Premier Chrysler Dodge Jeep RAM Cape Cod

NEW CAR BUYING EXPERIENCE This purchase was our first experience with this dealership. Buying a new car is never easy, but Joe O'Brien helped the process. He was very informa This purchase was our first experience with this dealership. Buying a new car is never easy, but Joe O'Brien helped the process. He was very informative about what the vehicle can offer us and very up front when discussing dollars. I would recommend him to any friend, should the opportunity present itself. More

Easy Car Buying Joe Obrien did a great job,There was not a lot of haggling back and forth.It was difficult to know if I got a fair price because I leased the car and Joe Obrien did a great job,There was not a lot of haggling back and forth.It was difficult to know if I got a fair price because I leased the car and I did not have a lot of experience in regards to leasing.Ultimately I got a more expensive car by leasing as opposed to a cash deal.Frank More

How Customer Service SHOULD Be My Jeep broke down (transmission died) at approximately 11am. I called Brian Kelly Jr, who contacted John at Premier Cape Cod and told him I was gett My Jeep broke down (transmission died) at approximately 11am. I called Brian Kelly Jr, who contacted John at Premier Cape Cod and told him I was getting my vehicle towed to the shop. It was still under warranty through the lease. John and Jed were there to meet me upon arrival. They had already arranged a rental through Enterprise and who was waiting to pick me up. I was in a rental (the last one available at that location due to peak summer rentals on Cape Cod) and back on the road within 90 minutes of the first call. Jed updated me over the next few days and my Jeep was ready for pick-up within about 48 hours of dropping it off. I will continue to recommended customers to Kelly Jeep in Lynnfield where I purchased the Jeep, as well as Premier Cape Cod. Outstanding customer service has become a dinosaur. It is nice to see some businesses still know how to treat their customers with appreciation and respect. More

1st time I bought brand new !!! Rob made it really easy for me and golf showed me the ropes after purchasing my new renegade so happy with all the help I received !!! Rob made it really easy for me and golf showed me the ropes after purchasing my new renegade so happy with all the help I received !!! More

Easy and efficient to work with! The Premier Cape Cod Dealership and Rob Dombrowski, are easy and efficient to work with. They listen to what the customer wants and makes it happen. The Premier Cape Cod Dealership and Rob Dombrowski, are easy and efficient to work with. They listen to what the customer wants and makes it happen. I would recommend going in to shop for your next vehicle. More

Jed @ Premier saved our vacation! After driving up to The Cape with 3 kids from NYC for a 2 week vacation, our transmission had a leak which made our brand new Pacifica undriveable. Be After driving up to The Cape with 3 kids from NYC for a 2 week vacation, our transmission had a leak which made our brand new Pacifica undriveable. Between Chrysler Customer Care, a tow truck from Brewster to Hyannis and a few days of a rental car, it seemed like we had a bad luck spell on a much needed vacation. Jed at Premier worked diligently to get our car up & running again. He and the whole team were courteous and professional. Thank you so much for everything that you do. You saved our vacation and in less time than originally estimated! Thank you!! -Jantsch family from NYC. More

Dealership Recommendation This past week, I purchased a 2017 Jeep Renegade with Leo Laemmle at Premier Cape Cod. From our first conversation, I told him that I was not interes This past week, I purchased a 2017 Jeep Renegade with Leo Laemmle at Premier Cape Cod. From our first conversation, I told him that I was not interested in a "Hard Sell" and he explained that he does not receive a commission so I called the right place and he was correct. I was very specific in the vehicle that I was looking for and it took almost five weeks but Leo and Russ the General Manager found the exact vehicle I wanted. When I went to pick up my Renegade, Golf sat with me and explained all of the features and was such a pleasure. Everyone at the dealership seemed very upbeat and positive and it was great to finally meet the people I had been speaking with on the phone for weeks. Leo, Russ and Golf were exceptional to deal with and made for a positive experience. I thank them for all their hard work for going above and beyond. More

Could not be more pleased with Premier's Service dept I came in with my partner a couple of weeks ago to get work done on an older 04 Wrangler that I just refuse to give up. I didn't realize that when sch I came in with my partner a couple of weeks ago to get work done on an older 04 Wrangler that I just refuse to give up. I didn't realize that when scheduling the appointment over the phone about a week prior that I was actually speaking with Matt Brillant (a phenomenal boy genius who used to run the show at the Apple Store in Hyannis and used to be the only guy I'd ever let even touch my computer) who's now apparently working at the front desk at the service department!! I've been dealing with Matt for my computer issues for the past couple of years and in all of my dealings with him both there and at Premier over the phone AND in person I could not ask for a more professional experience and personal level of service, as I work in customer service myself and can tell very easily when someone genuinely cares versus someone who could care less. Matt explained everything in detail over the phone about what to expect when coming in so there were no surprises. When I arrived he introduced me to Lauren Pavao who was equally as pleasant to deal with and an absolute doll in general (I hope you're enjoying the new puppy Lauren!!) . My car stayed there for a couple days as expected and is still running better than ever now a couple weeks later. If we have any problems with our Jeep I know I can always call my FRIENDS at Premier who will take care of us. Now I just have to find someone as good as matt to trust with my computer, LOL. You could not ask for a better staff and I am beyond pleased. More

My new summer ride Mike D. was great -- went over everything about the vehicle very thoroughly and answered all my questions, even the foolish ones! Plus he lives in my Mike D. was great -- went over everything about the vehicle very thoroughly and answered all my questions, even the foolish ones! Plus he lives in my town so that is extra points for him!! Kara Brunette is a delight -- she walked me through every piece of paper (and there was a lot) and explained all the boring details with a smile and a sense of humor! Great gal!! And Golf -- well he is just a genius extraordinaire. Not only did he show me how to work every gizmo & gadget, but he hooked my phone into the Bluetooth and drove my vehicle home and almost right into the garage plus I loved his infectious laugh -- great guy!! From walking into the dealership until leaving with my new car, everyone was wonderful!! More

Excellent experience Kacey Dockham, service advisor, was extremely helpful, polite and professional. She is a positive asset to this dealership. Matt Brillant, servi Kacey Dockham, service advisor, was extremely helpful, polite and professional. She is a positive asset to this dealership. Matt Brillant, service client coordinator , is another winner here. I couldn't be more pleased. I thank them both. More