Porsche of Fort Myers
Fort Myers, FL
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Excellent service As always the service department is top notch. Friendly, knowledgeable, courteous and helpful. They always strive to give you a great experience when As always the service department is top notch. Friendly, knowledgeable, courteous and helpful. They always strive to give you a great experience when you need service for your vehicle. More
Great Customer Service Recently I had both my 2015 Macan S and 2011 Boxster serviced by this dealer. I was very impressed with the quality of their work and their willingnes Recently I had both my 2015 Macan S and 2011 Boxster serviced by this dealer. I was very impressed with the quality of their work and their willingness to be proactive in helping me. I am originally from the Washington D.C. area, and I have had service experiences that were not always so rosy. These guys do not take their relationship with you for granted and make you feel pleased with your decision to own a relatively expensive car. I will certainly continue to take my Porsches there for service. More
New Macan S Friday we took delivery of our sixth Porsche that we purchased at Porsche Fort Myers. We now have two in our garage - our sweet 2013 911 Carrera S c Friday we took delivery of our sixth Porsche that we purchased at Porsche Fort Myers. We now have two in our garage - our sweet 2013 911 Carrera S cab and our 2017 Macan S. We have also had three Cayenne cars and a Cayman, all from Porsche FM. We keep coming back to them as it is the best dealership we have ever dealt with! You are greeted in a friendly manner and are made to feel like family. Terry Weeks helped us with our build and it was delivered sooner than expected! Ed Trombley helped us with financing and all paperwork. Erica and Mike in Service are true professionals!! If you want a Porsche, we highly recommend Porsche FM !! More
I am a sucker Over the yeqrs I have bought many Porsche vehicles from this dealership. Yes, they know I am a sucker for Porsche products, mostly the cars. I have b Over the yeqrs I have bought many Porsche vehicles from this dealership. Yes, they know I am a sucker for Porsche products, mostly the cars. I have bought three BOXSTERS, a CAYENNE and some 911s. Right now I have a 2013 Cayenne Diesel, 2015 Targa 4S and am heading their way to pick up my new 2017 718 BOXSTER S. I bought the 2017 BOXSTER because this one had many new features and techie items that made my 2014 Boxster seem somewhat dated. And they made it too darn easy to get into the 2017 718 BOXSTER S. And coupled with lots of knowledgeable people at this dealership, my overall experience is consistently good. More
Porsche of Fort Myers "Gets" Customer Service I have been a customer of Porsche of Fort Myers for some time now. Their sales team is very attentive, knowledgeable and eager to find solutions. Ed I have been a customer of Porsche of Fort Myers for some time now. Their sales team is very attentive, knowledgeable and eager to find solutions. Ed Trombely runs an excellent sales department and truly cares about making long-term clients. Early on, their service department showed signs of growing pains. However, their Service Manager, Erica, has worked very hard to get service matters dealt with quickly, completely and right the first time. As their dealership has successfully grown, their ability to schedule service visits, especially during 'season' has continually improved. Today, it is a top-notch Porsche Service Centre. They recently added Mike, a new service advisor to the client-facing team. Mike is an extension of Erica's service vision, is very knowledgeable, and most importantly, has a depth of experience in servicing luxury and performance cars. He and Erica are the real deal. They are up front straight shooters who know their product and make every effort to know their clients and their needs, too. More
New Car Purchase Exceptional professionalism and no pressure sales process made purchasing my first Porsche from this dealership a very pleasant experience. Kudos' fo Exceptional professionalism and no pressure sales process made purchasing my first Porsche from this dealership a very pleasant experience. Kudos' for this review go to Mike Garro, Ed Trombley and Linda. More
No maintenance problem too small. I have worked repeatedly with the maintenance department at Porsche of Ft. Myers over the past 4 years and while the cost of parts is always the downe I have worked repeatedly with the maintenance department at Porsche of Ft. Myers over the past 4 years and while the cost of parts is always the downer of every visit, the service and quality of this department is impeccable. I work with Mike or Erica and have without exception had every issue taken care of or made right if there was a problem. My most recent visit was a related minor cosmetic issue with a gas cap cover hinge and as is usually the case, they took care of it earlier than expected and this time I walked out with a minimal nominal bill. If I ever need a loaner they make arrangements without pushback or if I need to be dropped off at the airport and leave my car for major work and return at a later date they go out of their way to make sure I am taken care of. The fact that we own luxury cars and the price of maintaining them can be quite high I would still recommend them to anyone without question. More
Up and Down I recently was rear ended at a stop sign and my car was in a body shop for 34 days. I took it to Porsche of Ft. Myers, the closest dealership and whe I recently was rear ended at a stop sign and my car was in a body shop for 34 days. I took it to Porsche of Ft. Myers, the closest dealership and where the vehicle was purchased, for an evaluation of the engine to make certain there were no problems. My experience was fine. Previously, I have had a problem with this service department which may have been turned around. HOWEVER, during this process the service coordinator couldn't answer a question and advised me to call the dealership manager, Mr. Twombly. I did so and never received a call back which will probably make me look for another dealership the next time. I have bought 2 Carrerras from this place which would, I believe, make me at least worth a return call! More
Buyer Beware Making an honest profit is ok but taking advantage of unsuspecting customers by including substantial hidden costs is not acceptable. I leased a new c Making an honest profit is ok but taking advantage of unsuspecting customers by including substantial hidden costs is not acceptable. I leased a new car and the details are a little complicated but they have a tricky little way of NOT properly crediting your trade-in and down payment to appropriately reduce the total capitalization of the lease. I had to pay $1500 higher sales tax and was charged approximately $5000 more in rent charges than if they had done a traditional car lease. If they did it to me they have probably done it to others. More
They don't seem to want the business I have a car coming off lease and went to this dealership last Saturday to make a deal on a new car. I was looking at the same model I have been drivi I have a car coming off lease and went to this dealership last Saturday to make a deal on a new car. I was looking at the same model I have been driving for the past 3 years. The answer to every question asked was "no" and "I don't know". Easy questions like can I release my current car? if I buy this car what is the finance rate? and how do residuals compare between the 2014's and 2015's. Was told that 2015's aren't out yet, when the dealer down the road has some on his lot. I have had a good experience with their service department but sales dept is terrible. Yesterday I purchased from a competing dealer for over $10,000 less than was quoted here. Keep away. More