Premier Chrysler Dodge Jeep RAM Cape Cod

Exceptional customer service! Car shopping can be stressful at times. At Premier, I am thrilled to say the exceptional customer service made my purchase much more precious. I felt Car shopping can be stressful at times. At Premier, I am thrilled to say the exceptional customer service made my purchase much more precious. I felt at home, and was impressed by the staff's kindness and drive to work with the customer in obtaining the best and most positive outcome. I couldn't believe how "above and beyond" Joe O'Brien went to help me with this purchase. Not only did he assist me in finding my ideal dream car, but also his sense of humor that made me laugh from beginning to end, making me feel welcomed. I also appreciate how smooth Andrew made the financial aspect for me, even though I know how hard he worked for it. I am truly overall satisfied with my purchase and how friendly all the staff were. A huge thanks to you all!!! I highly recommend this team. More

Friendly, Knowledgeable, and Professional Kyle Hein and Andrew Dent are both friendly, knowledgeable, and professional. They are assets to the company. It was a pleasure having Kyle as a clie Kyle Hein and Andrew Dent are both friendly, knowledgeable, and professional. They are assets to the company. It was a pleasure having Kyle as a client advisor. More

Great buying experience We enjoyed, for once, our car buying e peridnce! No pressure or wheeling and dealing. Our salesperson, Shane, was patient and very knowledgeable abo We enjoyed, for once, our car buying e peridnce! No pressure or wheeling and dealing. Our salesperson, Shane, was patient and very knowledgeable about the vehicle we were interested in. Of course, we stopped to “just look” but... More

Great Service Premier Jeep is the best dealer on Cape Cod. Their sales people are friendly and work with you to find the best vehicle and price. The service group i Premier Jeep is the best dealer on Cape Cod. Their sales people are friendly and work with you to find the best vehicle and price. The service group is there to help. I recently had a problem with my ABS system and they were able to fit me in the same day and corrected it! More

Brake Issue Experienced my first serious issue with my 2013 Jeep Wrangler Sahara Unlimited on Friday before Memorial Day. I bought my Jeep new in Orlando, Experienced my first serious issue with my 2013 Jeep Wrangler Sahara Unlimited on Friday before Memorial Day. I bought my Jeep new in Orlando, Fl but moved to Boston for work and school two years ago. I continued getting my Jeep serviced at a local Jeep dealership in Braintree, MA and for the most part was happy with the service department. Back in November 2017 I had the rear brakes replaced and had no issues until recently. Friday I began to hear the wear indicator on the rear brakes kick in and then began to hear a metal on metal sound as I began making my way to the Cape. I contacted the local Jeep dealership in Braintree and told them my issue, their response was "we can try and fit you in next Thursday at 7 am". I decided to call Premier Jeep in Hyannis, MA and see if they could get me in on Saturday. Danielle, who answered the phone, was very polite and ask me the nature of my call and when I described to her my issue, she told me that they would be able to get me in at 1:30 pm on Saturday and would diagnosis the problem and if it was just the pads then they would honor the warranty. When I arrived at 1:30 pm on Saturday I was met by both Jed and Danielle. Both were very professional and efficient and explained to me the paperwork and what was going to happen in regards to diagnosing the issue. After about 20-30 mins Jed came back and walked me through what the issue was. Unfortunately, the problem wasn't the brake pads but the piston in the calipers has seized causing the brake pads and rotors to wear down which all had to be replaced. Long story short I will be coming to Premier for all my future service on my Jeep as well when it comes time to trade in my Wrangler I will purchase from Premier. Good service is hard to find and so are good people like Danielle and Jed. I could not have had a better experience during such a stressful situation. I could not thank them enough!! More

Great place to get a Jeep It was a very pleasant experience! Shane was very helpful. Answered all the questions and did it all in a shortest possible time. Will go back for my It was a very pleasant experience! Shane was very helpful. Answered all the questions and did it all in a shortest possible time. Will go back for my next car for sure. More

I had a great experience! I had a great experience because everyone was so nice and very little pressure. Second vehicle from this dealership. Still own 1st car and very happy I had a great experience because everyone was so nice and very little pressure. Second vehicle from this dealership. Still own 1st car and very happy with the 2nd one. More

Easy as can be! I just purchased a new 2018 Jeep Wrangler and couldn't have been happier with the process. I had already done my research and knew this dealership ha I just purchased a new 2018 Jeep Wrangler and couldn't have been happier with the process. I had already done my research and knew this dealership had a great reputation and terrific inventory. I worked with Leo Laemmle and he made the process as easy as could be. He was knowledgeable about the car and its features and easily answered any questions I had. He oversaw the process from financing and service and got me on my way in my new car as soon as possible. Rather than having a contentious purchase experience, it was delightful! More

New Jeep Purchase The Premier Cape Cod Jeep Dealership was fantastic to work with. Everything went smoothly and Rob our sales person was great!! Andrew was our financi The Premier Cape Cod Jeep Dealership was fantastic to work with. Everything went smoothly and Rob our sales person was great!! Andrew was our financial manager and he made that process easy to understand and sign. The front by office people when you first come in we’re very friendly and attentive. Lastly. Golf walked us through how to use al the functions in the car including setting up mobile phone for hands free use. All in all it is as a great experience. If you want a Jeep this is the place to go. More