Porsche Silver Spring

I’ve had my car serviced at this dealership several times over the past year and every time I’ve experienced exceptional customer service. This is in large part thanks to the superb attention to detail and t over the past year and every time I’ve experienced exceptional customer service. This is in large part thanks to the superb attention to detail and timely interactions I’ve received from the staff in the service department namely: Elvis Nguyen, Brian Romero, and the service manager Linda Harouna. More

Elvis has taken care of me for years, finding workable solutions for repairs covered under warranty. This time it was a failing water pump that they noticed upon inspection, catching it before it created solutions for repairs covered under warranty. This time it was a failing water pump that they noticed upon inspection, catching it before it created a road problem. I appreciate the technician videos, and I'm still perplexed with how the detailers can scrub every bit of brake dust out of my wheels. Repairs took a while this time, but it's not like these parts come from Pep Boys. I don't want a rush job either. I want work done right, so I go to Elvis. More

Elvis and service is fantastic! It's always a pleasure working with him and Porsche of Silver Spring. It's always a pleasure working with him and Porsche of Silver Spring. More

I liked customer service of Elvis and service of mechanic. I also liked the video service of repair. I enjoy doing business with Porsche Silver Spring mechanic. I also liked the video service of repair. I enjoy doing business with Porsche Silver Spring More

Fast efficient service in the cleanest and most efficient dealership that I've ever delt with. My Service Manager Elvis has ensured that all service needs are met with my Porshe. dealership that I've ever delt with. My Service Manager Elvis has ensured that all service needs are met with my Porshe. More

I had an outstanding experience at Porsche Silver Spring’s service department! From start to finish, the team went above and beyond to ensure everything was handled professionally and efficiently. Spring’s service department! From start to finish, the team went above and beyond to ensure everything was handled professionally and efficiently. Linda, the Service Manager, runs a fantastic operation—her leadership and commitment to customer satisfaction are evident in every interaction. Kofi, Brian, and my advisor Elvis were incredibly knowledgeable, communicative, and attentive to every detail of my service needs. They kept me informed throughout the process, ensuring that my Porsche was in top shape before returning it to me. The entire team at Porsche Silver Spring delivers top-tier service with a level of care and expertise that truly sets them apart. If you’re looking for a dealership that values its customers and treats your car with the utmost precision, this is the place to go. Highly recommended! More

I purchased a Macan 4 Electric from this dealership in March 2025. (Although, the deal was finalized in December 2024, it took a while for Porsche to complete the build and ship from Germany.) I mostly i March 2025. (Although, the deal was finalized in December 2024, it took a while for Porsche to complete the build and ship from Germany.) I mostly interacted with Jin, the salesperson, and sometimes with Kevin, the Sales Manager. Both were super helpful and went out of their way to help me decide. For example, when I asked for a second test drive along an undivided highway (to check for oncoming traffic glare), Jin and Kevin devised a useful route and that resolved my doubts about selecting this. So, it was a no brainer for me to buy this vehicle here - deeply caring sales force, good pricing, and a wonderful showroom to spend time in! A special shout out to Jin, who helped me through multiple visits to select the right colors and accessories- she is a gem! Gen in Finance and Bruce, the General Manager, were also fantastically nice and made my purchase so much easier. Not an easy task since this was my first automobile purchase in 18 years. And I cannot talk enough of the wonderful showroom! Great place, super helpful people, best prices, an outstanding product (full disclosure: I’ve had it only for three days but I love it!) practically my backyard.- what’s not to love? More

Best Porsche people to work with, Bruce, Gen, Kevin, Elvis, all of them. Professional, friendly and trustworthy. Elvis, all of them. Professional, friendly and trustworthy. More

I receive outstanding customer service from Kofi Bediako each and every time I take my Macan to Porsche Silver Spring for service. He greets me professionally with a warm welcome as a reminder that I'm STI each and every time I take my Macan to Porsche Silver Spring for service. He greets me professionally with a warm welcome as a reminder that I'm STILL a valued customer even after purchasing a vehicle. Kofi listens to what I'm describing or saying intently and he provides knowledgeable answers confidently. He always makes sure that I am content with the service provided. Another outstanding employee is Marcus in service. He knows his job well - a major loss if he were to leave the company. I would also like to mention Tyheshia Butler, the person who sets the tone for the entire dealership. She is a major asset to Porsche Silver Spring. She also provides a sincere greeting and indescribable hospitality. I believe she remembers everybody who comes through the dealership for service. Lastly, I'd like to mention DeAndre Briscoe, my sales representative who always stops by to say hello whenever I bring my car for service. I've purchased many cars in my lifetime, including Mercedes, but have never received the level of service as I experience at Porsche Silver Spring. More

I worked with Bruce and Adrian to configure a build and they were very welcoming to a new customer with no prior history with Porsche. They did an excellent job explaining the options, especially which go they were very welcoming to a new customer with no prior history with Porsche. They did an excellent job explaining the options, especially which go well together and which are worth the value. On the finance side of things, Gen was also quite thorough in explaining additional services/offerings. Everyone here is laid back and not pushy. The buying experience was simple and straightforward. More