Posner Park Chrysler Dodge Jeep Ram - Service Center

HELLO, MY Name is Tammy Edwards. I brought my vehicle, 2007 Dodge Nitro R/T in for service...it needed an oil change, brakes replaced and 60,000 mi maintenance service, tire replaced....all the services w 2007 Dodge Nitro R/T in for service...it needed an oil change, brakes replaced and 60,000 mi maintenance service, tire replaced....all the services were done, except tires...I will be replacing in near future...also door knob needed to be replaced...with that being said, Mr. Hunt was very patient w/ me...he explained to me (being a woman) so that I could understand...HE gave me a rental car to get around for the weekend...returned that Monday, 12-31-12..picked up my nitro....incredible etiquette service! I felt like they really care about their customers...I will be getting all of my future services there...will be returning to get my door handle fixed, etc. More

I've been a loyal client to Napleton for over 10 yrs, as of the last 2, they;ve been a dissapoinment. I tired other and I'm not getting the costumer and service that I would like. I went to this dealership, of the last 2, they;ve been a dissapoinment. I tired other and I'm not getting the costumer and service that I would like. I went to this dealership, talked to Jimmyy and explained mt fustrations. I was done in less than 30 minutes! Good atmosphere, no hassles, easy to find. I'm please, and I'm going to visit again! More

We had a brake light coming on sporadically. They said we needed a new master cylinder and all the hoses replaced - after $1300 and two days it leaked. They then said we needed another hose after five ho we needed a new master cylinder and all the hoses replaced - after $1300 and two days it leaked. They then said we needed another hose after five hours we are still waiting to find out if the part even came in - the person who answers the phone knows nothing about what is happening in the dept. I cannot wait until I no longer own a Chrysler. More

Wrong diagnosis - reason given the tech was incompetent we fired him - was suppose to call me on an estimate of new service never called back - various charges on bill then had to be taken off because they we fired him - was suppose to call me on an estimate of new service never called back - various charges on bill then had to be taken off because they were included - called to talk to service manager left a message to call me back and still have not heard from him. More

Didn't like the ford dearlership up the road - this is on the way home - easy to enter and exit off of Hwy 27 - didn't take long and wasn't pressured to by something the way home - easy to enter and exit off of Hwy 27 - didn't take long and wasn't pressured to by something More

We went to Posner for some warrenty work on our Dodge 3500. The work was done timely and well. We have a Dodge Ram 1500 we were considering trading, but ended up not doing so. The sales experience was 3500. The work was done timely and well. We have a Dodge Ram 1500 we were considering trading, but ended up not doing so. The sales experience was the best I've had as there was much help, but no fast talk and no pressure. The service man, Mike, was most helpful in assisting us with a small problem we were having with the Ram 1500. He went well out of his way to show us some details of the truck that will allow us to keep it better maintained. He was most helpful and is clearly an asset to this establishment. We plan on having all of our work done at tihs dealership. Wonderful experience all around. More

While vacationing in Fort Lauderdale coming from Toronto, my wife and I decided to drive up and take the kids to Disney/Legoland. While there we had a electronic throttle issue with the C300. I visited the s my wife and I decided to drive up and take the kids to Disney/Legoland. While there we had a electronic throttle issue with the C300. I visited the service centre at 6:45am on Monday, July 2, Mr. Mike DeMeo was there at this time and gladly welcome me in prior to opening. Mike was very friendly and great to deal with. The car was taken into the shop within 10mins and Mike followed up immediately with the issue. He ordered the part and also offered me a car for the day so my family and I could still take the kids to Disney for the day. Mike was professional andhis service was expectional! Thanks Mike!!!! Mike Ceolin More

they were very helpful and the service was quick and did not try and find other work we didn't request. Gave helpful advice re the battery. not try and find other work we didn't request. Gave helpful advice re the battery. More

A very positive experience. Convenient, quick, & reasonably priced. A new dealership just getting started, obviously aware of great customer, and satisfaction. Will definitely go back. I was take reasonably priced. A new dealership just getting started, obviously aware of great customer, and satisfaction. Will definitely go back. I was taken of promptly, and was out in a minimum of time. More

It was not very busy and I still waited 15 minutes before anyone acknowledged me. Girl at the front desk was on the phone, I understand she had another customer on the phone but she didn't even look at me. J anyone acknowledged me. Girl at the front desk was on the phone, I understand she had another customer on the phone but she didn't even look at me. Just an overall unfriendly experience, I don't plan to ever go back. More