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Premier Chevrolet GMC of Morgantown

Morgantown, WV

3.8
171 Reviews
Welcome to Premier Chevrolet Buick GMC located at 6030 University Town Centre Drive in Morgantown, West Virginia. Our 10 acre automotive campus features nearly 50,000 square feet of indoor amenities including 2 luxury customer lounges with smart flat screens, 2 coffee bars, brand exclusive showrooms for Chevrolet and Buick GMC, and a large indoor service visit reception area with quick check in via iPad. When our doors first opened up in 2004, we had a vision to be pre-eminent automotive dealer in Morgantown and West Virginia. We have undergone some changes over the years, but with the vision of owner John Cognac leading the way, we’ve achieved what we set out to do. Today, Premier Chevrolet Buick GMC is the leading automotive dealer in Morgantown and that doesn’t just include GM vehicles! We are constantly looking for new ways to strengthen our commitment to Morgantown. As such, we opened up a brand-new, and considerably larger facility, in the summer of 2013! We are committed to providing the best vehicles in the industry to you at great prices in an inviting, no pressure atmosphere. Premier is here for the long run and we look forward to providing the best to you!
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5392 University Town Centre Dr

Morgantown, WV

26501

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Showing 171 reviews

November 15, 2014

Great Experience! Great experience. Went in looking at an Acadia but fell in love with the Traverse. Kim helped us get the car we wanted. Will definitely go back! More

by Chad Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you Chad for writing this great review! We are glad that Kim was able to help you find the right car. The Traverse is a great car and we know that you will love it! We wish you many miles :)

November 10, 2014

My Heroes!!! Oh my goodness, where do I start. I can not put into words how much I appreciate David Babel, Thomas and Gerry. They worked so hard to put me in my More

by mistyhawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Babel, Gerry Raymond
Nov 10, 2014 -

Premier Chevrolet GMC of Morgantown responded

YAY! We love seeing reviews like these. Thank you for taking the time to write this! We are glad that they were able to help you out and get you into the Terrain! It is a great car and we know that you will love it!

November 08, 2014

Great addition to the family My 2014 Buick Encore is the perfect addition to the family! This was the most pleasant experience I have had purchasing a vehicle. Mark Vanatta took More

by sammurphyx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vanatta
Nov 10, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for taking the time to post this great review about your experience here at Premier! We are glad that Mark was able to help you in that situation. We know you will love your Buick! If you ever need anything, do not hesitate to give us a call. We wish you many miles!

November 07, 2014

Very helpful and nice Went in looking to upgrade from my wifes current vehicle if finances allowed and Robert and Mike made it possible. Everyone involved worked hard to g More

by mahelmick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bishoff, Mike Hogan
November 06, 2014

Unsatisfactory Car that I purchased was grossly misrepresented, we had to take it in for service 5 days after purchase and the sales department was rude about it but More

by Brownhusband
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Vanatta, Gerry Raymond
Nov 07, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for the candid feedback on your experience with my staff at Premier. I apologize for the level of service you recieved. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. Respectfully, D Fernandez Business Development Manager

Nov 07, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Premier, we take customer reviews very seriously. Please contact me, D Fernandez, at 304-292-9446. We look forward to working together with you to come up with a solution. Sincerly, D Fernandez Business Development Manager 304-292-9446

Nov 10, 2014 -

Brownhusband responded

Upon bringing the SUV in to address the one issue we thought was wrong, the service department called today and said"the back tires were mismatched and the front brakes were bad" which solidifies our complaints of misinformation,so we have not had the SUV for four days now.My wife and I will be in Morgantown tomorrow if you would like us to come in or I could call. Thank you for your attention in this matter.My # is 3047779374

November 03, 2014

The car of our dreams! My wife and I had been talking about replacing our 2008 Buick Enclave for 2 or 3 months. I received an email from Amy Smith on October 28 about our in More

by gpmoser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Babel
Nov 03, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for taking the time to write a great review about your experience here! We are glad our staff served you well! We are very happy that we were able to find you your dream car! The Buick Enclave is a great car. If you ever need anything in the future, do not hesitate to give us a call!

November 03, 2014

Overall experience My husband and I found Dave Babel to be a great salesman with which to work. He made a what is usually an anxiety-filled experience very pleasant. More

by Shari Shunk
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Babel
Nov 03, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for your review on your experience here with us! We are glad Dave treated you well and that you were able to have a pleasant experience as well. We wish you many miles!

October 25, 2014

Great time great deals! We just purchases a new vehicle today! What a great experience, nothing better then working with someone so easy to talk to and knowledgeable as Dave More

by haley664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Babel
October 25, 2014

Great atmosphere Mark Vanatta was my sales representative and he did a fantastic job. He was knowledgeable and helped finding a car that was for my need. More

by Nester1982
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Vanatta
October 10, 2014

Terrible Service Department We purchased a 2012 Buick Enclave in December 2012 and the buying experience was so so at best. When service is needed absolutely horrible. We had a More

by dean.swaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 25, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for your feedback on your experience with my staff at Premier. I sincerely apologize for the level of service you recieved. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already steup a meeting with the involved parties to review your experience with them, and see how we can prevent this again in the future. We will be contacting you shortly to make arrangments to have this issue fixed as soon as possible.

Oct 25, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for bringing this to my attention. We have been taking great strides to improve Service and prevent issues like this from happening. We would like to get in contact with you to discuss this further and have your DVD player fixed in a timely manner. Please contact me, D Fernandez, Business Development Manager at 304-292-9446. I look forward to working together with you to come up with a solution. Sincerly, D Fernandez

Oct 27, 2014 -

dean.swaney responded

We have an appointment for this Wednesday October 29th. My wife had to rearrange her work schedule to make the appointment work. I hope this time it will be fixed. I understand everyone is busy and nothing works perfect. It is just a very large inconvenience to be without a vehicle again. I apologize for getting frustrated, but just to let you know after this happened I have received several comments from other people with similar experiences. I hope you do find a solution.

Oct 27, 2014 -

Premier Chevrolet GMC of Morgantown responded

Dean, I have double checked with Service and the company that comes to fix the DVD, and they will be here. There should be no excuse for it not getting fixed this time. We are working very hard to fix these issues and prevent them for happening again. Thank you for notifying us about this issue. It is helping us become a better dealership. If anything happens to go wrong or if you have any questions, do not hesitate to give me a call. Thanks, D Fernandez 304-292-9446

Oct 31, 2014 -

dean.swaney responded

Thank you for your attention to this matter. I believe the problem has been fixed it does work now. Again I appreciate your attention to this matter and I hope you do get this problem resolved. Good luck. I wish you the best.

Nov 03, 2014 -

Premier Chevrolet GMC of Morgantown responded

I am very glad the problem has been fixed! Enjoy your DVD player and please do not hesitate to give us a call if you ever need anything or have any other issues! We appreciate your patience and business. Thank you, D

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