Poughkeepsie Nissan - Service Center
Wappingers Falls, NY
62 Reviews of Poughkeepsie Nissan - Service Center
Took my 2019 Nissan Rogue Sport in for an oil change, tire rotation, and multi point inspection on June 13th. I did not have an appointment but they took me right in with about a 1 & 1/2 hour wait which tire rotation, and multi point inspection on June 13th. I did not have an appointment but they took me right in with about a 1 & 1/2 hour wait which was great. I took my car there for service because I bought the car brand new from them. Their service department was always good. While I was being checked in I was told that It was recommended that I have a front end alignment. I disagreed knowing how the car drives coupled with the very low miles and the type of driving I do. Fine, no problem. During the multi point inspection they discovered that I needed front brakes. After they quoted me the price, I opted not to have them do it as they were, in my opinion, way to high ion their price. I was out in about the time they said it would take. I then took the car to a mechanic that I know and trust. He has been servicing several cars I have owned over the years. He does excellent work and at a fair price. I told him what Poughkeepsie Nissan Service Department told me. He did the front brakes for a price well below what I was quoted. What I didn't like was the fact that when Poughkeepsie Nissan Service Department did their multi point inspection they neglected to tell me that all of my tires were worn out! This could have created a huge problem as I was leaving for vacation the following week. I would be driving my car a total of 225 miles non-stop for almost four hours on a highway. The risk of a blowout was almost guaranteed. The threads were showing and the sidewalls were dry rotted. They were the original tires. I always have my car checked out ENTIRELY each year before I leave for vacation just for this very reason. The worst thing that can happen to you when you are travelling a long distance on a highway is to have a breakdown. Having a blowout at 65 miles an hour could be disastrous. While I fully understand that Poughkeepsie Nissan Service doesn't stock tires the very least they can do is make you aware that you need them. Especially when they say they are conducting a multi point inspection on your car. It should be noted that they even checked off "not inspected" during the tire inspection but did write in "align." Thank God I took my car to my own mechanic. That was definitely a life saving move. I will never go to Poughkeepsie Nissan for service ever again! I will not recommend their service to anyone. Michael J. Hendryk More
Because of Danny he goes out his way & truly cares. I am always a Satisfied and Happy Customer. I am always a Satisfied and Happy Customer. More
Great service team reliable good mechanics and parts free coffee and donuts shuttle svc! Best coffee and donuts shuttle svc! Best More
From the moment I arrived, I was acknowledged, noticed and attended to! My service rep was exceptional! The reservation was honored "on time" and I was in and out in very short time. Everyone was excepti and attended to! My service rep was exceptional! The reservation was honored "on time" and I was in and out in very short time. Everyone was exceptionally friendly, helpful and professional! I will be back! More
Been buying Nissans from Poughkeepsie Nissan since the late 80s. I’ll go nowhere else. On our 17th Nissan from them. Their sales and service are top notch. late 80s. I’ll go nowhere else. On our 17th Nissan from them. Their sales and service are top notch. More
This is the dealer I have been using more than 10 years, nothing but always great service. They always are good to accommodate the possible way they can !!! nothing but always great service. They always are good to accommodate the possible way they can !!! More
All the employees here are friendly professionals who go out of their way to help their customers. out of their way to help their customers. More
This dealership is the best I have ever had the experience to deal with. Both sales and service are top notch ! experience to deal with. Both sales and service are top notch ! More
I just wanted to take a minute to rate my recent experience with Poughkeepsie Nissan. This was a smooth process from beginning to end. Maria, Danny and Rob go out of there way to give exceptional c experience with Poughkeepsie Nissan. This was a smooth process from beginning to end. Maria, Danny and Rob go out of there way to give exceptional customer service. More