Premier Chrysler Dodge Jeep RAM Cape Cod

Poor custom service After we bought the car we had mechanical issues and the customer service afterwards was horrible. We had to get corporate jeep customer service invo After we bought the car we had mechanical issues and the customer service afterwards was horrible. We had to get corporate jeep customer service involved....its still going on. Between Chrysler and the dealership were blamingeach other but the customer was suffering. They were/are horrible. Outside of the fact my wife's life was at risk because of their car....zero empathy. More

Premier provided the best car buying experience When I made the decision to purchase my first vehicle, I knew I wanted a dealership I could trust and one that would walk me through the process. Upon When I made the decision to purchase my first vehicle, I knew I wanted a dealership I could trust and one that would walk me through the process. Upon my first meeting with Rob, I felt listened to and comfortable that he knew exactly what I was looking for. He helped me find the perfect vehicle and made the process as seamless as possible, answering any questions along the way including all the details about cost. Each employee I interacted with during my purchase was friendly and so helpful. I didn't know the process could be so enjoyable. I'm thankful I went to Premier for my vehicle. More

Fabulous I had bought a 2010 Jeep Liberty from Premier Cape Cod 7 years ago and the experience was a pleasant one. The Jeep worked out fine and I was completel I had bought a 2010 Jeep Liberty from Premier Cape Cod 7 years ago and the experience was a pleasant one. The Jeep worked out fine and I was completely satisfied with my purchase. When I decided, rather on the spur of the moment, that I wanted to get a new Jeep of some sort with all the new safety options that I had seen in a recent Uber ride I had taken, my immediate thought was Premier Cape Cod. This time, however, I had an even better experience with my purchase. My StepDad who is a car aficionado, has always accompanied me when purchasing vehicles...but I decided to do this one on my own. I first went to Premier's web site. I saw an application for financing online and filled that out. Within less that two minutes, I knew how much I could finance. I looked briefly at the cars online, but decided that at this point, the best thing I could do was to call and speak to someone. Leo was my client adviser. I told him what I wanted, which was all the safety features I had seen in the Uber car I had ridden in. I told him that I was back in the Stone Age with what I was driving...my Jeep Liberty, although I was completely happy with it, the vehicle didn't even have BlueTooth. With just a few questions and clarifications, Leo was right on a vehicle that was perfect for me, right down to the color. I couldn't get over to see it until after work. Leo was done at 5...he had a previously scheduled appointment, but gladly agreed to return back to work to meet me when I could get there which was at 6. I went by myself, no StepDad, but there was no need for a man to accompany me. There was no selling pressure at all from Leo. He just showed me the vehicle we spoke about on the phone. I absolutely loved it. We spoke about my current Jeep and trade in value and then I said I would sleep on it. At 10:00, the next morning, when Leo arrived at work, I called him and said I was pulling the trigger and getting the Jeep Grand Cherokee Summit, if it was still available, and, oh, could I drive away with it tonight...? Leo didn't skip a beat and said, "Of course..." I only needed to provide a few more personal details, which I did over the phone, and i needed to supply a copy of my driver's license and Liberty registration, which I was able to scan in and email. My credit application had already been submitted online. I showed up that evening at our pre-arranged time and Kara was ready with the paperwork. We had a very pleasant time going through it all. She explained everything very clearly and we laughed and swapped stories along the way. Once that was all done, I was ready to get behind the wheel for my tutorial. Golf was the man for the task. He sat in the passenger seat and very methodically, from left to right, went over all the features of my new Grand Cherokee Summit. And believe me, there were a lot of features to cover. He was patient and thorough, never talking down to me or assuming I knew what BlueTooth was. I came away with a good grasp of what I could do and knew that as I spent more time in it I would learn the subtleties and nuances this top of its line vehicle could render. As I shook everybody's hand for the last time, both Leo and Golf were adamant about me feeling free to call with any questions or to even stop by for an encore delivery where they would go over the features of the car again. It was a very fun experience, the mood was always upbeat, light and jovial, yet not frivolous. I am sure to return to the dealership again when the time is right for me to trade in for another Jeep far down the road. I would recommend Premier Cape Cod highly for their professional, courteous, friendly and knowledgeable customer service. I love my new Jeep Grand Cherokee Summit too! More

Best car buying experience I purchased a new 2017 Ram from Rob. He was an absolute pleasure to work with to the point where I think my wife and I will only go to Premier Cape Co I purchased a new 2017 Ram from Rob. He was an absolute pleasure to work with to the point where I think my wife and I will only go to Premier Cape Cod for any future vehicles. He didn't pressure or hound me into anything. He just wanted to know how he could help me. Whether it be that I wanted to look at other vehicles/models, had questions on features, or had questions on their incentives. After the purchase was done, he lead me through the rest of the process of getting the new truck, getting it detailed, scheduling an undercoating spray with a vendor, and scheduling the inspection. If anyone asks me where to go, I will happily send them to both Rob and Premier Cape Cod. Thanks for providing an amazing experience Rob. You have an extremely satisfied customer. P.S. Had them look into something when dropping it off for the inspection. Thanks Kacey and Rob for keeping me informed and making sure I could get the vehicle back in time. More

