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Preferred Auto Advantage

Grand Haven, MI

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25 Reviews

125 N Beacon Blvd

Grand Haven, MI

49417

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25 Reviews of Preferred Auto Advantage

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February 11, 2021

The dealer did not keep their promise and it cost me $384. I was promised a spare key when I purchased my vehicle. The first salesperson was fired before I could complete my transaction. I was then r More

by ecronin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Brian Speck
August 04, 2020

Good sales & service experiences I purchased a Wrangler new, 3 years ago. I got a good deal, and worked with a fair and genuine salesman, Andy Rogers. He has interacted with me a nu More

by grand haven wrangler 123
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Florip, Andy Rogers
May 18, 2020

Was working on purchasing a truck. The salesman hard hit my credit 9 times. After a week of providing paperwork, he sent a text to me, instead of someone else referring to me as a xxx. Called the site manag More

by Andy
Overall Experience
Recommend Dealer
No
Employees Worked With
Robert Gorbett
May 13, 2020

Service for two vehicles Had my truck and wifes car serviced, and had my trucks computer flashed to add the towing mirrors that I installed on the computer. Mechanics did a go More

by ANTON FISCHER SR
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service writer and manager
August 20, 2019

One employee does it all My initial visit was bad. I called ahead and was told to stop by so they could look at the issue and determine the next step. I stopped by, was ignore More

by GH Ignored
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
David
November 04, 2018

Tire rotation I called to find out how much the service would be. I ended up paying even less than quotes, and certainly much less than another local tire service More

by JuBu
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Hallwood, Tech: Thomas Posthumus
September 06, 2018

No Transparency-Unsafe Vehicle I had not purchased a vehicle from a dealership for many years, now I remember why. Realizing that you are always taking a gamble when purchasing a us More

by JN13
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ed
August 01, 2018

Consistent excellence in workmanship, honesty in service I bought my new Wrangler Unlimited at Preferred last year. I was very satisfied with the honesty, courtesy, and professionalism I received from my sa More

by grand haven wrangler 123
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Rogers
April 09, 2018

All About the People I cannot say enough about how great everyone was to me and my daughter. The old saying goes ... "People make the difference!" This is so true at Aut More

by Noblehouse
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sales Person, Sales Manager, and Finance Person
March 17, 2018

Great and friendly service Take my truck and wifes jeep there for service. The service writers are always friendly. The mechanics always do a good job and I'm satisfied with the More

by ANTON FISCHER SR
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Hallwood service writer and Levi Gregory.
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