Port Jeff Chrysler Jeep Dodge

Certification Program is a Joke So I purchased a 2013 Ram this summer (summer of 2015). It was certified. So I get it home, notice sight damage to the front bumper. So I run a car So I purchased a 2013 Ram this summer (summer of 2015). It was certified. So I get it home, notice sight damage to the front bumper. So I run a carfax and discover it was in an accident. I immediately call the dealership, talk to my salesman, tell him i am not happy that i would never have bought the truck knowing it had an accident. It took 5 visits to the dealer to get them to fix the bumper. They even lied to me telling me that they would get me a new one, only they ended up swapping it for one from the lot. To date, I have discovered other issues stemming from this: the hood and fender don't line up right, brakes had to be re-done again on that side, found evidence or a repaint on the rear doorjam, headlight slightly ajar, it doesnt have the billet grill as specified on the window sticker. I only wonder what else I will find. I found the dealership to be non-receptive. They did not care that this was a shady deal by not giving me the carfax as specified in the certification program. When I last called them (after their routing 6 month follow up) I received no call back. As far as I am concerned, they are as shady a dealership as they come. More

Two times pleased with their sales and service. Recently bought a used 2013, 3500 RAM Truck, was sold as a certified "pre-owned". after taking ownership found several issues with the truck. Port Jef Recently bought a used 2013, 3500 RAM Truck, was sold as a certified "pre-owned". after taking ownership found several issues with the truck. Port Jeff took care of everything no problem. So pleased with their approach went back to the same salesman, Tom Portuallo, and asked him to find me a new Grand Cherokee Limited within my price range. He got as many discounts and rebates as possible and found a car very close to what I wanted in the regional inventory. Add to that they got a very low rate on the Grand Cherokee loan. Very pleased! Jim Unser More

Great Experince Rob Giordano was very knowledgeable! Would highly recommends Port Jeff Chrysler ! Rob Giordano was not only knowledgeable but felt trustworthy very down to earth all around nice guy .Qu Would highly recommends Port Jeff Chrysler ! Rob Giordano was not only knowledgeable but felt trustworthy very down to earth all around nice guy .Quick transaction in and out found my Jeep and bought it with in hours! Finance guy was great too quick and efficient had me in and out no time very friendly . I love my Jeep ! Thanks Melissa G More

Great Price, Good People I was very pleased with not only the price, but with the customer Service I received as well. They allowed me to test drive one of their 6.4 Hemis , I was very pleased with not only the price, but with the customer Service I received as well. They allowed me to test drive one of their 6.4 Hemis , when many other dealers I visited would not. This along with a great price and down to earth people were the reasons I chose Port Jeff. Although I haven't dealt with service yet, a friend of mine has with terrific results. First and foremost my salesperson Victoria Manteria was a total pleasure to work with and always got back to me quickly with any answers to any questions I had. Tom the sales manager was very helpful as was Adam Troy Donin. I am also pleased to report that there were no hidden fees and everything was handled above board. I highly recommend this dealer. Louis B More

Great experience They answered all my questions. Had what I wanted and did what I requested. Very accommodating place. They had my Jeep Liberty all finished when they They answered all my questions. Had what I wanted and did what I requested. Very accommodating place. They had my Jeep Liberty all finished when they said they would. Thanks for the service. More

Easy, fast, great! They were all very helpful, very efficient and fast. helped with a slight financial issue we had and was not bothered by it all. We will definitely go They were all very helpful, very efficient and fast. helped with a slight financial issue we had and was not bothered by it all. We will definitely go back when we're ready for a second vehicle. More

A Cut Above From the moment first entered this dealership, I felt comfortable...the facility was bright and inviting, and the salesperson who came to assist me, From the moment first entered this dealership, I felt comfortable...the facility was bright and inviting, and the salesperson who came to assist me, Tom Portuallo, was personable and friendly. I explained that my wife and I were in the "exploring" stage and we had heard very positive things about the Renegade from our neighbor. Tom showed me various models, all the while fully explaining our options. His knowledge was considerable, and he was never pushy or overbearing. I was impressed enough to return with my wife several days later for additional information. While not fully committed to purchase a vehicle that day, we were confident, after only a few minutes with Tom, we were confident that this would be our dealership, and that we were convinced that we would be able to negotiate a very fair deal with a person like Tom Portuallo.. As it turned out, We were offered a fine price on our trade-in, and the ensuing price of the Renegade was so reasonable, that Tom's prediction that we "could drive off the lot today with a new Renegade" came true. Every promise that Tom made was kept, post-purchase conversations have been helpful, and we love our new car. This is a far cry from our previous experience with a different local Jeep dealer, who we studiously avoided during our most recent search. Tom Portuallo represents his dealership and brand with the kind of honesty and integrity that removes the anxiety often involved in car purchasing. This is why Tom Portuallo and Port Jeff Jeep-Chrysler are a cut above. Ira Sterne and Julie Schultz, Nesconset, NY More

Excellent service Tom Portillo was very knowledgeable on the car we were looking at the Dodge Dart. Very helpful and now we love the car I also recommended my friend to Tom Portillo was very knowledgeable on the car we were looking at the Dodge Dart. Very helpful and now we love the car I also recommended my friend to him she also purchased the Dodge Dart from him. More

Extremely Satisfied with the service I received I was referred from a friend that this establishment was Honest and Reliable which I personally found them to be . I sat down with Tom PORTUALLO and t I was referred from a friend that this establishment was Honest and Reliable which I personally found them to be . I sat down with Tom PORTUALLO and told him what make , model , and year I wanted to buy . We also went over all the options available , which I chose one by one . My NEW 2016 Jeep Wrangler came in 6 weeks later with EVERYTHING that I had ordered . A VERY PLEASANT EXPERIENCE !!!!!!!! More

Great service Sales people as well as GM were very helpful and friendly. Will go back again for another vehicle. Just bought 3 in the past 2 years. Sales people as well as GM were very helpful and friendly. Will go back again for another vehicle. Just bought 3 in the past 2 years. More