Potamkin Hyundai

Very satisfied with his service, he has always treated us like family. Prompt to help and answer questions. He made our first experience with Hyundai a good one.

Luis Alverio and his staff treated us with the utmost respect despite a few credit hiccups. They were very professional and lived up to every promise made. The deal was done quickly and professionally and we love our new Hyundai. We highly recommend Luis Alverio and his staff. Thank you!

I came to the store knew exactly what I wanted, as soon as I walked in 3 people ran to me asking if I was already working with someone I said no. None of them cared after that to see what I wanted hep with. I am a sales person myself and if someone wasn't working with someone I would do everything to find out about that person and how I can help. I didn't feel very helped or like anyone was caring to me as a customer. I meet with Roberto and I told him many times what I wanted. He then left to talk to his manager for a while. I did mention as well I wanted to see the car and make sure about the features, he never showed me the car. I asked about the pricing and was over priced from over Miami locations. I didn't feel welcomed and I felt like my time was wasted and they didn't want my money.

Today I called to get a quote for a serpentine belt so I called the parts department to speak with one of their agents. A male agent answer and I gave him the make and model of the car (2014 Hyundai Tucson). He asked me what belt I was calling about so, I told him the serpentine bell, the only one it has and apparently he didn't like it because, he asked me if it was a 2.0 or a 2.4l engine in a tone of voice that someone will use to correct a spoiled brat that is doing something wrong. I stop.by the dealership and there was no manager on duty to take the complaint.

Ha Sido una experiencia más que satisfactoria, desde el principio Roberto fue muy claro con las opciones que nos ofreció las cuales se mantuvieron todo el tiempo. La atención fue inmejorable así como también la colaboración del Sr Lázaro de finance. Súper recomendado ir a este dealer Gracias

Mislead into the selling price of a 2018 car with thinking their were incentives and rebates. In the end, I am stuck into a Hyundai Tucson with lease payments of $608 month for 48 months. Finance Director, Luis Alverio, was at best condescending stating that I should've reviewed my contract before leaving. He emphasized on the owners policy of not redoing contract even if wrong. Against Hyundai three day return policy he insisted there is nothing he can do for me. It's me belief they intentionally mislead you with their prices until you are signing the final contract. Carlos.

Explica con detalles el confort de los autos las ventajas de cada uno analiza la oferta que le hace al cliente segun la posibilidad de compra que tiene el mismo consideramos que es muy profesional

The Service was cordial. Everybody was pleasant to work with. They gave me a quote over the phone and they kept their word. Deal done!.

Muy buena atención, me informó de todas mis opciones haciendo que salga con el carro deseado y todas mis espectativas cumplidas. Lo recomiendo en su totalidad.gracias a todos

Do not purchase anything from this company. They delayed my order so I had to go to a junkyard to get the part I needed. I try to cancel the order but it shipped anyway. Now I am trying to return a part for two weeks. No response to any of my correspondences. I have made several attempts and crickets from this company. Amazing, but they are exactly why no one likes a dealership!