Premier Chrysler Dodge Jeep RAM Cape Cod

Thank You Leo!! Best Car Buying Experience on Cape Cod. This dealership was top notch! Leo went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and This dealership was top notch! Leo went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a Jeep Cherokee the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Premier Cape Cod (Leo in particular) to anyone who is looking for a new or used vehicle. More

Happy I stopped …. I decided to give Premier a chance to sell me a Jeep. As soon as a walked in the door I was greeted by such a nice group of people….It was immediatel I decided to give Premier a chance to sell me a Jeep. As soon as a walked in the door I was greeted by such a nice group of people….It was immediately explained to me that the sales team does not work on commission….Hum that’s an interesting twist. As soon as I met Kyle Hein, I felt no pressure; Kyle listened to me rant about my negative experience with Quirk and immediately turned a negative experience into a positive one. Kyle explained to me the difference between the JL and the JK models. He really listened to me about what I wanted and then showed me 3 Jeep Wranglers on the big screen monitor. I was able to select my new Jeep quickly. Now comes the part that everyone dreads….the trade value of my beloved 2013 Jeep…..Kyle came back to me with no games and offered me a very fair amount for my 2013 Jeep. He reviewed all promotions and incentives with me there were no games and I felt that he went above and beyond my expectations. This took about an hour and half. Kyle made my appointment with Kara Brunette for the next day…..she was so personable and truly felt that she cared about her job and the customers. More

My "Go To" Jeep dealership!!! I am a die hard Jeep owner....just bought my 6th, the last 3 from Premier. My recent purchase was with Client Advisor Kyle Hein. Kyle was great.... I am a die hard Jeep owner....just bought my 6th, the last 3 from Premier. My recent purchase was with Client Advisor Kyle Hein. Kyle was great....he walked us through the process in a very professional and friendly way. The entire experience was pleasant from the start. No pressure....no price dickering like we have experienced at other dealerships over the years. Honest. Straight forward. It was clear that customer service is a priority!!! This was our first lease and Kyle helped us with our decision making comparing the pros and cons of lease vs purchase. Kyle was very professional and made it an entirely pleasant experience. Also....another member of the Premier staff (Giovanni Richardson) walked us through the vehicle set up, all the instrumentation and electronics. Very helpful!!!!! Also....Kara Brunette walked us through the final paperwork to wrap up the sale.....and made it simple and easy to follow. Nice job. Great dealership! Great team!! Thank you!!! More

New trainee and recall of three different items I took my truck to it in for my transmission is. And they did all my warranty work recalls and fix my transmission that was under warranty very polit I took my truck to it in for my transmission is. And they did all my warranty work recalls and fix my transmission that was under warranty very polite very family and I would recommend them . More

My buying experience. My sales representative, Kyle Hein, was very helpful. He knew how to navigate your online database efficiently to determine what Jeeps you had in stoc My sales representative, Kyle Hein, was very helpful. He knew how to navigate your online database efficiently to determine what Jeeps you had in stock that fit my needs. And when I did decide to buy the Grand Cherokee that I liked the best, the process of purchasing it (paperwork, etc.) was well handled. I would highly recommend him to anyone looking for a Jeep or other vehicle at your dealership. This is the second used vehicle we have bought from you. We bought a used Jeep Liberty about 4-5 years ago and my wife still loves it. I think she loves my Grand Cherokee more, but I can't aford to buy her one right now. Maybe in a year or two. Thank you for ytour good service, Kyle. Jim Leighton More

This review keeps getting scrubbed! "Jeep does not stand behind its product." In 2017 My wife and I purchased a 2017 Jeep Rubicon Recon. We started at Premier Jeep in Hyannis, they "Jeep does not stand behind its product." In 2017 My wife and I purchased a 2017 Jeep Rubicon Recon. We started at Premier Jeep in Hyannis, they would not come close to off Cape prices and we felt that they just didn't care, so we took our business off cape with the intention of having it serviced close to home, Big mistake! The Rubicon Recon was the top of the line “Trail Rated” Jeep at the time and we drove it off road and over rocks just as the advertisements suggest yet when a stub shaft broke on the trail we were told “the vehicle has to much trail damage to be covered under warranty”. The trial damage consist of dents and dings in skid plates and cross members. I did make some modifications (more skid plates, winch etc.) but nothing to the front locker or stub shaft. The jeep brand has portrayed themselves as THE off road vehicle, yet if you take it off road the warranty is null and void! Way to go Premier and Jeep in general, If you use your product the way it is advertised you never have to cover anything. Very disappointed. David & Michelle Blake Private Response michelle1 responded to this review Private Response Premier Cape Cod responded to this review December 20, 2018 Hi David and Michelle, We are sorry that you are disappointed with your Jeep. However, this is a manufacturer issue, not our specific dealership or service department. Please feel free to contact our GM, Mike Del Buono if you need more information on contacting the manufacturer. Thank you, Premier Cape Cod Add a Private Response December 21, 2018 I am not disappointed with my Jeep, I am disappointed with your dealership. Please read the review again. More

What every dealership should strive to be When I first met Kyle, he told me that he wasn't a sales associate, he was a Sales Advisor. Meaning he was there to guide me through the whole process When I first met Kyle, he told me that he wasn't a sales associate, he was a Sales Advisor. Meaning he was there to guide me through the whole process, and help me find the car right for me, unlike traditional salesmen who seem to try to convince you that every package is a must. Throughout the whole process of buying my car, Kyle lived up to those words, "Sales Advisor". He was upfront about everything, and was more than willing to take the time to help me find the perfect car. When it's time to look for a new car in a few years, I will be going straight to Premier. More

Service Call I returned to this dealer for a warranty recall. My contact in the service department handled the recall and advised what I would expect for time and I returned to this dealer for a warranty recall. My contact in the service department handled the recall and advised what I would expect for time and what it would entail. He had helped me with a detail issue, recalled this, and offered to do it again while my car was there for service. I feel that I am remembered and my business is appreciated. More

Strait forward purchase Kyle was up front with everything from the beginning. He was helpful and had a great attitude and was excited to find us a 2016 Limited edition Batman Kyle was up front with everything from the beginning. He was helpful and had a great attitude and was excited to find us a 2016 Limited edition Batman vs. Superman model. We love it! More

Would highly recommend Recently leased a new 2019 Ram 1500 from premier and the whole process was great. I’ve shopped around for a new truck for almost 2 years and Rob Dom Recently leased a new 2019 Ram 1500 from premier and the whole process was great. I’ve shopped around for a new truck for almost 2 years and Rob Dombrowski was by far the easiest and most enjoyable to work with. He was always patient with my tire kicking and was never pushy and always willing to cut to the chase with letting me know the real numbers and incentives he could offer. Andrew Dent on the finance closing end was also personable and honest to work with. Wild highly recommend buy or leasing from Premier based on my experience. More