Port Jeff Chrysler Jeep Dodge

Great Salesperson and wonderful dealership! I highly recommend Port Jedd Chrysler! From the moment we arrived there till we left with my truck it was a great experience. We bought a 2011 Dodge R I highly recommend Port Jedd Chrysler! From the moment we arrived there till we left with my truck it was a great experience. We bought a 2011 Dodge Ram 1500 and it was like new, a gorgeous truck! Vanessa gave us so much time and was so attentive and friendly! She is not pushy and makes you feel really comfortable. Carlo in finance was also wonderful and helpful. A great experience, Thank you Vanessa! More

Buyer Beware We purchased a used car for our son. The saleswoman was terrific, unfortunately that's the extent of the positive experience. We took delivery on a Fr We purchased a used car for our son. The saleswoman was terrific, unfortunately that's the extent of the positive experience. We took delivery on a Friday night and had our mechanic inspect the car first thing Saturday morning, That's when we found out the car had been in a major collision, and despite the excellent body work, there were numerous issues underneath the car. Bob, the used car manager wanted nothing to do the us or the car. In less than 24 hours this dealer went from our 'best friend' to washing their hands of the car. Granted, by law, the dealer does not have to disclose the previous collision, however they could have worked with us to rectify the concerns we had with the car and by making us happy we would have considered buying from them again in the future. Unfortunately, Port Jeff Chrysler, when given a choice to do the right thing or nothing, chose to do nothing. Our first and last purchase from this dealership. They are phonies and thieves. More

Vanessa car sales person sales person Vanessa at Port Jefferson Dodge was a sweetheart very knowledgeable very polite very attentive I had probably one of the best experiences sales person Vanessa at Port Jefferson Dodge was a sweetheart very knowledgeable very polite very attentive I had probably one of the best experiences I have ever had and I have purchased nine cars in my lifetime new cars she was absolutely fantastic looking forward to dealing with port jeff and hopefully Vanessa again in the future More

Crooks - Poor Service I just left Port Jefferson Chrysler Jeep Dodge. I have had consistently bad service from every Dodge dealership I have been to. My experience with Nic I just left Port Jefferson Chrysler Jeep Dodge. I have had consistently bad service from every Dodge dealership I have been to. My experience with Nick Meola at PJ Dodge was no different. I made an appointment with this dealership because it is local and I purchased my previous Dodge Ram from this dealership. While on vacation in Hilton Head SC, the engine failed (valve failure) in this Ram. The dealership in Hilton Head spent 10 days attempting to fix the engine but reinstalled the timing belt upside down when putting the engine back together. Upon test driving the vehicle, the service technician blew the engine a second time. Having no confidence in Dodge's ability to repair the truck, I reluctantly purchased a replacement Dodge Ram from the dealership so that I could return home. this vehicle came with a full warranty. A couple months later, the parking sensor in the front bumper failed. Upon inspection, it had fallen out of the bumper and was inaccessible inside the bumper compartment. I arranged for service with PJ Dodge. On March 9, 2016, I returned the service department at PJ Dodge and spoke to Nick Meola. I explained the problem and told Nick that the repair should be covered under warranty - as I had very recently purchased the truck. Immediately, Nick Meola started making excuses why the repair wouldn't be covered under warranty - this is before the vehicle was even taken into the service area! While the truck was in the service area, I was confronted by Nick Meola who said he couldn't find the sensor and continued his rhetoric about how it was impossible that the sensor bracket had failed (because he had never experienced that) and that "something" hit the bumper - he even went so far as to create scenarios - "a bird hit the bumper" and narrowed right in on the sensor which is the size of a dime. Just brilliant! It was finally determined that a $12 part was needed to repair the sensor. Nick Meola continued his ranting about how I would have to pay for the part and several hours of service at $65 per hour because "a bird must have hit the sensor". To top off my horrific experience with Nick Meola and PJ Dodge, they attempted to charge me for 30 minutes of service to determine that the sensor had fallen out of the bumper. Of course, I told them this when I entered the service department. After complaining, to the service manager, this fee was waived. More

awesome I brought my car in for oil change and tire rotation. Nick, the service manager was so nice and helpful. It was such a pleasant experience and recomm I brought my car in for oil change and tire rotation. Nick, the service manager was so nice and helpful. It was such a pleasant experience and recommend this dealership!! More

