Porsche of Bakersfield

Commutations are terrible. Been waiting now for weeks to the get the Navigation system taking care of. At my last maintenance services, it was confirmed that I have issues wi Been waiting now for weeks to the get the Navigation system taking care of. At my last maintenance services, it was confirmed that I have issues with the navigation system. Was told they had to let the engineering department know about the problem, and they should have an answer, either the same or next day, on what to do next. I was waiting for 2 weeks and still haven’t heard anything. So, I decided to drop by to see what was going on. Same story, only now they added, same issues were reported by multiple customers and to come back so they can put pressure one the engineering department, and hopefully get their attention. At this point I am feeling that the engineers are too busy building new vehicles, and while cars already sold to customers, are on the bottom pole of the not importance list. Don’t get me wrong. The staff is very friendly and I love my VW Atlas crossover. Nevertheless, it’s the communication that lacks. Will have to consider whether to buy or lease again next time . More

It was a pleasure doing business with all involved especially Pedro Diaz who is an excellent salesman. especially Pedro Diaz who is an excellent salesman. More

I came in to have my oil changed and the serve rep was very nice and helpful. Had nice experience. very nice and helpful. Had nice experience. More

I went for service of my id4. Great customer service. Their agent Alhandro was very nice and prompt. Great customer service. Their agent Alhandro was very nice and prompt. More

Efficient and professional Lear explanation of repairs and the length of time to complete repairs and the length of time to complete repairs More

Made an appt for a recall. Then to be told they don’t have the part and need to reschedule. Also. They changed the payment policy and now being charged an extra 3% for cred Then to be told they don’t have the part and need to reschedule. Also. They changed the payment policy and now being charged an extra 3% for credit card vs debit cards. Plus took longer then stated More

Just Went for an oil change, that people are friendly and helpful.that is all. helpful.that is all. More

The service was amazing! The service people were very knowledgeable and they had a pleasant attitude. No extra waiting for my service to be done. The service people were very knowledgeable and they had a pleasant attitude. No extra waiting for my service to be done. More

Great service! ! Customer service driven staff, friendly and knowledgeable, highly recommended to friends and family ! Customer service driven staff, friendly and knowledgeable, highly recommended to friends and family More

Abraham V, Aldo & Jesus work ethic is outstanding! Made my whole experience amazing, purchasing my lease out was easy! look for these 3 guys you won’t regret working with them. I will be back for my n Made my whole experience amazing, purchasing my lease out was easy! look for these 3 guys you won’t regret working with them. I will be back for my next car soon Thank you! More