Powder Keg Harley-Davidson

Had a warranty issue that other dealers were blowing me off about. One service guy got upset for inquiring. I emailed and Tim answered right away. I sent him a photo and he talked to HD and ensured me it w off about. One service guy got upset for inquiring. I emailed and Tim answered right away. I sent him a photo and he talked to HD and ensured me it would be covered and that they could have the part shipped quickly. He then sent out a courtesy tow to pick it up and got it fixed quickly. Runs great again. More

Absolutely the worst experience I've ever had with a Harley dealership. Was given a trade in price on my bike (after they looked at photos, Vin number, odometer)and a price on a bike I wanted to buy, "g Harley dealership. Was given a trade in price on my bike (after they looked at photos, Vin number, odometer)and a price on a bike I wanted to buy, "guaranteed". Rode 1.5 hrs in the rain to make the deal. Once I got there the sales rep and the management team acted as if the conversation never happened. They wanted more than double what we agreed to on the phone. Went through three sales managers to try to work it out. All three were rude and not willing to listen or help. The sales rep who made the deal over the phone with me blamed his management team every time they walked away for "the confusion on the math". Complete and utter waste of time. Worst customer experience I've EVER had. Tell everyone you know this place is totally dishonest. More

Can’t sit on bikes, can’t start the bikes. Even the ones outside. Absolute worst experience. Wouldn’t buy anything from them or Harley after my experience. outside. Absolute worst experience. Wouldn’t buy anything from them or Harley after my experience. More