Bad Retailer and Poor Service I now buy my Jeep's at Brown's in Patchogue because of my poor experience with this dealership. I purchased one of my first Jeep's here and they did n I now buy my Jeep's at Brown's in Patchogue because of my poor experience with this dealership. I purchased one of my first Jeep's here and they did nothing but play games with me. They kept trying to get more money and change the payments. They even made mistakes on my lease agreement that I noticed before I signed it. They played a lot of shady games. I brought numerous Jeep's and a car to the service department, which has continued to get worse. I had a car where they told me it needed new breaks, tires, and they came up with a crazy high amount for mechanic work. I took it to another mechanic and Brown's; half of the work did not need to be done and the labor was not even close to the crazy numbers they were coming up with. They are nothing buy shady scammers. Stay away and look at the real reviews around on both their dealership and service department. Save a lot of headaches and money and find a new dealership. More

Fantastic Experience! It had been several years since we bought a new car and we were pleasantly surprised when we visited Port Jeff Chrysler Jeep. Our sales consultant was It had been several years since we bought a new car and we were pleasantly surprised when we visited Port Jeff Chrysler Jeep. Our sales consultant was Nick Calandrino and he worked diligently to get us the EXACT car we were looking for. We visited the dealership several times and it seemed that Nick was always there to answer our questions. The day we picked up our new Jeep Cherokee, he spent a long time going over all the features and could not have been more accommodating. Our final experience was with Adam Donin, the Finance Manager who was also very friendly and able to answer any questions we had. We would definitely recommend Port Jeff Chrysler Jeep to friends and family and are looking forward to enjoying our new Jeep in the coming years. More

Fantastic Service I have purchased many cars from Port Jeff Chrysler Jeep. I find their service department to be one of the best there is. They are extremely friendl I have purchased many cars from Port Jeff Chrysler Jeep. I find their service department to be one of the best there is. They are extremely friendly, knowledgeable and listen to what you have to say. They have a shuttle service to take you back to your home and will pick you up when car is ready. It is because of their service and friendly ways that I keep going back. Plus they gave me the best price on a trade-in and worked with me on a new car purchase. More

ECSTATIC with my experience and am a very happy camper! I normally compare getting a new car like going to the dentist....rating it up there as the things I hate to do the most!!! Not any more. This is my I normally compare getting a new car like going to the dentist....rating it up there as the things I hate to do the most!!! Not any more. This is my 2nd experience at Port Jeff Jeep and I now have two Jeeps in my household of two. There were four people who helped make this a phenomenal experience. Each person helped me feel like they took a personal interest in my needs and were all instrumental in making my deal happen. Internet customer service Donna Firenze put me in touch with Vanessa Viva-Somri, Sales Consultant, once we found a vehicle, in route to the dealership, that fit the bill. Vanessa is extremely conscientious and worked diligently with me to get the car I wanted with all the features I requested. I felt extremely comfortable throughout the entire process from sitting to tell her what I wanted, features I needed, payment I couldn't go over, to the test drive, to negotiating the deal with her equally dedicated Sales Manager, John Delgenio. Enter Carlo Passione, Finance, who jumped through hoops to make my deal happen with the credit union. They all feel like family and I will definitely continue to give them my business! More

Grand Experience Thank You Port Jeff for a wonderful experience leasing our 2015 Grand Cherokee Limited. We would highly recommend your dealership to family & friends! Thank You Port Jeff for a wonderful experience leasing our 2015 Grand Cherokee Limited. We would highly recommend your dealership to family & friends! Sincerely Joe & Nancy Vigna More