Portland Volvo Cars

I purchased a used Volvo "on-line" for the first time and initially Cary and then Jason held my hand through the entire process. Plus then stuck with me even after the purchase was made to de first time and initially Cary and then Jason held my hand through the entire process. Plus then stuck with me even after the purchase was made to deliver the car to my brother-in-law to hold until I arrived to pick it up and ensured that I had all the documents to register the car in my home stated remotely. More

Right from the start Ralph was a pleasure to work with. When we arrived for our appointment, he had the two cars we were interested in ready to go for a test drive and off we went. It took me a while to c When we arrived for our appointment, he had the two cars we were interested in ready to go for a test drive and off we went. It took me a while to choose between the two because they really were almost identical and I took both of them out twice for test drives. Ralph was patient and understanding and gave us plenty of time to decide, all the while answering all questions we had. Once we'd decided on the car we really wanted, Ralph zipped us through all the financial formalities (with the amazing help of Jason in finance) and we drove off into the sunset with our new Volvo C70 convertible. Thanks, Ralph, for making the process of buying a car so pleasant. More

It was coming to a point where my husband and I were considering a new vehicle. We were both totally dreading to meet with the stereotypical persona of a sales person. We visited one dealership and had considering a new vehicle. We were both totally dreading to meet with the stereotypical persona of a sales person. We visited one dealership and had a small part of negotiating with someone who fit the previous sentence to a tee. Disgusted, we left. Reluctantly we resumed our search with the same uneasy feeling. One Sunday we drove to Portland Volvo and saw a couple of vehicles that we were interested in. I drove there again on Monday after work with the thought of possibly taking a test drive. It depended though, I thought, with the pressure related comfort level I felt towards the sales person. I braced myself as I saw a gentleman approach and smile; he introduced himself as Joe Costa and I immediately felt very comfortable. We then test drove two vehicles and I made the purchase the following night. All of our interactions with Joe were extremely comfortable, easy and totally free of any pressure, persistence or nagging questions of what I wanted to spend per month, etc. His sales approach and personality were immediately trustworthy. Joe is a fine gentleman and salesman who totally earned our respect. Thank you ever so much Joe - your business card is right in our wallets to recommend you to hopefully so many others! You're the man! More

I called the dealership passing through on my way home to Boston. There was a used car I was interested in test driving. When I called to make sure the car was still in stock, Halie was great and told me s Boston. There was a used car I was interested in test driving. When I called to make sure the car was still in stock, Halie was great and told me she was looking at the car right outside. I had gone to another dealer before and was told the vehicle was there, which turned out to be incorrect and a waste of my time. However.... it turned out the Volvo was an automatic and the Website was wrong in that it stated the car as being a standard! Halie quickly set up a test drive on a new C30 standard. Halie has since followed up with me. I have bought many new automobiles, and had had my share of good and bad experiences. Halie was very knowledgeable, accommodating, and she is definitely a cut above. Should I decide to purchase new, I will go back and work with her. More

Exceptional Service Department!! Although I did not purchase my Saab at Portland Saab/Volvo, I sought them out when I was not getting satisfactory service from where I purchased my car. They went abov purchase my Saab at Portland Saab/Volvo, I sought them out when I was not getting satisfactory service from where I purchased my car. They went above and beyond assisting me through a major, very challenging warranty claim to successfully repair my car. Sales & Service are equally important and They have gained a new customer when time for my families future car purchases! Thanks All! D. Jackson More

My family and I recently moved to the area, I scheduled an appointment with the service department to replace a blown headlight for my S60. Thought I would kill some time and walk the lot. I had no intent an appointment with the service department to replace a blown headlight for my S60. Thought I would kill some time and walk the lot. I had no intention to buy, just checking the new models out for fun. For about a year or so my husband and I would casually look at vehicles that we would love to have ,never actually even stopping by car lots, just if we passed one or noticed it parked somewhere we would comment to each other. ......I had found the perfect vehicle, and at a great price! I walked back inside and asked the lovely receptionist if I could test drive it. She then introduced me to Joe Costa to further assist me. Joe was wonderful, answered all of my questions and showed me all the cool options and how to work them. He wasn't obnoxious about it or over selling the car, or using any Stupid sales techniques that we've all heard and feel pressure from. Such a genuine person and very comfortable to be around.. My husband was very impressed with how tentative he was with us and felt whatever our concerns, questions, or requests we had that joe would put our mind at ease, was honest and knowledgable and would go the extra mile to satisfy us!! Thank You Joe, it was a great, fun, and a seamless experience... Very, very Happy!! More

Ralph was great to work with. He was very patient with me as I was back several times to test drive different models. I finally fell in love with a 2007 XC. The transaction was quick and painless. Ralph me as I was back several times to test drive different models. I finally fell in love with a 2007 XC. The transaction was quick and painless. Ralph got me to a payment I was comfortable with and a trade-in price that was fair. Ralph was also great about following up with me but not in a intrusive way, like other salesmen at different dealers I experienced. I had been servicing my 2000 XC with Portland Volvo for years and am pleased I was able to purchase from them too. Thanks Ralph, I love, love, love my car. (And thanks to Jason in Finance too for being so pleasant and finding me a great rate.) Cheers! - Sarah L. More