Premier Chrysler Dodge Jeep RAM Cape Cod

Easiest Jeep Purchase Ever My wife and I went to Premier last Saturday to look at Jeep Wranglers. My boss had suggested I go there as she had purchased her car there and though My wife and I went to Premier last Saturday to look at Jeep Wranglers. My boss had suggested I go there as she had purchased her car there and thought the pricing was good. I was skeptical as I have always gone to Boston to save money. Our sales rep (Mike Lavoie) did not give us the hard sell, just patiently answered our questions as we test drove 3 vehicles. We decided we wanted a new Jeep, told him we would think about it and left. I checked other dealers on Sunday and the price from Premier was the same. Mike did NOT call us, which I really appreciated. (I dread giving sales people my phone number!) I called him at noon on Monday and we picked up the car at 4:30 the same day. The whole experience was very calm and without stress. I highly recommend Premier and if you do go there, ask for Mike Lavoie. You won't be dissapointed. (Andrew Dent was entertaining in finance.) More

The perfect experience We fell in love with our 2017 Jeep Wrangler the second it was given to us as a loaner. A few phone calls and some patience until the right time later We fell in love with our 2017 Jeep Wrangler the second it was given to us as a loaner. A few phone calls and some patience until the right time later, it was sitting in our driveway with our names on it :) Leo was responsive, interactive and kept us up to date with the entire process from start to finish. Andrew in Finance was fabulous when the day finally arrived for us to pick it up - made the process humorous, quick and easy. Our 2nd Jeep purchased from them and definitely won't be our last. More

Excellent These guys are great. Austin our service tech and Maria our service counselor kept us informed diagnosed our problem and got it fixed. they are profes These guys are great. Austin our service tech and Maria our service counselor kept us informed diagnosed our problem and got it fixed. they are professional and courteous made us feel special. If you own a jeep these are the xxxxxxto service it. More

New Lease 2019 Ram 1500 Big Horn (BLACK) This is my third vehicle experience at this dealership. Every individual has been extremely professional, responsive, and honest with me each time. This is my third vehicle experience at this dealership. Every individual has been extremely professional, responsive, and honest with me each time. I have never felt pushed or pressured. In fact, more than once, the sales staff suggested that I wait for the right vehicle, rather than make a lesser deal and end up disappointed - this has never been my experience elsewhere. Perhaps most importantly, I never felt that I had overspent, and I drove away in an amazing vehicle, and happy that I had gone to Premier. More

Painless experience The folks at Premier Cape Cod are professional and courteous. Rob Dombrowski in particular was able to find the perfect vehicle for me after I came in The folks at Premier Cape Cod are professional and courteous. Rob Dombrowski in particular was able to find the perfect vehicle for me after I came in convinced I had already found what I wanted online, but had misunderstood the interior description and had no interest. More

Excellent! Just bought a new Jeep this morning. Everyone at this dealership was professional, courteous and were conscious of my valuable time! In and out quickl Just bought a new Jeep this morning. Everyone at this dealership was professional, courteous and were conscious of my valuable time! In and out quickly. Everything with the deal was exactly as what they said they would do. Client advisor Kyle, financial guy Andrew, and Gio who walked me through the operation of the vehicle perfectly. I would definitely recommend this dealership based on my experience today. More

Great Beginning Experience, But Wrap Up Disappointing I wish I was writing this review stating it was a wonderful experience from beginning to end, however, I truly felt the level of concern for wrapping I wish I was writing this review stating it was a wonderful experience from beginning to end, however, I truly felt the level of concern for wrapping up my lease was not present at all. Initial service was fantastic and I was provided an exceptional deal by Leo. However, when I came to pick up my vehicle, I was told my inspection had not been done because they were waiting on my registration, but that I had 7 days to do so and it should only take a day to receive the necessary paper work. It took 7 days to GET my car registration and car inspected from the dealership. There was absolutely no communication with me or with my insurance looking to complete the process. I relentlessly had to call staff asking for an update on my registration. After several calls over 4 days and informing staff how tight my schedule was, I was told I could get the inspection done myself and pay for it, even though this was a free service they usually provided. Even if I wanted to do that, I still did not receive my registration till the 7th day of taking the vehicle off the property and had to call and leave messages to which no one returned my calls. As a customer, this made me feel extremely unvalued. After contacting the manager, they provided a service in which the picked up my vehicle from work and did the inspection. Though appreciated, I am left feeling less than pleased by the events that transpired this week. I am truly disappointed at the level of quality and care to the customer and how it was not implemented through the ENTIRE process. More

Excellent experience in buying a new Grand Cherokee From the moment I walked in to the moment I drove away in my new Jeep, I was handed with the utmost professionalism. Leo Laemmle and his team are sup From the moment I walked in to the moment I drove away in my new Jeep, I was handed with the utmost professionalism. Leo Laemmle and his team are superstars! The gals at the entrance were always very helpful and personable as was the Business Manager, Andrew Dent and Admin Giovanni. Leo took his time to present different options to me and did an extremely thorough job of putting the different packages together for my consideration. I have referred business to Leo and will continue to do so. Thank you for a great experience! Best, Sue More