Premier Chevrolet GMC of Morgantown

They blew me off on a recall I called and made an appointment and then a special trip and left the car off to have some recall work done on my 2009 Pontiac Vibe. They did not do I called and made an appointment and then a special trip and left the car off to have some recall work done on my 2009 Pontiac Vibe. They did not do the work, and said they needed more parts to cover other recalls on the car as well, one an airbag issue. They said they would call me and reschedule. They never called. I called them three times over several months, each time speaking with another service person who promised to call me and schedule the work Never happened. I called GMC and now am trying another dealer. A big and unsafe pain in the neck, really annoying. Quite a contrast to the TLC I get from a Subaru dealer. I would avoid them. More

Bad service, no one will answer the phone, or return a call they left a funnel in the valve cover after an oil change and the filler cap left on the battery tray. After leaving a message, (they wont answer the they left a funnel in the valve cover after an oil change and the filler cap left on the battery tray. After leaving a message, (they wont answer the phone) it as 3 hours later before I got a returned call. Another time after 2 messages I am still waiting 3 weeks later about 4wheel drive service and the transfer stuck in Auto. Did I get a call back, NO. They will also no honor certain private discounts. Do I recommend this dealership? NO Go to Team One in Oakland!! More

Good first experience I had an excellent first car buying experience here. Kenny and Max were very friendly and answered any questions that I had. I would certainly recomme I had an excellent first car buying experience here. Kenny and Max were very friendly and answered any questions that I had. I would certainly recommend them to others in the market for a car. More

Great My experience was great! With the help of David Babel and Nithin Appani I purchased a 2012 Chevy Cruze, great salesman very kind and helpful!! I would My experience was great! With the help of David Babel and Nithin Appani I purchased a 2012 Chevy Cruze, great salesman very kind and helpful!! I would recommend this dealership because they do what they can to help you find what you need and do what you can afford. :) Gerry Raymond was also very helpful. More

Very pleased Had a very good experience buying a new Traverse. Our salesman was very friendly and helpful and there was absolutely no pressure. Would highly recomm Had a very good experience buying a new Traverse. Our salesman was very friendly and helpful and there was absolutely no pressure. Would highly recommend. More

I wouldn't do it again. I contacted the dealership about a used vehicle I was interested in. I made them aware that I would be there the next day to test drive this car and t I contacted the dealership about a used vehicle I was interested in. I made them aware that I would be there the next day to test drive this car and that I was making a 3 hour trip one way. When I arrived the car had not been looked at by the service department despite being on the lot for more than a week. After I purchased the car I had to wait for it to be "checked over" and cleaned even though I had given them 24 hours notice of my arrival. Very disappointing. I had to drive my new car home in the dark because they did not make any preparations for me even though I drove an extensive amount of time to shop with their dealership. Also, my credit was run without my permission. The results were handed to me without me even knowing what they were. An hour later when I was in financing to sign loan paperwork I was asked to sign a slip giving them permission to check my credit. I had arrived with a preapproved loan from a bank and my credit should never have been run at all. Shame on them. A few miles away from the dealership on my way home, smoke started coming out from under my hood. I had to pull over on the interstate to discover that during the oil change, the service department had spilled oil all over my engine and not wiped it up. On further inspection, all of the other fluids under the hood were either dangerously low or non-existent. This included clutch, brake, power steering, windshield washing and antifreeze fluids! I had just waited for my car to be serviced! Then, I noticed that, despite the new inspection sticker on my windshield, I had a low beam head light out and my windshield wipers were not functioning properly. For a week I have been getting the run around with management about making this right and servicing my car. They promise to call back and never do. Apparently the service department doesn't fall far from the management tree. Buyer beware. More