Portage Chrysler Dodge Jeep Ram - Service Center

Efficient and personal service I have used this Ford dealership for a decade. They consistently provide me with excellent service. Recently they changed ownership but, regardless, m I have used this Ford dealership for a decade. They consistently provide me with excellent service. Recently they changed ownership but, regardless, my service experience remains excellent. They are highly recommended. More

Recall work Sevice was very timely and prompt. Very courteous and explained everything in detail. Would recommend to anyone. The work was done in the time that wa Sevice was very timely and prompt. Very courteous and explained everything in detail. Would recommend to anyone. The work was done in the time that was quoted. More

Summer time service We always enjoy working with Mark and Deb who make the service experience quick and painless. Thanks very much for the good service and quality recomm We always enjoy working with Mark and Deb who make the service experience quick and painless. Thanks very much for the good service and quality recommendations. More

Fine and dandy Service center got my vehicle in on time, and completed earlier than proposed. Like any other companies the pricing could always be cheaper, but ended Service center got my vehicle in on time, and completed earlier than proposed. Like any other companies the pricing could always be cheaper, but ended up being less than they initially quoted. All in all I'm satisfied with my experience, and will continue to bring my vehicles there for its service needs. More

Personable and Polite The service professionals were very personable and easy to talk to. They were also extremely polite. I was given options with no pressure to pick fr The service professionals were very personable and easy to talk to. They were also extremely polite. I was given options with no pressure to pick from. More

Excellent all-around service I called on my lunch break to set up an appointment soon for an oil change and tire rotation. They happened to have an opening at 4 pm that same day, I called on my lunch break to set up an appointment soon for an oil change and tire rotation. They happened to have an opening at 4 pm that same day, so it worked out perfectly. Friendly staff helped every step of the way. Wait time was reasonable and the price was fair. More

Disorganized disaster Seemed to be little communication between service managers and mechanics, had recall work that needed to be done, they said the parts were vin # speci Seemed to be little communication between service managers and mechanics, had recall work that needed to be done, they said the parts were vin # specific, called me said that the parts were in, I set up an appt. went to get the work done and the parts were lost or used in a different vehicle (how is this possible if they are vin# specific?) Then had to reorder the parts and set up another appt. During all this there was a consistent problem of matching up my name with my vehicle model almost as if when I gave the service manager my name they would just start to guess what make and model of vehicle I had. So I got disgusted and set up an appt. with a different dealership. In the future I will do everything possible to avoid going there again. More

Service was good.in and out quickly. All the staff was friendly and helpful. Made sure I was getting the service my truck was supposed to get. was good.in and out quickly. All the staff was friendly and helpful. Made sure I was getting the service my truck was supposed to get. More

Very good service. Lines of communication were good. Offered rental car for that day. The staff kept me well informed of the prices of repair and time line. service. Lines of communication were good. Offered rental car for that day. The staff kept me well informed of the prices of repair and time line. More

Happy Driver I was treated with the utmost respect, like I really mattered and they even called me by name. Will definitely come back. Nice waiting area. I was treated with the utmost respect, like I really mattered and they even called me by name. Will definitely come back. Nice waiting area. More