Porsche of San Antonio
San Antonio, TX
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Purchased a used, certified 2012 911 over the internet from Porsche of San Antonio. My advice is don't trust this dealer over the internet. The car was listed as a great deal which I thought was due to from Porsche of San Antonio. My advice is don't trust this dealer over the internet. The car was listed as a great deal which I thought was due to the 2 months they had this car in inventory. I negotiated with them for a week and got nothing but them to cover the cost of delivery from a recommended vendor. I worked with them on getting pictures and info on my current porsche for a trade in to only receive a low ball price which I declined. They said this was due to the fact they could not drive the car. I would soon figure out why they didn't trust me on the condition of my car remotely. But we agreed to everything after that and I had committed to buy the car. While i was getting financing, they"discovered" that the car had the entire rear bumper repainted with no documentation. Hmm. after 2 months with the car they just now figured that out? No way in my opinion. I guess i knew now why it was such a good deal. so, i saud what will you do for me on this mix up? They were not willing to discount or compensate me in anything way for my time but simply said "take it or leave". I was very frustrated and escalated this to the sales manager and GM of the dealer who said, "that's the price, take it or leave it." I looked every where for another car like it and did not see one so I swallowed my anger and purchased it. On delivery, I was surprised to learn that the discount they gave for delivery was half as much as the actual cost from their recommended transport company. Hosed again. On delivery the car was poorly detailed and they left absolutely nothing in the car to make up for the situation during the sale. I thought maybe they would leave a gift card for merchandise-nope....fill up the tank- nope.... Leave a thank you note and apology at least-nope.. Nothing. So i started driving it and was pleased with the car. Within 3 hours of driving the car it threw 3 "emergency run" transmission errors locking the car into that gear requiring me to stop and restart the car. It seemed to go away after that and I had a warranty so I moved on. I did fill out the porsche survey I got. i was not kind. I got a voicemail that said "oh sorry you did not have a good experience (they were surprised?)....and basically Porsche America said we had to contact you. So call us back if you want to." I didn't. What's the point. Then several weeks later the transmission error happened again and it started happening every two or so weeks from that point mostly at stop lights. Then last week the error was thrown going down the highway and 70 twice in one day forcing the car lose all power putting me a risk of getting hit in rush hour traffic! So i took the car to my local dealer. When I took the car to get this problem fixed (it will take almost 2 weeks to fix when they get done, they said "Oh, we see where porsche of San Antonio tried to diagnose and fix this problem! They misdiagnosed it and fix something easy that was not right." That explains why it had the issue on delivery- it was broken and they knew it! They didn't disclose this car had a transmission issue history nor was it even fixed when they sold me the car! Wow- that is terrible service and definitely not trust worthy. Porsche of San Antonio may be a fine dealer for local purchases but I would not trust them for internet purchase were you have to trust the person you are buying from. More
Recently took a trip from the Dallas area to San Antonio in my 1975 Porsche 914. I had contemplated purchasing a newer model, and made a call to The Porsche Center to see if they were even willing to consi in my 1975 Porsche 914. I had contemplated purchasing a newer model, and made a call to The Porsche Center to see if they were even willing to consider a restored automobile as a partial trade. Got J.R. on the phone, and was convinced to stop by. A few hours, a few test drives, and a bit of paperwork later, I left the dealership smiling ear to ear in a much newer car than I arrived in. During the entire process, both my wife and I were treated extremely well and the sales processs was as pleasant as possible. I am completely satisfied with both the experience and my first late-model Porsche. I'll likely be back in a couple of years to get into a newer CPO model as well! More
In a word OUTSTANDING!!!! The service, support, In a word OUTSTANDING!!!! The service, support, knowledge and friendliness are exceptional. Highly Recommend this Porsche Center to everyone. Y In a word OUTSTANDING!!!! The service, support, knowledge and friendliness are exceptional. Highly Recommend this Porsche Center to everyone. You can't find a better place in Texas. The sales, service and receptionist all greet you by name--outstanding More

