Port Lavaca Chevy Buick GMC
Port Lavaca, TX
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22 Reviews of Port Lavaca Chevy Buick GMC
Worst experience ever! They told me I was approve and was scheduled an appointment just to “go sign” I drove 4hours and just for them to tell me they had someone else working a deal on it. When I had spoke t scheduled an appointment just to “go sign” I drove 4hours and just for them to tell me they had someone else working a deal on it. When I had spoke to salesman that I was 2 hours away! Not even did I get a courtesy apology call from the sales manager! Worst experience ever! More
I called and made the appointment. I went to leave car and it was to be ready at a certain time. The car was ready before the time given to me. and it was to be ready at a certain time. The car was ready before the time given to me. More
They always greet you with a smile and are very friendly. Our salesman listened to all the things we want/ need in a vehicle and provided us with there best options. I have always stuck to a certain kind of Our salesman listened to all the things we want/ need in a vehicle and provided us with there best options. I have always stuck to a certain kind of vehicle and went out of my comfort zone. I am very please with the vehicle we got. More
Knowledge! The Salesperson was very knowledgeable about the product he was selling. His name was Casey Jones. I needed to get some adjustments completed at the The Salesperson was very knowledgeable about the product he was selling. His name was Casey Jones. I needed to get some adjustments completed at the body shop and were in fact completed in quick time. Greg and his crew were spot on! More
Best Car Buying Experience in 30 years Quick, easy, painless and pressure free experience. Respectful of social distancing and personal preferences on test drive and walk through. Will defi Quick, easy, painless and pressure free experience. Respectful of social distancing and personal preferences on test drive and walk through. Will definitely recommend shopping here. More
Excellent, professional, seamless personnel. I will Excellent, professional, seamless personnel. I will definitely recommend your dealership / Staff. Service personnel was Respectful of our time an Excellent, professional, seamless personnel. I will definitely recommend your dealership / Staff. Service personnel was Respectful of our time and we appreciate this tremendously. Thank you! More
Headache to say the least. I am not one to leave a review, ever. After the entire process of trading a vehicle at this place, I had come to the conclusion, that car buying, and I am not one to leave a review, ever. After the entire process of trading a vehicle at this place, I had come to the conclusion, that car buying, and selling can leave the consumer very vulnerable. Long story short, I signed a contract on 10-10-16, and the finance guy didnt get the deal done untill days before Thanksgiving. I was told they were waiting on tax return documents to come back. After doing some research myself, that was in fact untrue. My trade-in had a loan at a local credit union, and the loan was showing to be late due to the pay off not being received for almost 2 months. I took a big hit on my credit score with the payment not being made. Then, the icing on the cake was getting a call from the finance manager (Mr Herrera) that I needed to come in and sign a new contract, because the original numbers wouldnt work with the bank, and this time around I needed 1000.00 down to complete the deal. I said no, I just want my trade back and want to be done with this place. He screamed at me over the phone that they didnt need my money, and went on and on about how they lost so much money on my deal. Which he then later called and apologized for his behavior on the phone, Im guessing someone heard him yelling at me. Once again, not my problem, I just wanted my truck back. I went back up there the following day after work, (mind you, its quite a drive) with my small children to resign the paperwork. Not one apology, not one sorry for the inconvenience, but rather a confused almost rude finance guy. He was in a hurry to get me out of there. Finally after almost 2 months of driving a vehicle I wasnt even sure that I owned, I was done with this place. I wasnt someone going in with a bad credit score, or needed a last resort, I was shopping here because I had heard great things, so I went. It was a nightmare, and did I mention I went through this process 9 months pregnant? Needless to say I wont recommend any of my clients/friends, I cant imagine anyone having to go through that nonsense. On the flip-side, Khan was super nice, and not his fault the finance department was horrible. More