dealership How about honoring commitments/appts made ahead of time. I would expect for $100K, dealers would pay more attention to this. Ultimately there will be a Porsche in my driveway but it wont come from this dealership. That is a guarantee! More
by carguy K
Employees Worked With
Chas, Jay, and Charlie
February 21, 2016
My best car purchase experience - Just ask for Scott I came into the dealership to ask general questions on maintainace, etc on a 911 and could not believe the patience Scott Veneziani had. Most sales p I came into the dealership to ask general questions on maintainace, etc on a 911 and could not believe the patience Scott Veneziani had. Most sales personnel would try to move to a likely purchasing customer (with "here is my card" line) but he took his time answered all my questions and when I called with follow up questions he provided unbiased answers, when he missed my calls (I made a number of these), Scott would return my calls. About two weeks later I walked in and made my purchase, even at this point Scott was very easy to negotiate with. This is a very busy dealership but you would never know with the quality of service provided by the sales (Scott), services (Linda and Tom) and the financial personal. More
by Porsche4S
Employees Worked With
Scott Veneziani
February 10, 2016
Wonderful ! Great place to buy any Porsche vehicle. They have the most knowledgeable sales staff are know for their outstanding sales and service. Casey Parkin Great place to buy any Porsche vehicle. They have the most knowledgeable sales staff are know for their outstanding sales and service. Casey Parkin even came in when he was off to deliver my new Porsche. More
by Airedale Dave
Employees Worked With
Casey Parkin
February 07, 2016
Excellent Buying Experience I found Casey Parkin's name based on other reviews I had read. He was excellent throughout the entire process. He communicated well and lived up to hi I found Casey Parkin's name based on other reviews I had read. He was excellent throughout the entire process. He communicated well and lived up to his word. Buying a CPO Cayenne was painless and the price was as good as I could find anywhere. I truly appreciate the experience. More
by Daehguj
Employees Worked With
Casey Parkin
December 05, 2015
Perfect buying experience Purchased a 2016 Cayman GT4. Great communication throughout, no pricing or sales games. Highly recommended salesperson! Had a few interactions with th Purchased a 2016 Cayman GT4. Great communication throughout, no pricing or sales games. Highly recommended salesperson! Had a few interactions with the dealership over the years and they are now my preferred Porsche dealership in the mid-Atlantic. More
by CaymanGT4
Employees Worked With
Casey Parkin
November 11, 2015
Disciminatory? Offered $20k down on a cayman s. Wife, a banker. Me, union electrician. $150k combined income. 699 credit score. They said no. They couldnt get us fin Offered $20k down on a cayman s. Wife, a banker. Me, union electrician. $150k combined income. 699 credit score. They said no. They couldnt get us finaced. Because of a bankruptcy 3 yrs ago. Fair financing is an important aspect in this industry. If you cant do it well, it may be percived as discriminatory. I have filed a complaint with the state. More
by Clifton
Employees Worked With
Allen Antwistle
August 05, 2015
Service with a smile Linda Yoo takes care of everything when you need service. All done well, on time to the minute and asks if you do or don't want the car washed. Than Linda Yoo takes care of everything when you need service. All done well, on time to the minute and asks if you do or don't want the car washed. Thanks. More
by ACD22
Employees Worked With
Linda Yoo
