
Premier Cape Cod
Hyannis, MA
1,326 Reviews of Premier Cape Cod
"Excellent working with Jack Moran on the purchase of our..."
- Andy MacExcellent working with Jack Moran on the purchase of our 2020 dodge ram. Also great working with Andrew Dent in the finance department. Five stars all around. Looking forward to doing future business with the dealership.
Read More"I’m a repeat customer for many years and they never..."
- HappyI’m a repeat customer for many years and they never disappoint. My most recent experience was enjoyable, easy and stress free. O’Brian and Andrew were patient, honest, attentive, genuine and just all around wonderful to work with. I left with a big smile on my face. :)
Read More"Thank You Obie for the continued service. I can’t believe..."
- Alicia Wyatt & Adam LongThank You Obie for the continued service. I can’t believe how easy this process was, we’ll recommend everyone to premier from now on.
Read More"Went in to take a peak at a car on Saturday morning,..."
- EJDeanWent in to take a peak at a car on Saturday morning, walked out Saturday afternoon with keys in hand. My experience with Premier was truly top notch. I had the pleasure of working with Jack Moran as my sales rep. He put no pressure on me, was straight forward, and let me know early on that despite thinking the car wasn’t within my reach, they could work with me and get me what I wanted. Andrew Dent in finance was incredibly personable, put me at ease, and was as honest as they come. He couldn’t have made the process easier, and I left feeling as though I had made a friend! All together the experience was exactly what you would want when buying a vehicle. I can’t imagine going anywhere else.
Read More"Overall super easy process and no haggle pricing. O’Brian..."
- KMSleinOverall super easy process and no haggle pricing. O’Brian and Andy were great. I would definitely recommend Premier to anyone looking to purchase a Jeep. They have a big inventory and so easy to deal with.
Read More"As a long time Jeep ( and one time Chrysler buyer) I knew..."
- BarbaraivasAs a long time Jeep ( and one time Chrysler buyer) I knew what I wanted. The deal was quick, easy and exceedingly professional! The car was well priced, i was given a good price on my Jeep trade-in and most of the interaction was via text - which I found convenient. A a business owner, I know what actions constitute “ customer satisfaction” and this dealership is expert in providing superior service.
Read More"Updated review: I had to have my 2019 Ram towed to..."
- Mattyg2282Updated review: I had to have my 2019 Ram towed to Premier Cape Cod when it broke down in my drive way and would not start. After a week of sitting in the lot it was finally brought in to be looked at (for a $139 diagnostic fee). Service called to tell me the no start issue was caused by a front right hub and wheel bearing. I didn’t not believe this would cause a no start issue. I asked to speak to the service manager (Danielle) who was extremely rude. I was told this was the issue and if I didn’t want the to fix it, to come get it, which is exactly what I did. After having the truck towed to central ram in Raynham I received a call saying the truck had arrived completely dismantled, the way Premier left it. The interior was dismantled, breaks unhooked, wiring undone, battery unhooked, the fuses out etc. They would have to reassemble the truck before they could diagnose the issues. I had to pay $432.50 for the truck to be put back together before being told it was the RF HUB or Remote frequency hub, not the FR HUB AND WHEEL BEARING LIKE I WAS TOLD AND ALSO GIVEN IN A WRITEN REPORT SAYING. Needless to say I was out of pocket $571.50 and 3 weeks without a vehicle due to Premier’s incompetence. After posting a review on multiple sites I was contacted by a manager (I believe his name was Al) who was actually very pleasant. He offered a refund of $139 for the incorrect diagnosis but not the $432.50 I was out of pocket for leaving the truck in pieces. I opted to call the attorney general instead in hopes to collect all the money Premier cost me. This was only one of a number of issues I’ve had with their service department. DO YOURSELF A FAVOR AND FIND ANOTHER DEALER!!
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