Posner Park Chrysler Dodge Jeep Ram - Service Center

We had a brake light coming on sporadically. They said we needed a new master cylinder and all the hoses replaced - after $1300 and two days it leaked. They then said we needed another hose after five ho we needed a new master cylinder and all the hoses replaced - after $1300 and two days it leaked. They then said we needed another hose after five hours we are still waiting to find out if the part even came in - the person who answers the phone knows nothing about what is happening in the dept. I cannot wait until I no longer own a Chrysler. More

Wrong diagnosis - reason given the tech was incompetent we fired him - was suppose to call me on an estimate of new service never called back - various charges on bill then had to be taken off because they we fired him - was suppose to call me on an estimate of new service never called back - various charges on bill then had to be taken off because they were included - called to talk to service manager left a message to call me back and still have not heard from him. More

Didn't like the ford dearlership up the road - this is on the way home - easy to enter and exit off of Hwy 27 - didn't take long and wasn't pressured to by something the way home - easy to enter and exit off of Hwy 27 - didn't take long and wasn't pressured to by something More

We went to Posner for some warrenty work on our Dodge 3500. The work was done timely and well. We have a Dodge Ram 1500 we were considering trading, but ended up not doing so. The sales experience was 3500. The work was done timely and well. We have a Dodge Ram 1500 we were considering trading, but ended up not doing so. The sales experience was the best I've had as there was much help, but no fast talk and no pressure. The service man, Mike, was most helpful in assisting us with a small problem we were having with the Ram 1500. He went well out of his way to show us some details of the truck that will allow us to keep it better maintained. He was most helpful and is clearly an asset to this establishment. We plan on having all of our work done at tihs dealership. Wonderful experience all around. More

While vacationing in Fort Lauderdale coming from Toronto, my wife and I decided to drive up and take the kids to Disney/Legoland. While there we had a electronic throttle issue with the C300. I visited the s my wife and I decided to drive up and take the kids to Disney/Legoland. While there we had a electronic throttle issue with the C300. I visited the service centre at 6:45am on Monday, July 2, Mr. Mike DeMeo was there at this time and gladly welcome me in prior to opening. Mike was very friendly and great to deal with. The car was taken into the shop within 10mins and Mike followed up immediately with the issue. He ordered the part and also offered me a car for the day so my family and I could still take the kids to Disney for the day. Mike was professional andhis service was expectional! Thanks Mike!!!! Mike Ceolin More

they were very helpful and the service was quick and did not try and find other work we didn't request. Gave helpful advice re the battery. not try and find other work we didn't request. Gave helpful advice re the battery. More

A very positive experience. Convenient, quick, & reasonably priced. A new dealership just getting started, obviously aware of great customer, and satisfaction. Will definitely go back. I was take reasonably priced. A new dealership just getting started, obviously aware of great customer, and satisfaction. Will definitely go back. I was taken of promptly, and was out in a minimum of time. More

It was not very busy and I still waited 15 minutes before anyone acknowledged me. Girl at the front desk was on the phone, I understand she had another customer on the phone but she didn't even look at me. J anyone acknowledged me. Girl at the front desk was on the phone, I understand she had another customer on the phone but she didn't even look at me. Just an overall unfriendly experience, I don't plan to ever go back. More

Came in to buy a part for a car. Was not told that EVERY part ordered is 'special order' and non-returnable. I know now and will not make that mistake again. They said they could not use that part on my car part ordered is 'special order' and non-returnable. I know now and will not make that mistake again. They said they could not use that part on my car until I bought another part for $1000 but no guaranty that will work. All of which was not explained BEFORE I purchased that non-returnable part. Bait and switch tactics. Condescending attitudes when kindly asking for an answer to a question. Argumentative when conversing. More