Premier Chevrolet of Carlsbad

Don helped me out this visit He was very kind and accommodating. I had booked an appt online for a recall and signed up for a shuttle ride back to work. Not knowing shuttles were shut down during Cov accommodating. I had booked an appt online for a recall and signed up for a shuttle ride back to work. Not knowing shuttles were shut down during Covid and that they'd need the car overnight, he set up a Lyft ride for me to go home. I truly appreciate him taking good care of me! He went out of his way to make sure my expectations going into this were met. Thanks Don! More

Vehicle is leaking oil all over my driveway after a simple oil change, taking it in first thing in the morning for them to fix it and have them clean my driveway. simple oil change, taking it in first thing in the morning for them to fix it and have them clean my driveway. More

I have gotten several oil changes and bought new tires. Over the last few years they even replaced a CV joint for me. Not once have they ever washed my truck. Tanner, the guy at the counter this time seeme Over the last few years they even replaced a CV joint for me. Not once have they ever washed my truck. Tanner, the guy at the counter this time seemed nice. That is why I gave such a high score. Tanner was great at reaching out to me about costs but, I had to call from two seperate phones as my cell phone was on hold for over 10 minutes and My work phone got through to sales that transfered me so I could leave a message. More

Jose me atendio muy amable me mostro las trocas que me guataban me ayudo mucho al final con el Sr Mike guataban me ayudo mucho al final con el Sr Mike More

Service seemed good but took off for the insane increase for oil change. Its really $$$ for oil change. Its really $$$ More

Good, quick service. Spotty WiFi so makes more challenging to wait (and work), but good over all. Spotty WiFi so makes more challenging to wait (and work), but good over all. More

Outstanding service dept. I was really in a bind. Tanner really got things done for me! I was really in a bind. Tanner really got things done for me! More

Super easy to schedule a service appointment. And was completed very quickly. Everyone in the service department was really nice as well. And was completed very quickly. Everyone in the service department was really nice as well. More

Adriana was incredibly helpful and kind. She made the process smooth and easy with a smile. She made the process smooth and easy with a smile. More

Good customer service, Conrad was great, Wendy lack of business skills, our credit got checked twice, those are hard check which prevented us from getting a better car loan interest with federal navy bank business skills, our credit got checked twice, those are hard check which prevented us from getting a better car loan interest with federal navy bank, when told our credit wasn’t that good, we should have been advices to try navy federal before doing a hard credit check on us. More