Portland Volvo Cars

I have enjoyed wonderful, friendly service from Portland Saab-Volvo for 6 years and when I decided to trade cars this fall Cary Smart continued that trend. He was helpful without smothering me and he found Saab-Volvo for 6 years and when I decided to trade cars this fall Cary Smart continued that trend. He was helpful without smothering me and he found me the car I was looking for. I spent 30 years in field sales and Cary is "my kind of salesperson" - I related easily to him and I can see why he is a top salesman. More

Our experience with this dealership has been all-round superb. Purchasing our Volvo was a pleasant and reasonable process; the service has literally saved our lives. My wife was waiting for a heart transp superb. Purchasing our Volvo was a pleasant and reasonable process; the service has literally saved our lives. My wife was waiting for a heart transplant, when we received "the call" from Mass General Hospital that a match had been found for her. That began my frantic weekly commute between Boston, where my wife transitioned from the hospital to an apartment behind the hospital, and our home in Maine, for the three months of her transplantation and adjustment. On my first commute back home to Maine to be sure everything was ok with our house, warning signals appeared uncharacteristically in our faithful Volvo. The service guys checked me in immediately and turned our car around so fast that no time was lost. They sent me on my way back to Boston saying, "We'll worry about your car, Jack. Now you go worry about your wife." My wife is thriving four years later, and we have continued to receive the same consistently intelligent, loving care from Scarborough Volvo. More

Over the years I have purchased many new automobiles but I have never dealth with a sales representative as knowledgeable of his product as Ralph. Nat only did he take great pains to explain and demonstrat I have never dealth with a sales representative as knowledgeable of his product as Ralph. Nat only did he take great pains to explain and demonstrate all aspects of our XC70, he never rushed the process. It didn't hurt that the model year ending price was within our reach. More

had a steering issue during a blizzard. Portland Volvo told me to bring my car right in and although they were closing at noon they would be willing to check it out. They were all smiles when I arrived, c told me to bring my car right in and although they were closing at noon they would be willing to check it out. They were all smiles when I arrived, checked it out, put in some fluid and oiled something and gave it back to me within ten minutes. IT was fixed and there was no charge! My daughter had an old Volvo and used their services several times. She spoke highly of them. We also bought a Volvo there a few years ago and were very pleased with all aspects of their service.I just drove the car 200 miles and the steering is fine!! More

I've been coming to Portland Volvo for 20 years. I recently brought in my S80 at 167,000 miles and they advised me that putting money it is would be throwing money out the window as it might need a ne recently brought in my S80 at 167,000 miles and they advised me that putting money it is would be throwing money out the window as it might need a new transmission. So I left with a great deal on a used SAAB. I've never had a bad experienced at Portland Volvo / SAAB. Once my 850 was making a loud noise from the exhaust and a national muffler company told me I needed a whole new system. Took it to Portland Volvo and it needed a .39 clamp. that's what you get! More

I must say that the sales person I dealt with at Portland Saab was one of the best I have ever had the pleasure of dealing with. Kimberly was extremely knowledgeable about the used vehicle I was interested Saab was one of the best I have ever had the pleasure of dealing with. Kimberly was extremely knowledgeable about the used vehicle I was interested in. She did not just hand me the keys, she took the time to ride with me and explain features about the vehicle. It was actually a very pleasurable experience thanks to her professionalism. I will certainly look to this dealership again for future vehicles. More

No high pressure sales approach. Very much appreciated. Kim was very emphatic that she wanted us to have all questions answered and demonstrated all systems in the car. She and the sales manager, Mike wer Kim was very emphatic that she wanted us to have all questions answered and demonstrated all systems in the car. She and the sales manager, Mike were very up front and did not give us the much anticipated "let me talk to my manager" approach. Good company to deal with. More

We love our new Volvo S60. Ralph did a great job explaining the car to us and helping us understand its features. The staff were friendly, informative and professional. We like the "extras" that th explaining the car to us and helping us understand its features. The staff were friendly, informative and professional. We like the "extras" that the staff provided to the very end of the experience. Ralph even walked us out and saw us off on our way. Just nice added personal touches. Many thanks for all the great help! -Anne & John More

Just bought a new car from Portland Volvo (Volvo S60) and they were absolutely phenomenal! We comparison shopped at a local Audi dealership (only had 1 model of the type of car we were considering though we they were absolutely phenomenal! We comparison shopped at a local Audi dealership (only had 1 model of the type of car we were considering though website listed at least 5 in stock..) and a local Infiniti dealership (good selection but played games w/ trade in value -- see below). Portland Volvo had the exact model I wanted in stock and they also had other options available in case I wanted a different color or if I wanted to upgrade (or downgrade for that matter). The PV website has a link to AutoTrader.com and that was very useful; my '05 Pacifica came in between $8600 and $8900 for a trade in value and PV offered me $8734 after driving it and having the service dept. take a look at it -- we were pleasantly surprised that there were no games involved (Infiniti offered $7000 then when we objected they "made some calls" and came in w/ $8000 -- grrr). Before visiting I had spoken w/ Heath Lovley who was very helpful. When we arrived Heath had another customer he was working with so Cary Smart helped us and he was very helpful as well. Great knowledge of the vehicle and encouraged me to really drive the car (residential, highway, corners, etc.) The car is very sophisticated in terms of technology so Cary went through the whole car w/ me and really helped ALOT! James was extremely helpful w/ all of the paperwork and financing options. They had made a mistake on the price and our payments should have gone up but they honored their original quote on payments, again, very refreshing. I would really recommend this dealership -- no haggling on prices or trade-ins which, for me, is the worst part of buying a car. And I should also mention that we have a 6 year old who was very patient the whole afternoon thanks to Barkley, the dealership mascot (Golden Retriever) -- he was a lifesaver! Thanks PV! More