Premier Chrysler Dodge Jeep RAM Cape Cod

Professional - prompt - pleasant! Leo - excellent! Knowledgeable and personable. Took time to understand our personal needs. Provided pertinent information without any pressure. Pr Leo - excellent! Knowledgeable and personable. Took time to understand our personal needs. Provided pertinent information without any pressure. Prompt answers to calls. Great follow up and follow through. Andrew- knowledgeable, efficient, organized.... and very nice. Justin- patient, very polite, answered all questions, very thorough review of cars. Very pleasant. Great experience from beginning to end. Really enjoyed this experience... no stress dealership. More

BEWARE! You are being overcharged! Without going into complete detail, I recently brought my 2012 Jeep Grand Cherokee to Premier Cape Cod for a camshaft replacement. Repair facilities a Without going into complete detail, I recently brought my 2012 Jeep Grand Cherokee to Premier Cape Cod for a camshaft replacement. Repair facilities across the country, including dealerships, use what are called Labor Guides to determine how many hours repair jobs should take. They are objective and usually fairly accurate. The camshaft replacement in my Jeep is listed in most guides as a procedure that should take between 14.5 and 19.5 hours. The service agent at Premier called to inform me that my extended warranty that I purchased from a third party would pay $3700.00 based on 19.6 hours, but because the job was going to take Premier 32 hours, I would have to pay $2300.00 out of pocket! 32 HOURS??!!!! A 13 hour difference between industry standards and Premier's labor figure?! I spoke to the service manager who told me that "Premier uses their own Labor Guide not the one everyone else uses" which would explain this scam. They subsequently reduced the extra labor to 6 hours or $1400 out of my pocket but the fact is, anyone who brings their vehicle to Premier Cape Cod is paying for repairs based on Premier's own inflated labor rates, not what the rest of the automotive world charges. If you've been happy with what you've paid for repairs at Premier, maybe you should go back and see how many hours you were charged for the work and compare the total with what the National Labor Guide specifies. You may not be so happy anymore. More

Our Jeep purchase couldn't have gone smoother We had a great sales experience with Rob Dombrowski. He is very easy to work with and we got the exact Jeep we wanted. Gio was a big help with all the We had a great sales experience with Rob Dombrowski. He is very easy to work with and we got the exact Jeep we wanted. Gio was a big help with all the new electronics. More

2nd new Jeep in 3 months. We bought our new Cherokee in September and I returned to Premier to pick up a new Wrangler in November. Both times our salesman was Kyle Hein. He hel We bought our new Cherokee in September and I returned to Premier to pick up a new Wrangler in November. Both times our salesman was Kyle Hein. He helped out tremendously and spent the time looking for exactly the Jeep I was looking for. He went above and beyond. More

Great Experience I just purchased the 3rd vehicle from Premier dodge working with Robert as my sales person. - Never has to spend more than 20min at the dealership un I just purchased the 3rd vehicle from Premier dodge working with Robert as my sales person. - Never has to spend more than 20min at the dealership unless I wanted to - Fair PRICES - Drove away with the vehicle I wanted Over all great experience, I wouldn’t go anywhere else. More

great experience Leo was fantastic. I had a great experience from start to finish. Thanks to Justin for his curtesy and the young woman who worked me through the paper Leo was fantastic. I had a great experience from start to finish. Thanks to Justin for his curtesy and the young woman who worked me through the paperwork. Thank you Premier More

Thank you again Mike Lavoie Thank u again Mike Lavoie and Premier Cape Cod for yet another wonderful experience purchasing my 3rd truck from you! The customer service was as usu Thank u again Mike Lavoie and Premier Cape Cod for yet another wonderful experience purchasing my 3rd truck from you! The customer service was as usual top notch. The staff in the sales dept go above and beyond to give you the best service and get you the best deal! I would highly and ONLY recommend Premier Cape Cod to anyone looking to purchase or lease a quality vehicle from GREAT people. I love my Ram 1500! Thanks again Mike and Premier Cape Cod! More

A great experience! Kyle was fantastic, he intuitively understood exactly what I was looking for and made the whole car buying experience easy and actually pleasant.. Als Kyle was fantastic, he intuitively understood exactly what I was looking for and made the whole car buying experience easy and actually pleasant.. Also the straight forward pricing system at Premier put me totally in the comfort zone. If you're looking for a Jeep I highly recommend heading to Premier and talking to Kyle! More

Excellent sales experience We have purchased 6 vehicles so far from Premier and have been very happy with them. The sales staff go out of their way to make it a very easy exper We have purchased 6 vehicles so far from Premier and have been very happy with them. The sales staff go out of their way to make it a very easy experience and accommodate our schedule. More

Straight forward, honest business. My husband and I entered Premiere this morning without any specific vehicle in mind. We were very fortunate to have met Mike Lavoie, who with great pa My husband and I entered Premiere this morning without any specific vehicle in mind. We were very fortunate to have met Mike Lavoie, who with great patience directed us to the perfect car for us. Mike’s honest approach made us feel comfortable with every aspect that can too often make purchasing a new car difficult. I would highly recommend Mike to anyone interested in purchasing a new vehicle. More