Special Thank you to Kyle Hein I just bought my first Jeep Grand Cherokee from Premier Cape Cod and i cannot even express how happy i am ! I am in love with my new car and honestly I just bought my first Jeep Grand Cherokee from Premier Cape Cod and i cannot even express how happy i am ! I am in love with my new car and honestly it could not have been any better..it most definitely exceeded my expectations . I had to stop by a few times until i chose the vehicle i fell in love it and would like to say that the client advisor Kyle Hein did an outstanding job finding the right car for me and guiding me to the right direction about every aspect of buying Jeep. I would recommend to every new customer that wants to buy a new car from this dealership to specifically ask for Kyle! Looking forward to work again with this young gentleman ! Thanks again dear Kyle Hein ! Dimitar More

Awesome car buying experience! I just purchased a car at Premier Cape Cod. It was a great car buying experience. The client advisor, Kyle Hein, (they're not sales people there) I just purchased a car at Premier Cape Cod. It was a great car buying experience. The client advisor, Kyle Hein, (they're not sales people there) was friendly, knowledgeable, and easy going, which I appreciated. I could tell right away that he was somebody that I was going to be happy to work with, and I just knew I wanted to buy a car from him. I can't say that I've ever had that kind of a car buying experience at a car dealership before. Kyle explained how their "pure pricing" works, which basically means no haggling over the price, which is awesome! He gave me the keys to a Dodge Challenger, and told me to take it for a test drive. He did not accompany me, which I really appreciated, as it gave me a chance to step on the gas, and turn up the stereo, and see what the car was like, without any distractions. I loved the car, but needed time to think it over. Kyle checked in with me, but didn't pressure me at all. I ended up buying a great car there, for a price I was very happy with, and with no hassle. Kyle explained all of the many features on my car, and told me to call if I had any questions about the car or it's features. I also have to mention Kara Burnett in the finance department. She helped move along the financing quickly, and was very helpful in explaining everything. If you want to buy a new car or truck, I would definitely go to this dealership. Ask for Kyle Hein. You will be very happy that you did! More

Great Deal on Jeep Cherokee After completing some research visited Premier to look at 2017 Jeep Cherokee. No pressure and good information lead to a great deal. The sale was rela After completing some research visited Premier to look at 2017 Jeep Cherokee. No pressure and good information lead to a great deal. The sale was relaxed and I made a solid informed decision. I wanted heated seats and remote start not available on my 2015 Passatt. The car is exactly what I wanted and the financing was a good experience as well. The technician did a great job running through the car when I picked it up. From start to finish the team did a great job and I will service the car there. More

Knowledgeable, professional and friendly We had a great experience at this dealership in Hyannis. We started out with Kyle Hein. Terrific guy,very friendly and very knowledgeable about everyt We had a great experience at this dealership in Hyannis. We started out with Kyle Hein. Terrific guy,very friendly and very knowledgeable about everything we wanted to know! We actually went ahead with the car because of Kyle. You are very fortunate to have him as an asset to this dealership! Then we worked with Andrew Dent for all the financials . We was also very friendly and knowledgeable about everything also. He made things so easy to understand. The last person we worked with was Golf Pengthong. He was the happiest person we have ever met! Extremely smart with all the complicated parts of the car we just leased. He really took time to explain everything very clearly and made it so easy to understand. You should be very proud of the group of men we delt with. I can't say enough good things about them and would recommend all of them to our friends and family. More

Great experience I am 66 and have bought a lot of cars. This was the best car buying experience ever. Low keyed, no pressure, no hassles, no "I have to ask the manager I am 66 and have bought a lot of cars. This was the best car buying experience ever. Low keyed, no pressure, no hassles, no "I have to ask the manager" games, best price and incentives right up front. More

THANK YOU KYLE! SO THIS IS MY FIRST TIME BUYING A CAR, AND KYLE HEIN DID AN AMAZING JOB HELPING ME. I FELT VERY COMFORTABLE ON MY DECISION BUYING THE TRUCK, WOULDN'T SO THIS IS MY FIRST TIME BUYING A CAR, AND KYLE HEIN DID AN AMAZING JOB HELPING ME. I FELT VERY COMFORTABLE ON MY DECISION BUYING THE TRUCK, WOULDN'T BE POSSIBLE IF IT WASNT FOR KYLE. More